Simple Bundles & Kits
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Creating a high functioning bundle feature is tough, and customer service is key to getting everything sorted out. 5 stars for always getting my questions answered and now I can properly pick and pack all my bundles!
Shoutout to Maria Parra, give her a raise, only bought the advanced plan because of her help.
Amazingly quick and competent support. They also ask you if everything is ok, before ending a support errand. I've never had such a good experience before. I recommend this app to all Shopify merchants.
Simple Bundles has been really helpful and easy to work with. Their support team has been responsive, kind, and patient while we worked through our setup. I really appreciate how clear their communication has been and how they follow up without making things feel rushed. Overall, it has been a great support experience so far.
Thank you so much for this! Taking the time to work through a setup properly, without rushing is exactly how we like to do things, so it means a lot to hear it landed that way for you. We really appreciate your support! 🥰💛 — Team Simple Bundles
I had a particularly complex issue with multiple product/variant that I wanted to incorporate into the bundle. The Shopify Bundle app could not handle the complexity. Added to that was the issue that we use a 3PL warehousing partner that does our PPS with warehouses in the countries that our markets. Rosamie and other members of the team patiently worked with me to get to a great outcome. I now have 2 bundles up and running and will create a couple more. Terrific support going back and forth with me over the course of the day.
This made our day! Multi-product/variant bundles layered on top of a 3PL with warehouses across different markets is genuinely complex, so we're really glad we could get you to a great outcome together. Rosamie will be thrilled to see this. Thank you for sticking with us through it. We're here whenever you need us. 😊🌟 — Team Simple Bundles
Maria is amazing! awesome customer service and btw, the app is easy to setup.
Maria will love seeing this! 🥹 So glad the setup felt easy and that she took good care of you. Thank you for the kind words and the recommendation. Feel fre to reach out anytime. 💙 — Team Simple Bundles
Great and fast response, every time. High recommend this app.
Thank you! It's wonderful to hear that's been your experience. And after a year-plus with us, that means even more. We appreciate you! 😍❤️ — Team Simple Bundles
The WHOLE team at simple bundles was completely dedicated to sticking by my side throughout the process of shopify integration. They were extremely patient and helpful... till the very end. I am grateful and highly recommend!
This warmed our hearts! Shopify integrations can be a journey, and sticking by your side from start to finish is exactly how we believe it should be done. So grateful for your trust and the recommendation. We're always here if you need us. 🥰💛 — Team Simple Bundles
Amazing support, very fast and helpful. Thank you so much Camila and Rosamie! :-)
Thank you so much! Camila and Rosamie will be so happy to see their names here. 😊 Reach out anytime. We've got your back! 🌟 — Team Simple Bundles
très bien mais en Français ce serait beaucoup plus simple .
Thank you so much for your review. We're really glad the app is working well for you! 🥰💛 We've noted your feedback about the language, and we're happy to let you know that translation support in general is added on our roadmap! It's something we're genuinely working toward. In the meantime, we'd love to understand your needs a little better. Are there specific sections of the app where having French would make the biggest difference for you? (For example: the setup interface, customer-facing messages on the storefront, notifications, etc.) Your feedback really helps us prioritize, and we'll make sure to reach out as soon as this feature is available. We've reached out to you in your email as well. — The Simple Bundles Team
Simple Bundles team (Mariana and Rosamie), have been great and very responsive. They have clear out all my doubts and now I can move forward to build my store using simple bundles as one of the main apps, if not the main app, I use to add new products. Again, thanks for your service. Carlos.
Thank you so much, Carlos! Such a thoughtful review. 🥰 We're so glad Mariana and Rosamie were able to clear up all your doubts and get you moving forward with confidence. Simple Bundles is here to grow with your store; don't hesitate to reach out anytime! 💛 — Team Simple Bundles
This app has allowed us to work out offerings that were not possible in any other way. The developers were very helpful in getting me prompt assistance when I had questions in setting it up. Integration was seamless. Highly recommend!
This is so great to hear! 🙌 Unlocking offerings that weren't possible before is exactly what Simple Bundles is built for. So glad the setup process was smooth and our team could jump in when you needed them. Highly appreciate the recommendation! ⭐ — Team Simple Bundles
Thank you for the 5-star review! 🌟 We're so happy to have you with us. If you ever need anything as you get settled in, we're just a message away! 😊 — Team Simple Bundles
Great app and greater technical support team! Thank you very much for the fast response to questions and implementing the changes directly in the shop.
Thank you so much for the kind words! 🎯 So glad we could implement those changes directly for you. We're always here if you need us! 🙏 — Team Simple Bundles
I had some troubles with the bundle setup, but Rosamie Bagan was really helpful and we got it sorted out within a few hours :)
We're so sorry to hear the setup gave you some trouble, but we're really glad Rosamie was able to jump in and get everything sorted out for you so quickly! 🥰 We'll be sure to pass along your kind words to her. Thank you for your support!🌟 — Team Simple Bundles
Essential to our daily operations. Support team is so helpful! Thank you!
So glad our support team has been there for you when you need them. Thank you for the kind words, we truly appreciate it! 🙏 — Team Simple Bundles
This is best for bundling items! Support team is right there, rapid response time, hands on help, they go above and beyond! A+ customer service. I use the bulk import function to easily create thousands of bundles. All syncing and operating properly. Lots of options to customize your bundles with easy to understand guides and resources. Highly recommend! Shoutout to Maria Parra and Camila Sanchez, incredible support team!
Wow, what a review, thank you so much! 🧡 We'll make sure to pass along your kind words to them. Both of them wil lreally be happy! So glad the customization options and guides have been helpful too. We're always here if you need us! 🌟 — Team Simple Bundles
Appreciate your 5-star rating! Thank you so much!! 🙌 — Team Simple Bundles ⭐
Great app to manage bundles and super support team that help you with custom solutions with infinite bundle options.
So happy to hear this! 🙌 Helping merchants find custom solutions is exactly what we love to do, it's great to know the Infinite Options flexibility is working well for you. We'll be here whenever you need us! — Team Simple Bundles ⭐
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