Simple Bundles & Kits
The Simple Bundles app has received overwhelmingly positive reviews from users who appreciate its time-saving inventory management features and responsive customer support. Users praise the app for its ability to break down bundles, manage multi-sku and volume-discount style bundles, and update bundle prices automatically. The customer support team, including members like Mariana, Ellie, and Cherry, is highlighted for being quick, knowledgeable, and helpful in resolving issues and providing guidance. Users also mention the app's ease of use, effectiveness in generating revenue, and flexibility in creating customizable bundles. However, there are some concerns raised about the app's shipping calculation behavior and certain limitations in features like selecting products for bundles and setting fixed discounts for variants.
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Does exactly what one expected the Shopify version should be doing without the extra price tag. Getting started was simple and easy and when support was required fast and friendly staff were both available and knowledgeable on what was required. Definitely recommend this app for all your bundle requirements
Very fast and responsive support. Camila helped me fix my problem very quickly.
Super helpful support - literally sent me a video of how to fix my very specific issue the same day I asked the question!
Thank you so much for the kind words! We’re so glad the video helped and that you got your issue sorted the same day. Thanks for being part of the Simple Bundles community! If anything else comes up, we’re always happy to help.💛 — Team Simple Bundles
Customer Service is top notch! Loving this app and so are my customers!
We really appreciate your support! Thank you so much for taking your time to share your experience. It means the world! 🥰 —Team Simple Bundles
The app advertised a "free plan" with a limit of 50 monthly orders. Naturally, any merchant would expect this to mean 50 orders with bundles from this app. However, they count your total store bundle orders against this quota including sales from Shopify's native bundles option. We hadn't even started using the app yet, and our 50-order limit was already being consumed by native bundles that their app had zero impact on. This model makes it impossible to measure the true ROI of the app and just forces you into a paid plan for revenue they didn't generate. Uninstalled immediately.
Thank you for sharing this, and we’re sorry. You raised a fair concern about our pricing. Simple Bundles counts all orders on your store, not specifically Shopify’s native bundles. That’s because the app processes every order your store receives, including later edits, so it can detect bundle orders and keep inventory accurate. That work happens whether or not an order contains one of our bundles. We didn’t communicate this well, and we’re reviewing how we present it on our listing and in the app. Lichen, one of our founders, has reached out to you directly with an offer so you can try Simple Bundles properly through the holiday season. We’d love the chance to earn back your trust. Looking forward to your update! — Team Simple Bundles
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