SMPS Product Question & Answer for Shopify

SMPS Product Question & Answer

Product Question and Answer by Simprosys InfoMedia

Rating

4.7

feedback

268

Reviews

chart

#2,354

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    15%
  • Less than a year
    33%
  • More than a year
    48%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising its ease of use, customer support, and effectiveness in answering customer questions directly on product pages. Users appreciate the quick response times from the support team and the ability to customize the app to suit their needs. However, there are a few mentions of limitations such as the inability to customize the widget independently and some technical issues with theme compatibility. Overall, the app seems to be a valuable tool for engaging with customers and improving SEO through Q&A sections on product pages.

Highlights

Ease of use and effectiveness in answering customer questions directly on product pages
Positive feedback on customer support and quick response times
Ability to customize the app to suit individual needs
Limitations such as inability to customize the widget independently and theme compatibility issues
Value of the app for engaging with customers and improving SEO

Rating Breakdown

  • 5
    91% (243 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 31, 2024

This application is very useful for us, the technicians gave us excellent service.

Using app

2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 13, 2024

Cette app a modifié la typographie de notre site

Store

Najel

Using app

36 minutes

Total reviews

2

Average rating

2.5

4 / 5 Share

Sept. 12, 2024

Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)

Using app

10 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 22, 2024

Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!

Using app

Almost 6 years

Total reviews

9

Average rating

5.0

5 / 5 Share

July 27, 2024

Love the app. I'm able to answer my customers questions right on my product page for anyone to see. That way, if anyone has the same question, it'll already have been answered for them. Huge upgrade for my website and a neccesity.

Using app

4 months

Total reviews

3

Average rating

5.0

All reviews

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