All reviews

Rating Breakdown

  • 5
    83% (38 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (8 ratings)

Reviews with Text

  • 100% (46)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 7, 2026

This app is terrible. Orders are always waiting to be processed, tracking information never updates, and customer service replies are always in queues. It's awful; don't waste your time on it.

Store

My Store

Using app

1 minute

Developer Reply

Hi, we were unable to find any order or account record related to this review in our system. If you have used our service, please contact our support team with your store information so we can verify the case and help resolve it.

1 / 5 Share

Jan. 21, 2026

The customer service support is terrible. No one replies in the chat window. Order quotes are incredibly slow, and they often don't even provide one when you have a small order volume. Even when they do provide a quote, the price is exorbitant. Orders are frequently canceled due to their delays, and I've even had to issue refunds to customers. Their efficiency is far too low for my business. I do not recommend them!

Store

My Store

Using app

1 minute

Developer Reply

Hi, we were unable to find any order or account record related to this review in our system. If you have used our service, please contact our support team with your store information so we can verify the case and help resolve it.

5 / 5 Share

Sept. 30, 2025

gosto bastante da SIHI, recomendo

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Excellent company, I highly recommend it!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Excelente plataforma, trabalho com a Laura excelente profissional, recomendo a todos a Sihi.

Store

Curvia

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

trabalho com a sihi a anose sempre nos da suporte! são muitos prestativos! o melhor dos mercados atualmente! melhor atendimento no pos venda!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Gosto muito dos serviços da empresa e seus envios, um ótimo atendimento no seu pós venda. Eu realmente aprovo.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Já trabalho com a Sihi há mais de 2 anos e recomendo a todos, empresa séria e compromissada com cada cliente.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

O agente que me atende é excelente, Xin. Só continuo na SIHI por causa dele!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Excellent company, I highly recommend it!

Store

Klarwen

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

What really stands out about SIHI is their customer service. Whenever I have questions or run into issues, their support team responds fast and always finds practical solutions. They often go the extra mile to follow up on shipments for me. It feels less like working with a supplier and more like having a true partner for my business.

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

We run an apparel store and adding a Shopify email popup from Email Magnet was a game changer. More signups = more sales

Using app

About 1 month

Total reviews

9

Average rating

5.0

1 / 5 Share

May 20, 2025

Pior empresa de Fulfillment, impossível ter LTV com a SIHI. Pós vendas péssimos. Muita dor de cabeça e pedidos cancelados por conta da demora. Não recomendo!!! Usem a FFORDER, eles tem remessa conforme.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Olá! Não conseguimos identificar nenhum pedido ou parceria associado a este comentário. Se houve algum caso específico, por favor envie uma mensagem direta para que nossa equipe possa verificar e ajudar.

1 / 5 Share

March 20, 2025

Very bad app, don't lose your time with it.

Using app

About 6 hours

Total reviews

7

Average rating

2.1

5 / 5 Share

June 7, 2024

Ótima plataforma de processamento de pedidos, muito intuitiva e de qualidade. Ótimo preço e qualidade. Equipe sempre disposta a ajudar! Estamos muito satisfeitos com essa parceria.

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

May 13, 2024

Very bad customer service. Nobody replies on their chat box. They just give you price quotes if you have minimum 5 open orders, but they take too much time to return with a quote. Not efficient for my business. They are Brazilian-based, so no English support.

Using app

3 months

Total reviews

3

Average rating

1.0

Developer Reply

Hi, thank you for your feedback. Our support team does provide assistance in English and we are always working to improve response times and quoting efficiency. If you experienced any issue with communication or quotes, please contact our support team so we can review your case and assist you properly.

1 / 5 Share

March 11, 2024

You have the worst product prices , a very bad prices

Store

Djolie

Using app

2 days

Total reviews

52

Average rating

1.4

Developer Reply

We're sorry for the trouble this has caused you. If you have any questions, please contact the staff.

5 / 5 Share

March 4, 2024

Excellent order processing app. Ease of integration and execution of tasks. Excellent agents within the app, an open door to infinite suppliers. It's so worth it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2024

I love the service! It's the best supplier I've ever had, it excels in terms of price and service. They are completely trustworthy and the products are of high quality.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

serious company with which we have been a partner for over 3 years and has always provided quality service

Using app

5 months

Total reviews

1

Average rating

5.0