All reviews

Rating Breakdown

  • 5
    98% (95 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2024

The app is simple, does what it needs to do, and the customer support is excellent. Thanks again, Grant!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Wow! Fast response to a question!! Game changer. Fixed the little piece i was missing and i couldn't be happier :) THANK YOU

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2024

The app is great! We've tried a ton of apps over the years and even a more popular subscription app -- and this app was very easy to install, follow along with their installation video, set up subscriptions and add it to our website. We use it to unlock content for weekly, monthly and yearly subscribers. When we reached out to their help chat -- took a few minutes for the developer to jump on the chat -- not a lower level support. I recommend this app --

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 11, 2024

Absolutely loved the app - our business is launching in the next 24h and it was easy to use and seemed to fit our needs perfectly. The app then kicked us out with an error code 500 and a day later still refuses to let us in. We have looked for a contact number but there is only an e-mail address which unfortunately is unlikely to be resolved before our launch so we have had to go elsewhere. It's a shame as the app is great - but it appears unreliable.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for the feedback - we're glad you loved the app! Our team didn't see any outages with our infrastructure providers, so this may have simply been a short-term glitch. Either way, we understand how stressful that must have been, and wish we could have avoided that experience. To your point about only seeing an email address, we offer live chat in the app and from our help center, and monitor that email address 24/7, so I'm confident we would have been able to get things sorted for you quickly had you tried reaching out. Congrats on your launch, and we hope you'll consider us in the future.

5 / 5 Share

Jan. 31, 2024

Chris and Grant are great! Had an issue with a discount not automatically being added and they had resolved the issue within an hour!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

Great app, but even better service. Could not be happier with their level of service.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

This app and the support are great! We have been using this app for the past year and it has been great! Super simple to set up and easy for customers to sign up. We experienced an issue when we updated our theme and these guys were on it within minutes! Highly recommend this app

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Great app that do exactly what I was looking for. Even though I experienced a few issues at first with the new widget, the support team was there to help and found a way to fix the problem on a very quick manner. Amazing support that deserve 5 stars!

Store

Golf3R

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Absolutely pleasant to work with this App and Chris who helped me out putting in code to customise and meet my requirement. Highly Recommend!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Simplee Membership & Rewards has streamlined the process of offering membership subscriptions on our Shopify store effortlessly. The app's extensive configurations provide remarkable flexibility for different customer scenarios and cater to various use cases. The support team is excellent! Their depth of knowledge and prompt assistance have been invaluable. The team consistently goes above and beyond to address our concerns. We would recommend this app to any Shopify merchant aiming to implement membership subscriptions with confidence.

Using app

3 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

I evaluated half a dozen other membership subscription apps and even used another for about 6 months. Simplee Memberships is simple, clean, and does exactly what I need without replacing my entire Shopify cart and checkout experience. The support has been excellent as well.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Very good customer support. Simple and clean way to manage subscriptions (with a little tweaking necessary sometimes)

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Had an issue with integrating the app with another website builder. Customer support was very friendly and able to provide a solution. Thank you!

Store

Zenkiyo

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

We've used the Simplee membership app for about a year now. The team has been incredible any time I've needed some help - they're always responsive, clear and effective. We use the app to sell registrations in some of our more expensive events and this allows people the option to pay in instalments. It works like a charm and was easy to set up. The recent update is very nicely designed on the front end. Thanks team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Chris helped me with question after wild question as I scrambled to build a business from scratch. If I was trying to do something funky, he quickly gamed it out and came up with ways I could manage it. Then he led me to some example stores that allowed me to take a step back and reassess my design and marketing in a way that helped me create a better product presentation page. Great app - great customer service. The bearded fella also helped me with some widget customization but I can't recall his name. Hopefully he gets wind of how much his help was appreciated.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Son los mejores!! A cualquier consulta te contestan al momento, te ayudan con la instalación, te resuelven todas las dudas... hasta el momento, ningún problema. Y aunque yo no se inglés ni ellos español, hoy en día con los traductores no hay ningún problema, nos entendemos perfectamente. Y si las tecnologías se te hacen un poco difíciles como a mi, les dices que lo quieres y ellos te lo resuelven al momento. Todo un acierto!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Chris and the team are excellent! super fast communication and resolution is quick! Took Chris less than 2 minutes to troubleshoot my problem! Highly recommended!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

The App, 15 out of 10. The Service... cant put a price on it, Chris and team took on our non standard requirent, quoted a day or two to implement and just hours later, built, implemented, installed, and ran us through it. I spent the last 3 days F'ing around with some big name app providers to no success and they were all 2 and 3 times the price of Simplee. This is where you need to go for your membership app. disregard the others. save yourself the ehadache

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

Great product and great team! Amazing customer service. They even set up my entire tiered subscription options and integrated it with Credits Yard.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2023

So far so good. Very quick and efficient support. Going to do a bit more testing, then hope to go live with this very soon.

Using app

6 days

Total reviews

4

Average rating

5.0