SMPS Product Question & Answer for Shopify

SMPS Product Question & Answer

Product Question and Answer by Simprosys InfoMedia

Rating

4.7

feedback

269

Reviews

chart

#2,738

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    15%
  • Less than a year
    33%
  • More than a year
    48%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's ease of use, helpful customer support, and effectiveness in engaging customers through Q&A sections on product pages. Many users highlighted the quick response times and customization options provided by the support team. However, a few users mentioned limitations in customization and the need for more features in the paid plans. Overall, the app seems to be highly recommended for its functionality and customer service.

Highlights

Ease of use and effectiveness
Helpful customer support
Customization options
Limitations in customization
Need for more features in paid plans

Rating Breakdown

  • 5
    91% (244 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2024

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

This application is very useful for us, the technicians gave us excellent service.

Using app

2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 13, 2024

Cette app a modifié la typographie de notre site

Store

Najel

Using app

36 minutes

Total reviews

2

Average rating

2.5

4 / 5 Share

Sept. 12, 2024

Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)

Using app

10 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 22, 2024

Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!

Using app

Almost 6 years

Total reviews

9

Average rating

5.0

All reviews

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