SMPS Product Question & Answer for Shopify

SMPS Product Question & Answer

Product Question and Answer by Simprosys InfoMedia

Rating

4.7

feedback

151

Reviews

chart

#3,716

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    7%
  • Less than a month
    30%
  • Less than a year
    30%
  • More than a year
    28%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality and the excellent customer support provided by the developer. Users appreciate the ease of use and effectiveness of the app in managing customer questions and improving SEO on their product pages. The quick response times and willingness of the support team to assist with customization requests have been highlighted as major strengths of the app. However, there are a few mentions of limitations such as the inability to customize the widget independently and the app not supporting multiple languages for free.

Highlights

Positive feedback on functionality and ease of use
Excellent customer support and quick response times
Limitations in customization and language support

Rating Breakdown

  • 5
    92% (139 ratings)
  • 4
    5% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 99% (150)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 22, 2025

We have a ticket support system, but having this embedded in our shop to quickly and efficiently answer FAQs has proven to be very useful. It gives customers a quick way to ask product specific questions and for us to easily add FAQs based on them. More importantly, whenever we ran into any issues or felt that something should be improved, the developer has been very responsive in solving it, something we must give praise for.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 9, 2025

Excellent app and great support. Really helps to generate interest in our products.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2025

Highly recommended — they helped us solve the problem quickly and accurately.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 29, 2024

i cannot use this app free at my native language. only English you can use. if you try use this app you have to pay. So, i cannot tested this app freely

Using app

9 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 12, 2024

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

All reviews

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