Rating
4.8
feedback
150
chart
#3,907
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
7%
-
Less than a month
31%
-
Less than a year
29%
-
More than a year
29%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality and the excellent customer support provided by the developer. Users find the app easy to use and appreciate its ability to help them efficiently answer customer questions and improve their product pages. The support team, led by Milan, is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues or customization requests. Some users mention minor drawbacks such as the lack of multi-language support and the need to contact support for widget customization, but overall, the app is highly recommended for its effectiveness and user-friendly interface.
Highlights
Review RSS Feed
All reviews
Aug. 22, 2025
We have a ticket support system, but having this embedded in our shop to quickly and efficiently answer FAQs has proven to be very useful. It gives customers a quick way to ask product specific questions and for us to easily add FAQs based on them. More importantly, whenever we ran into any issues or felt that something should be improved, the developer has been very responsive in solving it, something we must give praise for.
June 9, 2025
Excellent app and great support. Really helps to generate interest in our products.
April 24, 2025
Highly recommended — they helped us solve the problem quickly and accurately.
Dec. 29, 2024
i cannot use this app free at my native language. only English you can use. if you try use this app you have to pay. So, i cannot tested this app freely
Dec. 12, 2024
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