Rating

4.9

feedback

543

Reviews

chart

#38

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    33%
  • Less than a year
    56%
  • More than a year
    12%

Reviews Summary

The Simple Bundles & Kits Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, flexibility in creating product bundles, and excellent customer service. Many users highlight the quick and helpful responses from the support team, making it easy to resolve any issues or customization needs. The app is commended for its functionality in managing inventory, creating both simple and infinite bundles, and allowing for customization to meet specific business requirements. Users also appreciate the free plan option and the value it provides for growing businesses. However, there are a few mentions of the app being slightly complex in certain aspects and suggestions for visual customization options.

Highlights

Positive customer service experience and quick support
Ease of use and flexibility in creating bundles
App functionality in managing inventory and customization options
Value of the free plan for growing businesses
Suggestions for visual customization options

Rating Breakdown

  • 5
    97% (529 ratings)
  • 4
    6% (34 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

May 7, 2025

Took a few days and 6 different advisor chats to figure this out, but once I did, it worked well.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your feedback, and we're truly sorry for the setup confusion. Since our support team runs 24/7, multiple merchant advisors may step in to ensure timely replies—especially when duplicate emails are opened. We're always working to improve this experience. We're so glad everything is now working as expected. Please feel free to reach out if you may need additional help! 💛

5 / 5 Share

May 6, 2025

Very helpful!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! ✨

5 / 5 Share

May 5, 2025

Great way to offer bundles with more variants than Shopify Bundles. Small hiccup at the start as the quick add to cart button doesn't prompt customer to add their selections but the team fixed it by adding code to my site so it now works perfectly.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We're glad everything’s working smoothly now ✨ We appreciate your support!

5 / 5 Share

May 2, 2025

Fantastic! I was on the struggle bus trying to get the gift basket on my site, but Stella & Maria were very helpful. This is exactly what I needed to do a customized gift basket for my customers. This app is great. If you need or want to do a kit, this is the app for you.

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're glad our team could help get your gift basket set up. Great to hear the app is working well for your custom kits. We appreciate your support! ⭐

5 / 5 Share

April 29, 2025

We had a little glitch and contacted them. They got right on it. I like the app and I really like the support they provided!

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy you’re enjoying the app and that our support team could assist you promptly. Your satisfaction is very important to us ❤️

All reviews

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