SMPS Product Question & Answer

Sept. 12, 2024

Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)

March 23, 2022

It's a quite simple app, and easy to use, the support is very helpful and fast. It can be better if we can submit several Q&A on the same page.

March 23, 2022

This app is easy to use. Q & A is a perfect addition to my product pages. Dashboard is neat. Customer service is very helpful!

May 24, 2021

Great customer service! Hopefully they can create a fix for questions submitted by bots, if they did, that would be amazing. In the meantime if you have bots spam you with questions, contact customer service and they will delete those for you.

April 20, 2021

The customer service is very good! The support expert Milan Manvar, was incredibly patient and helpful! Thank you.

June 19, 2020

Support is very responsive and knowledgeable. App works as expected. Video instructions could could offer more clarity.

Dec. 1, 2018

Exactly as expected. Doesn't automate importing reviews, and direction might need to be updated otherwise pretty good! https://highzer0electronics.com/

Nov. 1, 2018

Only two users over the past 6 months that posted a question. Yet we have many orders. I'm wondering about the need. While it may have benefits of SEO and FAQ stuff, it needs enough questions and answers to make that happen.

Jan. 10, 2017

Installed this app a few days ago and it really does work well. Arms length interaction and starts to create a valuable and poignant FAQ on your product page and product specific too. Great app.

Dec. 11, 2016

Overall I would recommend if you think your customers would need this feature. Support is excellent. Technical problems: - adds 14kb to every single page, lowering your google page speed rank. - javascript isn't minified or cached Feature problems: - questions and answers don't have a date-time. - duplicating products causes the app to break because you'll be showing questions from one product in the other.

Oct. 3, 2016

Good idea. Needs to be a bit easier to customize re: placement, and color, size etc of button. Would recommend.

Oct. 2, 2016

As others have said installation was easy just adding one or two lines of code (if you want the extra button which I choose not to install). The hard part is done for you when you click the install button :). I am sure my customers will find this useful. Looking forward to seeing how well it works for me.