Simple Bundles & Kits
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Does exactly what one expected the Shopify version should be doing without the extra price tag. Getting started was simple and easy and when support was required fast and friendly staff were both available and knowledgeable on what was required. Definitely recommend this app for all your bundle requirements
Very fast and responsive support. Camila helped me fix my problem very quickly.
Super helpful support - literally sent me a video of how to fix my very specific issue the same day I asked the question!
Thank you so much for the kind words! We’re so glad the video helped and that you got your issue sorted the same day. Thanks for being part of the Simple Bundles community! If anything else comes up, we’re always happy to help.💛 — Team Simple Bundles
Customer Service is top notch! Loving this app and so are my customers!
We really appreciate your support! Thank you so much for taking your time to share your experience. It means the world! 🥰 —Team Simple Bundles
The app advertised a "free plan" with a limit of 50 monthly orders. Naturally, any merchant would expect this to mean 50 orders with bundles from this app. However, they count your total store bundle orders against this quota including sales from Shopify's native bundles option. We hadn't even started using the app yet, and our 50-order limit was already being consumed by native bundles that their app had zero impact on. This model makes it impossible to measure the true ROI of the app and just forces you into a paid plan for revenue they didn't generate. Uninstalled immediately.
Thank you for sharing this, and we’re sorry. You raised a fair concern about our pricing. Simple Bundles counts all orders on your store, not specifically Shopify’s native bundles. That’s because the app processes every order your store receives, including later edits, so it can detect bundle orders and keep inventory accurate. That work happens whether or not an order contains one of our bundles. We didn’t communicate this well, and we’re reviewing how we present it on our listing and in the app. Lichen, one of our founders, has reached out to you directly with an offer so you can try Simple Bundles properly through the holiday season. We’d love the chance to earn back your trust. Looking forward to your update! — Team Simple Bundles
Great app, Great support! 5/5
We're happy to see your 5-star rating! Thanks for taking the time to share your experience with us! — Team Simple Bundles
Great support when needed
Thank you so much for the 5 stars, Krumbsco! 🥰 We're so glad our support was there when you needed it. It's been great having you with us these past 3 months, and we're always just a message away whenever you need a hand. 💛 — Team Simple Bundles
Thank you for the 5-star review, and welcome to Simple Bundles! 😊 We're thrilled you're enjoying the app in your first couple of weeks. If you ever need help setting up your bundles, our team is always happy to help. 🌟 — Team Simple Bundles
Great app and even better customer service! The team is incredibly responsive, helpful, and always focused on finding solutions. Any time we’ve had a question or needed support, they’ve been quick to jump in and help us problem-solve.
Really appreciate your kind review! 💛 Four years together means a lot to us, and we're so glad our team has been there whenever you needed help. We're always happy to jump in and problem-solve with you. Here's to many more years together! 🥂 — Team Simple Bundles
🎉 Thank you so much for the 5-star rating! We're really glad Simple Bundles is working well for you. If you ever need anything, our team is always here to help. — Team Simple Bundles
The tech team is great to work with on this app! Our company had a complex bundle request they were able to fulfill. Would highly recommend this app!
Thank you for the wonderful review! We loved working on your bundle setup with you, and it's great to hear our tech team could bring your complex request to life. 🛠️ Thanks so much for the recommendation. We'll be sure to pass your kind words on to Ellie and George! 🙌 — Team Simple Bundles
Excellent app that greatly boosted AOV and sales
Thank you so much! 🥰 It's great to hear Simple Bundles has helped boost your AOV and sales over the past year. We're glad to be part of your growth and look forward to supporting you for many more. 💛 —Team Simple Bundles
Fantastic app that has saved me so much time managing inventory! It automatically breaks down bundles so whoever is packing an order knows exactly what goes in, completely eliminating any guesswork. A quick note regarding shipping: when a main item is broken down into its child components, those individual items inherit the child component shipping rules—which, in many cases, is your store's default shipping setting. As a result, Shopify uses the smaller default package size to calculate shipping at checkout, so the customer is charged that lower rate. However, when you go to buy the actual shipping label for the full bundle, you end up paying for the larger box size. This creates a margin loss unless you account for it directly in your product pricing. Support confirmed there isn't a direct workaround for this behaviour currently. If the app could fix this, I would easily give it 5 stars! That said, customer support is incredibly responsive and helpful, and I'm very grateful for their support. I haven't found another app that is as good as this one, so I will definitely continue to stick with it. Highly recommended!
Awww! Your review is very thoughtful! Thank you so much for the kind words. 😊 We're so glad the automatic bundle breakdown has taken the guesswork out of packing and saved you so much time on inventory. We really appreciate you sharing the note about shipping rules, too. Insights like this help us improve, and we've passed it along to our team. We've also sent you an email to walk through some possible workarounds for your shipping setup, and we'd love to hear back from you whenever you have a moment. We're looking forward to helping you get it working just the way you need! 🌟 — Team Simple Bundles
easy to use, and the staff are always ready to help.
Thank you so much! 🥹 We're happy to hear Simple Bundles has been easy to use and that our team has been there when you needed us. We're always just a message away. 💙 — Team Simple Bundles
Mariana was quick to respond and clear in how to fix what we needed! Thanks so much for the awesome support!
Thank you for the wonderful review! 😍 We'll make sure Mariana sees this. She'll be thrilled to know her quick, clear help made a difference. Thanks for being with us these past 11 months! ❤️ — Team Simple Bundles
Simple Bundles is the best app I've found so far to deal with our complicated bundles. It can manage both multi-sku and volume-discount style bundles using your existing products. It creates (or builds on) a standalone product page rather than a widget/UI add-on like some apps, which is what I needed. You can also update and sync the compare at price on the bundles automatically so if you change the component product compare at price, the bundle compare at price updates, which was a pain point in other apps. You can set the bundle price as a % discount of the component products total or as a fixed price. The support team went above and beyond to investigate a possible feature for me (integrating with our subscription app, Skio). Although it wasn't fully possible due to limitations of Skio and Shopify, the Simple Bundles team went out of the way to try to develop a solution for me. We will continue using Simple Bundles for our regular on-subscription bundles. Shout out to George especially for his persistent support.
Your review really made our day. Thank you for such a detailed review! 🥰 We're glad Simple Bundles handles your multi-SKU and volume-discount bundles the way you need, with standalone product pages and automatic compare-at price syncing. We're excited to keep supporting your store as it grows. 💛 — Team Simple Bundles
We're glad to have you with us!🌟Thank you so much for the 5-star rating! 😊 — Team Simple Bundles
Very quick and friendly customer support! Extremely knowledgeable too!
We're so happy for your lovely review! 🥹 We're thrilled to hear our team was quick, friendly, and knowledgeable in helping you. That's exactly what we aim for with every merchant we support. We're always here whenever you need us! 💙 — Team Simple Bundles
Fik hurtig hjælp hurtigt, og flot sat op med særløsning. Meget glad og tilfreds
Mange tak for de venlige ord! 🙌 Vi er så glade for, at vores team kunne hjælpe dig med at komme hurtigt i gang. ⚡ Hvis der er andet, du har brug for hjælp til, er vi altid klar til at hjælpe! 😊 —Team Simple Bundles
This app helps with all of our bundles. Ellie was extremely helpful when troubleshooting when we had an issue.
Such a sweet review! 🙌 We're so glad our app has been a great fit for all your bundles, and that Ellie was there to help you troubleshoot when you needed it most. 💪 She'll be so happy to hear this; we'll be sure to pass along your shoutout to her personally! 😊 —Team Simple Bundles
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