Simple Bundles & Kits
Build mix match product bundle for 3PL fulfillment & inventory
Rating
4.9
feedback
656
chart
#45
All reviews
Review RSS Feed
Dec. 9, 2025
This company has one of the best customer support departments I've ever dealt with. No matter who answered my emails (and there were several people), I never had to re-explain my case, they all knew exactly what was going on. The replies were lighting fast, always same-day and often within a few hours. If the question was ever slightly complicated, they would come back with a walk-through screen capture video, made specifically for my case. Everything was crystal clear, and very well-explained, and everyone was extremely polite and knowledgable. Every email I recieved back answered my question perfectly... and some of my questions were quite elaborate. I'm not sure who does their hiring, but they can certainly coach other companies on customer-support how-to's. The app itself works extremely well. If you're new to the concept like we were, it takes a bit of time to wrap your head around how to set things up. But once it clicks, it makes perfect sense. Shopify's back end makes it a bit challenging to keep things organized, but that's on them and not Simple Bundles. Big thank-you to their team, and I highly recommend them along with their app, for anyone who needs to track products in all kinds of bundles!
Really, thank you so much for this incredibly thoughtful review! Knowing that every interaction you had felt clear, consistent, and helpful is exactly what we work hard for every day, so reading this absolutely made our week. And thank you for the kind words about our support team; I’ll make sure everyone sees this, because it really is such a wonderful validation of the care they put into their work. We’re also so glad to hear the app has been a great fit for managing your bundles. There is definitely a learning curve at first (Shopify’s backend keeps us all on our toes 😅), but once things click, it opens up so many possibilities, and we love knowing it’s working well for you. Thank you again for taking the time to share such a detailed and generous review. We appreciate you so much, and we’re always here if you need anything at all! 🚀 — Team Simple Bundles 💛
Dec. 8, 2025
Such a great app for our business as we bundle everything on our site. We've faced some technical difficulties and Cherry with the support team got back immediately and solved our issue. Such a great app and highly recommend!
We’re so happy to read your thoughtful review; thank you so much for taking the time to share it with us! Cherry here, by the way. 😊 I’m really glad to hear that you’re enjoying the app and that the support has been helpful. We are looking forward to continuing to support you and helping your business grow even more. 🚀✨ — Team Simple Bundles 💛
Dec. 6, 2025
It's early days yet but Stella was quick at resolving a query we had with setting up Simple Bundles.
We're so happy to hear that and thanks a lot for the kind words! Stella does a very stellar job. We'll let her know! ✨ — Team Simple Bundles 💛
Dec. 5, 2025
This app has been essential in helping us present our products more effectively and grow our Shopify store. The bundling features are easy to set up, flexible, and work seamlessly with our theme. It has allowed us to create better product offerings, increase average order value, and provide a smoother shopping experience for our customers. The support team is also outstanding—quick, knowledgeable, and always willing to help. Highly recommended for any store looking to improve product presentation and boost sales.
This really made our day! Thank you so much for taking the time to share this! We're so glad to hear that the app has helped you present your products the way you envisioned and that the bundling tools fit so smoothly into your theme. Seeing it help increase AOV and create a better experience for your customers is exactly what we hope for! 🚀 And thank you as well for the shoutout to our support team; we really do love being here to help however we can. Thanks again for being here with us! — Team Simple Bundles 💛
Dec. 3, 2025
Phenomenal customer assistance team they helped walk me through understanding my problems and gave me resources to teach myself more on the topic.
This absolutely made our day, thank you! We’re so glad we could help and provide useful resources. Always here if you need us! 🙌 — Team Simple Bundles 💛
Dec. 3, 2025
THE BEST assistance - honestly am so appreciative of the quick replies and detailed assistance from the team. Such great help and also a great app for setting up mix and match bundles.
Your support really means the world to us. Thank you so much for the glowing feedback! ✨ We’re really happy to hear that our assistance has been helpful and that you’re loving the app for your mix-and-match bundles.🙌 Appreciate you taking the time to share this as well! — Team Simple Bundles 💛
Dec. 2, 2025
We’ve had some issues getting Simple Bundles to work seamlessly with our more complex setup and integrations, but to be fair, our requirements are quite advanced and involve multiple systems/other apps. Despite the challenges, what makes Simple Bundles so great is their support team. They are responsive, engaged, and always willing to dig in and find solutions. That level of dedication is rare, and it’s the main reason we continue working with the app. Very much appreciated!
Thank you so much for taking the time to share this thoughtful review! It truly means a lot to us! 🎉 We know advanced setups with multiple systems can bring unique challenges, and we genuinely appreciate your patience and collaboration as we’ve worked through them together. Hearing that our support team has made a positive impact on your experience is incredibly rewarding. Thank you again for your trust, and your feedback is very much appreciated! 🙌 — Team Simple Bundles 💛
Dec. 2, 2025
Every staffs helped me quickly with kindness. This app makes my shop's order simple and easy. Thank you so much!
Such an amazing lovely review, it truly made our day! Happy to know the app is making things easier for your shop. That’s exactly why we do what we do. We really appreciate you taking the time to share your experience. If you ever need anything at all, we’re always here for you! 😊 — Team Simple Bundles 💛
Nov. 27, 2025
We are a small business with limited time/money to spend but wanted to set up three gift bundles with six or seven different product options (each with up to three variants) for Black Friday Weekend. This is too many variants for the usual Shopify Bundles app but I was tempted by the 3 free bundles and unlimited variants option here. We are using the old Debut Theme on Shopify and I wasn't sure if we would be able to set up Simply Bundles on it, but we did, and after a little guidance it works wonderfully! The dashboard is very easy to use and I already had all of my products set up so creating Gold, Silver and Bronze gift bundles was straightforward. The more tricky bit was getting the options visible on the live site. This required a message to support who got back to me the same day and directed me to their very clear step by step instructions on the little bit of code I had to copy and paste into my theme. I am not a coder but I managed to follow the instructions and it all worked like a dream! It took me maybe ten minutes. When we are in a position financially to create more bundles we will definitely be sticking with Simply Bundles and subscribing. Excellent app! Excellent service!
Thank you so much for this kind and thoughtful review!! We know how precious time and budget can be for small businesses especially around Black Friday so it means the world to us that Simple Bundles was able to help you create your gift bundles quickly and easily. We’re so glad to hear everything worked smoothly with the Debut theme and that our support team could guide you through the setup. You did an amazing job getting everything live, no coding experience needed! 🎉 We’ll be here cheering you on as your business grows, and we’d be absolutely thrilled to support you again when you’re ready to expand your bundles. Thanks again for making our day! 💛 — Team Simple Bundles Team
Nov. 24, 2025
Thanks so much for the 5-star review! 🌟 We appreciate your support! — Team Simple Bundles 💛
Nov. 22, 2025
This app is far more powerful than the "simple" name implies, and the 3-bundle free option is very generous considering it does not limit the kinds of bundles you can make. This, combined with the fast and excellent support response I received when I asked for help creating a particular kind of bundle, earned 5 stars from me. I decided to test this app out for my Black Friday sales and now that I understand what it can do, I will be upgrading and outfitting my shop with more bundle options long-term. It took a minute to wrap my head around how it works, but once it clicked, I see so many opportunities to use this for my business (a skin care brand). The app itself isn't complicated - just the mechanics of variants in the bundle products vs variants in the individual products had my head spinning. Shout out to Hosanna in support, though, because they explained it very well and now I'm a bundle-making machine. :) Thank you!
Wow, thank you so much for such an incredible and thoughtful review! This really made our day and was such a perfect way to open the BFCM week! 😍 We love seeing merchants unlock the power behind the “simple” name. Hosanna will be so happy to hear your shout-out as well; she'll for sure be smiling ear to ear knowing she helped turn you into a full-fledged bundle-making machine. 💪 Thank you again for trusting us with your Black Friday setup and for planning to grow with us long-term. We’re cheering you on and always here if you need anything! 😊 — Team Simple Bundles 💛
Nov. 21, 2025
Incredibly helpful customer support – thank you, Daniela!
We're so happy for your 5-star review, and thank you so much for the shout-out to Daniella; we'll let her know for sure! ✨ — Team Simple Bundles 💛
Nov. 20, 2025
Thank you so much for the 5 stars! We really appreciate it. — Team Simple Bundles 💛
Nov. 19, 2025
Love this app. Customer service is very helpful and quick to respond. I do wish there was a subscription option between the free plan and the starter plan to make it more affordable for small businesses in Australia, where our currency isn’t as strong as the US dollar. Overall, very good experience.
Your honest feedback about pricing as a small business in Australia 🇦🇺 is appreciated. Absolutely happy to let the team know, and thank you for your thoughtful feedback! 😍 Your experience matters to us, and we're grateful you took the time to share both the good and the areas where we can improve. We are so happy with your 5-star review, and thank you so much again! ✨ — Team Simple Bundles 💛
Nov. 19, 2025
Great App, fast support! The Only App that solved my Problem of individual SKUs in the Cart! Thanks :)
This is such a beautiful review! Thank you so much for the kind words! Happy to hear that Simple Bundles helped solve your SKU challenge here! ✨ It's absolutely the reason we build what we build. If there's ever anything else we can do to make bundles even better for you, we're just a message away. Thanks again for the love! — Team Simple Bundles Team 💛
Nov. 18, 2025
Very good customer service, very responsive and helpful.
Thank you so much for the 5 stars! — Team Simple Bundles 💛
Nov. 17, 2025
The app gets the job done. Whenever we haven't been able to figure something out their support responds quickly with clear directions.
Thanks so much for the kind words! 😊 We are so happy with your feedback. If you ever need anything else, we’ve got you, just message us anytime! — Team Simple Bundles 💛
Nov. 16, 2025
I trialed many bundle apps before settling on Simple Bundles, and my choice has not disappointed me! I’m able to put together complex bundles of our multi-dog walking equipment. Any time I have an issue, the support staff is SUPER on it… like even at 11 pm on a Friday night. Recently Stella jumped into our store to take a look a missing bundle items and provided quick & clear instructions on resolve the situation. I’m a big fan!
This really made our day! 🐾 We’re so glad Simple Bundles makes it easy to build complex kits for your multi-dog walking gear. We'll make sure Stella will know about your shout-out, too! Thanks for being part of the Simple Bundles community! 🎉 — Team Simple Bundles 💛
Nov. 12, 2025
The support team was very responsive. I got the answer I needed quickly, with clear information that helped me build the product bundle I wanted.
Woohoo! Music to our ears! 🙌 Happy to hear you got quick, clear answers and your bundle is up and running. We really appreciate the 5-star review! — Team Simple Bundles 💛
Nov. 11, 2025
Great technical support!
Thank you so much for the shout-out to our amazing support team! Happy to have you here. — Team Simple Bundles 💛