SIHI Dropshipping Fulfillment
The reviews for the SIHI app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects highlighted include fast global shipping, excellent customer service, dedicated account managers, and easy-to-use platform. On the other hand, negative feedback includes slow delivery times, issues with order processing, unresponsive customer service, and problems with stock availability. Some users have also mentioned concerns about delayed shipments, poor communication, and difficulties in getting refunds. Overall, the app seems to have a polarizing effect on users, with some praising its efficiency and others criticizing its shortcomings.
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Scammers Stay away!!. They dont ship paid orders and give you fake delivery proofs without images. More than 5 customer complaint in 2 weeks span, that they receive delivery notification but no delevery attempt was made, two customer even provided a video proof from their CCTV and they still wont reund. I had some balance left in account when i decided not to use them anymore and ofcourse there is no way to get the money out from the platform. I dont know how shopify is allowing scammers on their app store. Additionally all the other one star reviews are true. Super slow delivery time(1-3 months), about 10% parcel doesnt get delivered(from my experience), Non existing refund policy as they avoid their own refund policy by handing you over a "PROOF OF DELEVERY" that just mentions time of delivery which is obviously false proven by my 2 of my customers cctv fotage. Takes forever to Quote and have to do multiple follow ups just to get a response from their team. After taking payment they come back to you after 3 weeks mentioning that te product is out of stock and they cant fulfill. Countless issues. Simplly STAY AWAY!!
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I've been a Sihi customer since 2021 and I really like their service. They are the only supplier with excellent after-sales support, responding quickly to customers, and I have great contact with my manager, Mia. Currently, they are the best supplier to buy products from.
SIHI is an amazing partner! They offer fast global shipping, great product quality, and provide tracking codes very quickly. The platform is secure and easy to use. What truly stands out is their exceptional customer service and dedicated account managers who are always fast and helpful. Highly recommended!
Adoro a Sihi como parceira e fornecedora dos produtos para minha loja. Além da qualidade eles tem uma atendimento diferenciado que acaba fazendo a diferença no dia dia do meu trabalho. São rápidos nas devolutivas e super prestativos quando preciso de alguma coisa. A Sófia que é minha gerente de conta é uma profissional incrível e está sempre pronta quando levo alguma demanda para resolver.
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