All reviews

Rating Breakdown

  • 5
    93% (117 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (5 ratings)

Reviews with Text

  • 99% (125)
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5 / 5 Share

April 17, 2023

Instant revenue the second a sale came through. its super easy and the customer service helped fix the issue I had

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

This app is great and the customer service is so seamless. He also responds on time when I need him and fixes my problems asap. Would highly recommend every e-commerce store to use this app for shipping insurance.

Store

TORTUGA

Using app

6 months

Total reviews

8

Average rating

4.6

5 / 5 Share

March 30, 2023

Every ecomm store should install this app. I wish we had turned it on sooner! It's very easy to use, it took about 15 minutes to set up including asking support for help with the design. Support responds almost instantly every time, and they have a solution for every issue or question that comes up. Having this additional revenue to help offset the cost of lost and damaged inventory is huge for a small business.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Very good app. Easy and simple to integrate on your store (it's automatic!). If you have an e-commerce, you definitely need to have this app. Excellent support. Recommend it!

Store

Hannaca

Using app

About 22 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

It has been a good experience thus far. The app has allowed us to increase net sales via this insurance product. There was a slight issue, but the support team was easily accessible and responsive to our needs. I recommend this product!

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Happy with the app so far..there were a few glitches and fixes that were needed to be done in the beginning and to match the website theme and how we wanted it to show on our site..took a couple of weeks but we are happy so far with the end result...we will update review if we have a claim from a customer and how their experience is.. we switched from Route and very happy we did that..

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

supper easy to integrate and quick response from team! i recommend this app ! it has helped our business save money!

Store

Nazzar

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

It's been a good experience using them so far. We ran into a few tech issues but they were quick to respond and get everything working!

Using app

About 1 month

Total reviews

14

Average rating

4.9

5 / 5 Share

Dec. 6, 2022

Had a problem with a item they fixed it fast it would not allow me to fix so they took care of it Great support i definitely recommend this app

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

Amazing app. It does exactly what it needs to and customer support is always attentive and very responsive.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Great App! Just what we were looking for. Support is fast and easy to work with. Great Job! Would definitely recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Great app - very simple and does what it says. Extremely fast support response - nice work the developers have done here!

Using app

About 15 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

This is an excellent app, I highly recommend it. It immediately increased our AOV. They're support team was very helpful in setting it up as well as making the necessary customizations so that it would function to our liking. I am very happy with it.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

July 27, 2022

Extremely easy to get tech support through the chat feature. Do not forgot to create a backup of your Shopify Theme prior to install the coding.

Using app

7 months

Total reviews

6

Average rating

4.3

5 / 5 Share

July 19, 2022

This is a really great app! Very easy installation process and was helped tremendously by their support. Customers will be much happier knowing their products are insured.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

We enjoy this app. It provides customers with added protection for shipping without all of the other fees that other insurance providers have. Customer service is great!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2022

Extremely simple to use and set up. Exactly what we needed for our store. If you already use some type of shipping insurance somewhere else, this is the perfect solution for setting up your own fees your customers can pay for to insure their package.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2022

This App 100% replaced Route in like one day. Everyone, us & customers, are much happier. Response from support is usually like instant. This is the best app i think i have ever installed.

Using app

About 2 months

Total reviews

7

Average rating

2.3

5 / 5 Share

June 29, 2022

We used this app to help our amount of package claims and optimize our in/out cash flow. Their customer service is top notch and super quick.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

Awesome app, left Route because they collected money from us and we did not even file one claim. Now this app helps us collect money for shipping protection and Jeet and company helped us out tremendously, thanks!

Using app

5 days

Total reviews

6

Average rating

5.0