Simple Bundles & Kits
All reviews
Once it’s set up, Bundles is a reliable, well-designed app that handles every bundle variant we’ve needed. What really stands out is the support team and Camila: fast, friendly and genuinely helpful. They solved every question quickly and went the extra mile. Highly recommended!st and
needed help getting a complex bundle built and they helped my get what i needed with a like bespoke work on the product pages for my bundles. great work and response quick
The most amazing service I’ve ever had with an email. They are so kind and patient and quick. Thank you to this team!
Great customer support, the team is very knowledgable and quick to respond.
Merci à Maria pour sa disponibilité et son accompagnement dans la configuration de mon coffret d’échantillons. J’ai apprécié sa réactivité et le temps consacré à répondre à mes questions.
Quel beau retour ! Maria a été ravie de vous aider à configurer votre coffret d’échantillons, et on est contents que tout fonctionne comme vous le souhaitiez. Au plaisir de voir votre boutique grandir ! 🥰 — Team Simple Bundles
My store is still a wobbly baby so I am only using the free plan (BYOB) right now. So far it has worked great and the team has been very helpful and respond very quickly to any questions or when I need some help.
😊 We’re happy BYOB is working well for you on the free plan, and we’ll be right here as your store grows. Wishing you lots of great sales ahead. 🌟 — Team Simple Bundles
Simple Bundles is a Shopify lifesaver. The bundles are easy to prepare and sync perfectly with TikTok, which can be a challenge. The interface is intuitive, and the features are robust. I reached out with a question and received a prompt, friendly, and greatly detailed response from Rosamie. This has been a wonderful experience and is a major asset to our store.
Aww, such a great compliment! Rosamie will be happy to hear this too. Here’s to many more bundle sales. 💙 — Team Simple Bundles
The support team was really quick to help and give suggestions for how to set up the bundles exactly as we want.
Love hearing that your bundles are set up exactly the way you want! 😍 Thanks for trusting us with your setup, and enjoy building more bundles ❤️ — Team Simple Bundles
Early days, but the app seems to be working well. We contacted their customer service to query something, and their response was super quick, and they followed up with us as well.
Great start! 🥰 Glad we could sort out your question quickly, and we’re happy to help anytime something comes up as you settle in. Give the doggos a pat from us. 💛 — Team Simple Bundles
This is the second time I have had to reach out for assistance (different issues), and the second time i have dealt with Hosanna and Maria. Both times they have been incredibly fast at helping me deal with the issues at hand. It is without doubt the best service i have ever had with a 'help line', and i am not just talking about Shopify here. They have filled me with confidence that if i am ever stuck with something i can just send a query, and with 5-15 minutes i will get a reply, and go from there. Thanks to you both Hosanna and Maria.
Thanks for taking the time to share your experience! ❤️ Honestly, this made our day, and we’ll pass it straight to both to Hosanna and Maria. They’re going to love it. Wishing you smooth sailing from here on out. 🙌 — Team Simple Bundles
So far so good, customer service is quick. Love the way this app looks on the site.
Quick replies are something we take pride in, so it’s great to know you felt that. We can’t wait to see how your bundles grow from here! Thanks a lot for sharing your experience!🌟 — Team Simple Bundles
Maria was super helpful! I needed bundles that pass only the parent SKU to our 3PL while still pulling inventory from the individual units, with stock tracked separately per warehouse. She walked me through the single-SKU setup and answered every follow-up within minutes. Tested it with our 3PL the same day and it worked exactly as described. Great app and even better support!
Thanks a lot for your sweet comment! That’s a seriously smooth launch! 🥰 Maria will be so happy to hear she helped you get there in minutes. Here’s to many easy shipments ahead! 💛 — Team Simple Bundles
Although initially we couldn't transition to 2.0 b/c of limitations with ShipStation integration, pick slips, checkout screen, etc., we were later able to transition thanks to their advanced support (entry level support didn't know what we were talking about, but after "escalation" support was terrific--really knowledgeable and understanding of doing business in the real world and willing to go above and beyond). Since then, we've had a couple questions that aren't answered in their support pages, but their support has been quick to respond and provide actual solutions (not just excuses like a lot of other apps or even shopify itself, for that matter). Wish shopify support was even half as good as this app's support! Overall, we'd recommend this app.
Almost five years together, and you still took the time to share the whole story. That means a lot! 🥹 We’re glad the escalation team could get you across the finish line, and we’ll use your feedback to help our front line catch these sooner. Thanks for sticking with us through the switch! 💙 — Team Simple Bundles
Wonderful support! This app is great and has made making bundles a breeze.
What a lovely review to read! ⭐ We’re thrilled the app has made building bundles a breeze, and it’s great to hear our support helped along the way. Wishing you a smooth and successful season ahead! 💛 — Team Simple Bundles
We’ve been using Simple Bundles & Kits for several years now, and it’s a well-built app that works reliably. On the couple of occasions we’ve reached out to the support team, Ellie helped us both times, and the support was excellent: quick, friendly, and genuinely helpful.
Three years with you, and a review like this? That truly made our day! 🥹 It’s great to know Simple Bundles has been running smoothly for you all along. Ellie will be over the moon when she reads this, as she’ll be thrilled to know she made a difference both times. Here’s to many more years together! 💙 — Team Simple Bundles
The support team provided exceptionally fast, clear, and proactive assistance when resolving our bundle sync issue. They precisely verified our affected orders, offered an actionable Cart Validation and Shopify Flow solution to prevent fulfillment omissions, and even granted a goodwill credit. Truly dependable and top-tier support!
What a wonderful note to receive! 😍 Sync issues can be stressful, so we’re really glad the team could verify your affected orders and set you up with Cart Validation and Shopify Flow to keep fulfillment on track. Wishing you a smooth and successful busy season ahead! ❤️ — Team Simple Bundles
Awesome Customer service . The App was perfect for us to create a Bundle from an Existing product without having to replace or create a new one.
Welcome aboard, and what a great start! 🥰 Can’t wait to see what you create next! 💛 —Team Simple Bundles
**Excellent support and a fantastic app!** Cherry from the Simple Bundles support team has been incredibly helpful in resolving a complex knitting kit configuration involving 119 existing component mappings and additional color combinations, while keeping everything intact. The support was professional, patient, knowledgeable and genuinely committed to finding a solution. We're using Simple Bundles to build our new knitting kit shop, and it's reassuring to know that such excellent support is available. Thank you so much, Cherry!
Your kind words mean the world to us! 😊 It’s been a joy being part of your store relaunch, and we can’t wait to see your kits out in the world! 🌟 — Team Simple Bundles
Great nifty app! Reliable and alwasy behaves as expected for the last 4 years we've been using it. Affordable too and doesn't take any sale commissions which is helpful. The best part is perhaps their support team - truly amazing, will fix all the issues for you even issues with your custom code - timely fixes with amazing communication. Can't recommend enough!
Wow, thank you for the amazing words! 😊 We’re so happy Simple Bundles has been reliable for you over the past 4 years, and that the pricing and no sales commissions make a real difference for your store. We’ll make sure the team sees your kind note about the support and communication. Thank you for being such a loyal part of our community! 🌟 — Simple Bundles
The App itself has been exactly what we need to deliver a polished user experience with great performance on the front end. The support team is on another level, they go way above and beyond with rapid, detailed responses every time!
Thank you so much for this wonderful review! 🥰 Almost 5 years together is something we truly treasure, and we’re so happy Simple Bundles helps you deliver a polished, fast experience for your customers. Hearing that our support feels “on another level” means the world to our team. We’re always here whenever you need us! 💛 — Simple Bundles
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