All reviews

Rating Breakdown

  • 5
    95% (42 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (2 ratings)
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1 / 5 Share

Dec. 16, 2024

I really want to like this app, but it unfortunately is not user friendly. We wanted to run a unique promotion on our online shop that had different categories marked down to different tiers. This app accomplishes that, but is also pretty buggy. An error that occurred at time of sale reduced our prices for a major category by more than double what we had set it at. While we were able to fix this issue manually on our end, it cost us close to 10% of our sale that day. When I reached out to support, they were both unhelpful and wouldn't provide a serviceable solution. I would strongly warn anyone from using this app until they make some major changes.

Using app

27 days

Total reviews

4

Average rating

3.8

Developer Reply

Unfortunately we don't consider user error to be a "bug". You created a job that discounted products by 44% and that's exactly what happened. Everything functioned according to how Collin Tar created the job. Every single email interaction by us provided a clear, detailed explanation for you to digest and we even included logs to accompany that. I'm sorry you made a mistake and it resulted in a loss of sales. Jordan

1 / 5 Share

July 27, 2023

This is a horrible app. I installed it to do a schedule discount, but when the schedule started, it basically changed my product prices to the new price I've set, without any indication of the original price to show customers the discount given. So I decided to deactivate the discount and uninstall the app. But to my horror, the original prices of my products are all changed to the discount price that I wanted to give. And I have to spend so much time to change the prices back to the original prices one by one.... It's really a horrible experience. Install this at your own risk.

Using app

About 24 hours

Total reviews

2

Average rating

3.0

Developer Reply

I can only assume this is a fake review. Your store never scheduled any jobs, I can see this in the logs. Why you decided to write this, I'm not sure. You also never reached out for support at all. We pride ourselves on the best support possible.