Simplee Memberships & Loyalty

I trialled the Simplee Membership app for my store, and was impressed by many of the features. Sadly my store is niche and I couldn't quite make this app work for my business model. I uninstalled it, and some of the code remained on my site which was not giving me a great result. I am happy to report that I was able to contact the developers and they assisted me even though I wasn't going to be a long-term customer. Very quick and efficient service was provided by Grant and, before I knew it, my store was back to full working order with all of the unwanted code removed. In my mind this is the measure of REAL customer service... when someone is willing to help you even when you're not going to become a paying customer. As a result I have been left with a good feeling about the developers. I shall absolutely keep this app in mind for a time when I do need its features, because I know that they will support me. Thank you guys. Great work!

Very simple and works perfectly; needed to consult customer service in order to set up what I needed, but their CS was very fast, responsive, and friendly. First request for custom support took about a day; second took only a few minutes! Will be sticking with them for a while.

The team at Simply Memberships has been exceptional. Every time I have a question, they respond promptly, often with detailed answers or helpful screenshots. I highly recommend Simply Memberships to any business considering a membership setup for their store. Thank you, Simply Memberships, for your outstanding support! You guys ROCK!!! I wish much Success to you all!!

Great experience so far! Responsive customer service.

The support is incredibly helpful and fast. We have been using this app for our membership feature and it works amazing.

Simplee Memberships & Rewards has been incredibly easy to use and install. The setup process was straightforward, and we barely needed any guidance to get it up and running. It's a very intuitive app that makes creating and managing memberships hassle-free. One of the biggest advantages is that there are no transaction fees per member purchase, which is a game-changer compared to many other Shopify competitor apps that charge fees each time members spend. This has saved us a significant amount of money. The support team is fantastic—they respond quickly and are always patient in explaining anything we don’t understand. They’ve been a huge help in making sure we maximize the potential of the app. My only feedback is that I wish we could sell memberships directly through the POS app. Right now, our in-store associates have to reroute to the web browser on the iPad to sell memberships, which adds a bit of extra time. That being said, we’re excited to see how this app continues to improve and scale. We can’t wait to see the upcoming enhancements!

The support team makes this app 5 star worthy. Any issues I've run into with setup were quickly fixed for me with a simple email request. I highly recommend Simplee. Thanks guys!

Their customer service puts our customer service to shame! Honestly, the Simplee Team is amazing at troubleshooting, they are so responsive and looking for ways to help and make your membership program run smoothly. 100% recommend their app.

Excellent customer service! They went above and beyond for me. Grant (the person I was helped by) even pointed out ways that he could make my life easier using their app WITHOUT ME EVEN ASKING. I will definitely continue to use Simplee Memberships for as long as I can afford it.

I am not exaggerating when I say that Simplee team is the best customer service experience I have ever encountered. I have had to chat with their team many times while creating our website and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.

Comprehensive user interface. Simplee is very helpful and attentive with their clients. Highly recommend.

Customer service for this product is outstanding. They are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product.

Great app

Love working with Simplee. Super fast, helpful support that will help get any issue resolved. Great company, highly recommend. Always quick to help and answer any questions.

quick response when needing assistance, app is easy to use and does what we want it to!

I highly recommend Simplee Memeberships & Rewards! Great features for sites wanting that 'something extra' for their customers.

Wow! Fast response to a question!! Game changer. Fixed the little piece i was missing and i couldn't be happier :) THANK YOU

This app and the support are great! We have been using this app for the past year and it has been great! Super simple to set up and easy for customers to sign up. We experienced an issue when we updated our theme and these guys were on it within minutes! Highly recommend this app

Great app that do exactly what I was looking for. Even though I experienced a few issues at first with the new widget, the support team was there to help and found a way to fix the problem on a very quick manner. Amazing support that deserve 5 stars!

Absolutely pleasant to work with this App and Chris who helped me out putting in code to customise and meet my requirement. Highly Recommend!