Simple Bundles & Kits
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I was facing some problem with this app and the team gave excellent support in fixing it. I recommend this app strongly to everyone.
Thank you for your review and recommendation! 🙌 We truly appreciate your support and are always here if there’s anything else we can do to make your experience even better! 😊 — Team Simple Bundles
Sometimes glitchy but for the most part works well. When something is off, their support team is very quick to answer and dives in deeply to help fix the issue. Cherry M. helped me out on my sync issues, thank you!
Thank you so much for the thoughtful review! We're glad the sync issue got sorted, and we'll be sure to pass along the kind words to Cherry. If anything else comes up, we're always just a message away. 🥰💛 — Team Simple Bundles
Thank you so much for your support, and we really appreciate it!😍 — Team Simple Bundles 💛
We had some struggles with initial setup that were not app bugs in any way, just little things we had to tweak and investigate. Support was amazing. They helped us quickly and with detailed information. We're excited to start testing these live. The only real issue is that the PDP does not display a list of all products included unless you sell them all in multipacks. If you sell as multipacks, each one is listed with buttons to pick color/quantity. However, anything you don't offer in a multipack is not displayed. It'd be nice to have the bundle list the products included prominently. The place where it inserts the multipack selectors would be perfect if it could just list any items that are not multipack too so that customers can see everything included. We'll have to offer multipacks for all products to work around this.
Thank you so much for the thoughtful feedback. We really appreciate you taking the time to share it. ❣️ We’re glad our support team could help you through the initial setup, and we’re excited for you to start testing this live! Your feedback about the PDP display and listing all bundle items (not just multipacks) is incredibly helpful, and we’ve shared it with our product team for consideration. Thanks again for working with us; insights like yours help us keep improving. ✨ — Team Simple Bundles 💛
This app had fulfilled our requirements with regards to bundle offers and it was easy enough to implement, the support from the team was also great.
Thank you so much for the kind review! We’re really glad to hear that the app met your bundling needs and was easy to set up. It also means a lot to know our support team was able to help along the way. If you ever need anything or want to explore more ways to optimize your bundles, we’re always here to help. ✨ — Team Simple Bundles 💛
Thank you for taking the time to leave a review! We really appreciate your support.🌟 We’ve reached out to you via email to personally assist in case you need any further help or have additional questions. Our team is always happy to support you! 💛 —Team Simple Bundles 💛
Good app, helpful customer support! I am ofering 4* only because they dont have video-call format. It's way practical to have a quick 15-30min call to solve issue, then long email threads. For simple and not sophisticated shops it does the job.
Thanks so much for your feedback. We really appreciate the 4 stars and your kind words about the app and support team! 💛 We totally hear you on the request for a video-call option. That’s a great idea, and we understand how helpful a quick 15–30 minute call can be compared to back-and-forth email threads. W And yes, Simple Bundles is definitely built to be lightweight and approachable, perfect for simpler setups, but we’re always growing and evolving. If there’s anything else you’d like to see, we’re all ears! 😊 —Team Simple Bundles
Took a few days and 6 different advisor chats to figure this out, but once I did, it worked well.
Thank you so much for your feedback, and we're truly sorry for the setup confusion. Since our support team runs 24/7, multiple merchant advisors may step in to ensure timely replies—especially when duplicate emails are opened. We're always working to improve this experience. We're so glad everything is now working as expected. Please feel free to reach out if you may need additional help! 💛
Simple Bundles gives me the flexibility I need to offer six-piece bundles that have multiple options AND manage the inventory automatically. It was so hard to try to work around the inventory piece before Simple Bundles.
Thank you for your review! We're glad Simple Bundles has given you the flexibility you need. If there's anything else we can do to help and earn that 5th star ⭐, let us know – we're more than happy to assist!
Customer support are very attentive and supportive all responses are made within 24hours. We use the simple bundle feature and it is good they have API connection with Google + META. Unfortunately the Infinite bundles didn't serve us as they don't track via the lowest inventory only the highest.
Thank you for your feedback! We're glad to hear you’ve had a positive experience with our support and the Simple Bundles feature. 😊 We appreciate your input on the Infinite Options Bundles and will keep it in mind for future improvements. Thanks again for your support! 💖
Wir nutzen die App seit einigen Wochen und sind grundsätzlich sehr zufrieden. Hier und da hängen wir noch manchmal bei Anpassungen oder Themen die neu für uns sind, die Hilfe des supports ist hier jedoch 5 Sterne plus, in sehr kurzer Zeit, manchmal nur ein paar Minuten erhält man qualifizierte Antworten. Daher in jedem Fall eine Empfehlung von uns für diese App
Thank you for your great feedback! We are very happy that you are generally satisfied with the app and find our support helpful. We pride ourselves on being able to offer you quick and qualified answers. Your recommendation means a lot to us and we are always happy to help if you need further support!💖
Good tool to build bundles. The free version is great to understand how it works and test before deciding a monthly paid plan. Support was quick to respond.
Thank you for your review! We're glad you found our tool helpful and that the free version allowed you to explore its features. It’s great to hear our support team was responsive as well! We appreciate your support and wish you all the best with your bundles! 😍
This app is very user friendly and easy to install, it allowed us to enable different promotions in a short time. The only reason we're giving 4/5 stars is that there's no sales report that can be downloaded so we had to ask the support team (Cherry) that kindly sent us the custom report we wanted and confirmed they're working to implement this feature.
Thank you for your thoughtful review! We’re delighted to hear that you found our app user-friendly and that it helped you quickly enable different promotions. We're excited to share that we've just launched the Analytics (Beta) feature in the Simple Bundles app! This new feature allows you to access sales reports and customize the date range, making it easier for you to track your performance. Feel free to let us know if you have any questions or feedback! We appreciate your support and wish you all the best with your bundles!
Thanks for taking the time to leave a review!
I am old and not that good with cresting internet product bundles. The staff here have always helped me work though any issues. I wish there wer more videos at the start.
Thanks for your thoughful review! Noted on adding more videos ✨
This is a great App that almost meets our needs, any issues I have are dealt with quickly in a professional manor. Customer service reps are very good and helpful, there are a few improvements that we are going to need in the future and I'm sure the customer service team will do all they can to help. I would certainly recommend this app for simple bundles.
Thank you for your thoughtful feedback! We're glad to hear the app is working well for you and that our customer service team has been able to assist you quickly and professionally. We're always striving to improve, and we appreciate your input on future enhancements. Thank you for recommending the app!💖
It allowed us to bundle up two of our products to make available for purchase. We could not see another way to make the gear available for sale and they provided us with all of the necessities.
Thank you for sharing your experience! We're glad the app helped you bundle your products and made it easier to offer your gear for sale. It's great to hear that we were able to provide everything you needed. If you need any further assistance, feel free to reach out!💖
Thanks so much for your review! Please let us know how we can get your experience to a 5-star experience. 😄
It’s only been one day, but set up was pretty easy and support was very responsive in helping get set up.
Thanks for your review!
Freshly Commerce's customer service is excellent and the app itself is wonderful! Thanks to Freshly Commerce for putting this app together and facilitating the sale of custom bundle packs on my site. 4 out of 5 stars only because it feels like a third-party work around, no fault to Freshly.
Thanks for taking the time to leave us a review! 🙌
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