SMPS Product Question & Answer
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent support provided by the developers. Customers appreciate the quick responses to their queries and the efficiency in resolving any issues that arise. The app is described as user-friendly, easy to install, and effective in generating interest in products. Users also highlight the helpfulness of the support team in customizing the app to match their store themes and resolving integration problems. However, there are a few reviews mentioning limitations such as the inability to customize the widget independently and language restrictions for free usage.
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We utilise numerous Symprosys apps - all good and backed by excellent support.
We have a ticket support system, but having this embedded in our shop to quickly and efficiently answer FAQs has proven to be very useful. It gives customers a quick way to ask product specific questions and for us to easily add FAQs based on them. More importantly, whenever we ran into any issues or felt that something should be improved, the developer has been very responsive in solving it, something we must give praise for.
Excellent app and great support. Really helps to generate interest in our products.
Highly recommended — they helped us solve the problem quickly and accurately.
i cannot use this app free at my native language. only English you can use. if you try use this app you have to pay. So, i cannot tested this app freely
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