Rating
4.8
feedback
149
chart
#3,558
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
7%
-
Less than a month
30%
-
Less than a year
29%
-
More than a year
30%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent support provided by the developers. Customers appreciate the quick responses, efficient problem-solving, and customization options offered by the app. Many users highlight the ease of use and effectiveness in generating interest in their products. However, a few users mentioned limitations such as the inability to use the app in multiple languages for free and the need for more customization options without relying on support.
Highlights
All reviews
March 5, 2026
We utilise numerous Symprosys apps - all good and backed by excellent support.
Aug. 22, 2025
We have a ticket support system, but having this embedded in our shop to quickly and efficiently answer FAQs has proven to be very useful. It gives customers a quick way to ask product specific questions and for us to easily add FAQs based on them. More importantly, whenever we ran into any issues or felt that something should be improved, the developer has been very responsive in solving it, something we must give praise for.
June 9, 2025
Excellent app and great support. Really helps to generate interest in our products.
April 24, 2025
Highly recommended — they helped us solve the problem quickly and accurately.
Dec. 29, 2024
i cannot use this app free at my native language. only English you can use. if you try use this app you have to pay. So, i cannot tested this app freely
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