All reviews

Rating Breakdown

  • 5
    90% (130 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 27, 2022

It's been a good experience using them so far. We ran into a few tech issues but they were quick to respond and get everything working!

Using app

About 1 month

Total reviews

14

Average rating

4.9

5 / 5 Share

Dec. 6, 2022

Had a problem with a item they fixed it fast it would not allow me to fix so they took care of it Great support i definitely recommend this app

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Reached out via the chat box and received awesome service! Although I am in the process of launching a new site this weekend, the rep walked me through my current setup and made sure I was good to go. It's nice to know that help is just a "chat" away. I appreciate you guys. Thank you so much, Warmest, BlingCrush www.BlingCrush.Com

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

I want to take the time to appreciate the assistance I got from John D. He set up everything for our store, adjusted some visual customizations, and clarified how the system works from the merchant side. What else can you ask for?

Using app

Over 1 year

Total reviews

7

Average rating

3.4

5 / 5 Share

Oct. 6, 2022

Very Good app. It is a must have. It works perfectly. The support is very reactive. I recommand this app

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

Amazing app. It does exactly what it needs to and customer support is always attentive and very responsive.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Great App! Just what we were looking for. Support is fast and easy to work with. Great Job! Would definitely recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Great app - very simple and does what it says. Extremely fast support response - nice work the developers have done here!

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

This is an excellent app, I highly recommend it. It immediately increased our AOV. They're support team was very helpful in setting it up as well as making the necessary customizations so that it would function to our liking. I am very happy with it.

Using app

12 months

Total reviews

5

Average rating

4.8

5 / 5 Share

July 27, 2022

Extremely easy to get tech support through the chat feature. Do not forgot to create a backup of your Shopify Theme prior to install the coding.

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

July 19, 2022

This is a really great app! Very easy installation process and was helped tremendously by their support. Customers will be much happier knowing their products are insured.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

We enjoy this app. It provides customers with added protection for shipping without all of the other fees that other insurance providers have. Customer service is great!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2022

Extremely simple to use and set up. Exactly what we needed for our store. If you already use some type of shipping insurance somewhere else, this is the perfect solution for setting up your own fees your customers can pay for to insure their package.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2022

This App 100% replaced Route in like one day. Everyone, us & customers, are much happier. Response from support is usually like instant. This is the best app i think i have ever installed.

Using app

About 2 months

Total reviews

7

Average rating

2.3

5 / 5 Share

June 29, 2022

We used this app to help our amount of package claims and optimize our in/out cash flow. Their customer service is top notch and super quick.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2022

My favorite shipping insurance app! With this app we can easily replace damaged orders without having to file a claim at another company. Support has also been really helpful at installing it properly in our cart drawer! 10/10

Store

Curlfit

Using app

3 months

Total reviews

6

Average rating

4.7

5 / 5 Share

June 14, 2022

Awesome app, left Route because they collected money from us and we did not even file one claim. Now this app helps us collect money for shipping protection and Jeet and company helped us out tremendously, thanks!

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 23, 2022

My software can't be used, customers can't use this service, the first contact customer service can't give a solution, they will say that the service will be updated, the second time I contact customer service, there is no reply .After a short period of time, the account manager found me. With his help, I solved the problem smoothly and in a timely manner, and now I can use it normally.

Store

LesDiy

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 2, 2022

Support was very attentive and the developers integrated the app into our theme quickly. Highly recommend!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2022

Good results and good support!, Jeet Vyas was really helpfull when we need assistance. Good time resolution

Using app

About 2 years

Total reviews

2

Average rating

5.0