KOTA Coffee review for Simple Bundles & Kits
Nov. 22, 2023
Seems like a decent app unless you need it for Shopify POS. Tech support is reasonably responsive but don't seem to know that the POS integration is a paid feature. I had to wait 9 days to find out from a developer that this was the case. For the online channel the app is ok, builder seems a little simple and could offer more, but this is totally fine for the free tier. Feedback to the developer would be; please educate the support staff on the product, Shopify POS integration seems like it should work but doesn't, the POS app should probably not be available for the free tier if it doesn't work. Overall it's a reasonably good app, hence the three stars.
Thanks so much for your feedback. We've reviewed our tiered features with our team and clarified it in the our help docs and pricing page. I also reached out a couple days following your review and offered POS free of charge since I know this was a feature you spent time investigating. Please feel free to reach back out to me if I can help further!
