Simple Bundles & Kits
All reviews
Great app for customizable products β we sell tables with selectable tops and bases, and Infinite Options handles pricing, inventory, and order breakdowns perfectly. The support team is outstanding: Nhoriza Icaro, Esteban, Beejay, Hosanna, and Mariana helped us fix inventory display, customize option labels, and even implemented live price updates styled to match our theme. Fast, patient, and they actually solve things. Highly recommend!
Hi there! π₯°π Thank you so much for this thoughtful review. It's especially rewarding to hear. We'll be sure to pass along your kind words to Nhoriza, Esteban, Beejay, Hosanna, and Mariana; they'll be thrilled to hear this. We're excited to keep supporting Lumber Grand as you grow! β Team Simple Bundles
I had an issue setting up my first bundle set up but was able to figure it out with the help of their excellent customer service team. Thank you!
Hi there! ππ Thank you for the five stars and for sharing your experience! Getting the first bundle set up can feel like a lot at once, so we're really glad our team could jump in and help you get it figured out.We're always here, happy to help. β Team Simple Bundles
Its great. Really easy to use. I love that it can use existing products in to bundles. That way you can preserve your SEO.
Thank you so much, Bepulo! π₯° We love that you're using existing products to build bundles. Really appreciate the kind words! π β Team Simple Bundles
Very good and fast Customer Service! This App is a must have for EVERY shop!
Thank you so much! π We're so glad our support team could move fast for you; that's exactly the experience we aim for. It means a lot to hear this after 8 months with us! π β Team Simple Bundles
Very useful for our bussiness
Thank you so much. π₯Ή So happy to hear Simple Bundles has been useful for your business over the past year. That's what we love to see. π β Team Simple Bundles
I had the best experience, it exceeded all expectations. The team reached out quickly and responded to my repeated questions and issues right away and fixed it the same day. They should get bonuses!
Thank you so much for this amazing review! π We truly appreciate your support, and your bonus recommendation definitely made us smile!!π β Team Simple Bundles
Great app, great customer service.
π Weβre really so happy to hear that youβre enjoying Simple Bundles and had a great experience with our support team. Thank you so much for your continued support! π β Team Simple Bundles
Appreciate this 5 star rating!! Thank you so much!π₯° β Team Simple Bundles
This app has solved many of our complex bundle configurations, and we couldn't be happier with their solutions! On top of that, their customer support team is amazing to work with. They are prompt and knowledgeable! Would highly recommend.
Thank you so much for this! π₯° We're so glad Simple Bundles has been able to handle even your more complex bundle setup; that's genuinely one of our favorite kinds of feedback to get. Really appreciate the recommendation, thank you for being part of the Simple Bundles community. β¨ β Team Simple Bundles
This app wants to be good and I think it could be good, but there are at least three major issues. #1. When you go to add products to your bundle, you can't "select all" you have to select each individual product, and keep scrolling down to reveal more products to add. So when you have many products you want to include in the bundle it takes FOREVER to scroll. And on top of that, you can't simply use the up and down arrows to scroll, you have to click on the scroll bar and it is hit or miss if you land on the next product. It isn't a smooth scroll, it's sort of all over the place, so you miss products and have to go back and check and re-check. And the products have ALL of the variants expanded and there is no way to minimize them, if you are just selecting all anyway, so this makes you have to scroll every product and every variant to manually click on each individual product to add to the bundle. There really needs to be a way to add an entire collection to choose from for bundles, and a select all, and these other scroll fixes to make it more convenient. Taking an hour to create one bundle when you have many products is just not feasible. #2. When doing the BYOB, you can only reduce the price by percentage, instead of a fixed amount. This makes it difficult when you want to have a discount for variants, if a variant is vastly different from another in price. Giving out a huge discount on more expensive variants, but then a little one on the less expensive. It's a simple feature that should be there, but it isn't. #3. You can't isolate variants easily, for products that have the same variants. So if you have 10 products with 10 variants, you can't simply select the variant you want to include, you have to manually go through each product and select each variant individually. This just really is not a good app if you have many products you want to include, or many variants. It's insanely time consuming. I did mention weeks ago that this should be a feature, and it hasn't been implemented, so not sure if feedback is even taken into account.
Hey Jessica, Thank you for the detailed feedback, and we're sorry it's taken this long to actually reflect that back to you. You raised real, specific problems (bulk/collection selection, fixed-amount discounts on BYOB, and isolating variants across products), and each one is valid, especially for a catalog your size. Basil, our technical lead, and Lichen, our founders, have reached out to you directly. On the discount side, the fixed-amount discount for BYOB is something we can build, and it's now on our radar. The scrolling and variant display turned out to be part of Shopify's own product picker rather than something in Simple Bundles, so that one's a bit more out of our hands, but we're looking at what workarounds might be possible. Please feel free to reach back to us; we would love to set up the exact bundle you need by hand, flat per-item pricing included, so you're not stuck waiting on the longer-term fix. We really appreciate you taking the time to lay all of this out for us. β Team Simple Bundles
We appreciate this 5-star rating! Thank you so much! ππ β Team Simple Bundles
Thank you so much for the 5-star rating! ππ We really appreciate you taking the time to leave a review. β Team Simple Bundles
Hands down the most responsive app team I have ever dealt with! Not only do they respond within hours, they follow up especially if they haven't heard back from me! And the app is awesome too. But Camila and the team is by far the best!
Such a beautiful review we've received on a Friday! π We'll be sure to pass along your kind words to Camila. Thank you for being with us for two years! β€οΈ β Team Simple Bundles
Amazingly simple and elegant little app with incredible support. Great flexibility on the back end to create bundles in a way that is compatible with my tech and accounting stack in a way that other more expensive solutions have failed. This is my favorite app I run on my store.
Your sweet comment really made our day!! π₯Ή Thanks for being with us for 2 years and for the kind words about our support team! We appreciate you! π₯³π β Team Simple Bundles
Best customer support!
Thank you so much for sharing your experience! ππ You are the best!! β Team Simple Bundles
Cherry has been exceptional with helping me make Simple Bundles perfect for my website. Highly recommend this app.
Thank you so much for the wonderful review! π Weβre glad to hear that Cherry helped you get Simple Bundles set up perfectly for your website. We truly appreciate your recommendation and are always here whenever you need us!! β Team Simple Bundles
Support team is great!
Thank you for the kind words! β We appreciate you choosing Simple Bundles and look forward to continuing to support you! π β Team Simple Bundles
Simple Bundles & Kits is great, and just what I was looking for. The getting started instructions were clear and got me going on my own. When I ran into trouble, Camila responded much faster than I expected and had me back on track in no time. She was wonderful. It's good to know they are there. I definitely recommend this app!
Wow! This is such a wonderful review! π Weβre happy that our getting started instructions helped you get up and running and that Camila was able to get you back on track so quickly. Weβll be sure to pass your lovely feedback along to her. Thank you for recommending Simple Bundles! π β Team Simple Bundles
I was facing some problem with this app and the team gave excellent support in fixing it. I recommend this app strongly to everyone.
Thank you for your review and recommendation! π We truly appreciate your support and are always here if thereβs anything else we can do to make your experience even better! π β Team Simple Bundles
Great customer service - responsive and helpful.
We are so happy to read your review. Thank you for the kind review! π and for your continued trust in us! π β Team Simple Bundles
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