SMPS Product Question & Answer for Shopify

SMPS Product Question & Answer

Product Question and Answer by Simprosys InfoMedia

Rating

4.7

feedback

154

Reviews

chart

#3,043

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    7%
  • Less than a month
    30%
  • Less than a year
    29%
  • More than a year
    29%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent support provided by the team. Customers appreciate the quick responses and helpfulness of the support team, mentioning that they have been able to resolve issues efficiently. The app itself is described as user-friendly, easy to set up, and effective in engaging customers through Q&A features. Many users highlight the app's impact on SEO, customer engagement, and reducing customer service workload. However, there are a few mentions of limitations such as the inability to customize certain aspects without contacting support and language restrictions for some users.

Highlights

Excellent customer support and quick responses
User-friendly and effective in engaging customers
Positive impact on SEO and customer engagement
Limitations in customization without support contact
Language restrictions for some users

Rating Breakdown

  • 5
    92% (141 ratings)
  • 4
    5% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 99% (153)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 9, 2025

Excellent app and great support. Really helps to generate interest in our products.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Highly recommended — they helped us solve the problem quickly and accurately.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 29, 2024

i cannot use this app free at my native language. only English you can use. if you try use this app you have to pay. So, i cannot tested this app freely

Using app

9 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 12, 2024

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

This application is very useful for us, the technicians gave us excellent service.

Using app

2 months

Total reviews

4

Average rating

5.0

All reviews

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