CPLI (Command Performance Books) review for Simple Bundles & Kits
March 20, 2026
It does what we need it to do after a lot of help from customer service. It's not intuitive and it's complicated. We basically only use it for one feature and haven't explored anything more complex. The ony thing I don't understand is why their product is $140.00 but charges $240 instead. You have to have a lot of bundles and sell a lot of bundles to make it worthwhile. It also wildly messed up our end of the year inventory and we had to manually recount this year. Last year we paid extra sales tax. Watch out. Apparently there is a fix, but whatever it is we haven't figured it out. Response from Simple Bundles explaining that we should not be able to see that the real price is less that what we are being charged and we are grandfathered in to a higher price. : Hi again team, Maria here with a follow-up on your case. After sending my first response, I noticed you opened a new conversation with a screenshot and more context regarding the $140 pricing you were previously seeing. Thank you for providing that information! If you were already on the paid plan, your plan should have been grandfathered in, and you should not have seen the new pricing. Could you please confirm if you downgraded your plan and then tried to upgrade again? This is important because if you did, you may have lost your locked-in grandfathered price, which could explain why you are seeing the new pricing instead. Please share more details about your situation, so I can continue assisting you. I will remain attentive to your confirmation! -- Best Regards, Maria Parra [email protected]
Hi CPLI team, Thank you so much for your honest review, and we're sorry if it hasn't been as smooth as it should be. Regarding the pricing concern, we wanted to clarify that the newer lower-priced plan is a different tier with more limited features and a 100-order cap, so it's not a direct equivalent to your current plan. That said, we recognize we haven't communicated our pricing changes clearly enough, and we own that. On the inventory issue, let me know if you'd like to discuss more of the details in support and see how we can help you further address/resolve this. We've also shared some additional context and next steps in that email, and we hope it helps address your concerns. We genuinely value you as a longtime customer, and we hope you feel taken care of regardless. 🙏 If anything else comes up, please don't hesitate to reach out at [email protected]. — Team Simple Bundles 💛
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