All reviews

Rating Breakdown

  • 5
    90% (121 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (7 ratings)
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5 / 5 Share

March 17, 2022

I've just installed Simply Insurance and the support was brilliant. They helped me see past a blunder I was making. I can't wait to start using it. I envision this being a VERY helpful app!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2022

I really love this app! It has helped me add additional trust & protection for my customers while earning extra revenue for my business which is a plus! Definitely install this app if you haven't already :)

Using app

19 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 10, 2022

So far, this product is the best solution we've found for offering shipping protection to our customers. Navidium has some placement issues that didn't work for our business and Route's service (both to our business and to our customers) has degraded over the past 6 months or so.

Using app

About 20 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

March 9, 2022

Really pleased with the app (functionality and back end) and the support team has been great. Really reactive and they managed to apply rules depending on the products which was what I needed but was not available through the app yet. I recommend.

Store

HEDON

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2022

So far it has been great, especially with how often FedEx wants to lose packages. Customer care is quick and helpful

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Great app for increasing order value and providing shipping protection for your shoppers. And the Simply Insurance support is top notch! They work quickly to help with customizations and anything else you need. We highly recommend this app for your Shopify store!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2022

We have just recently started using Simply Insurance as the rigmarole involved in other shipping insurance companies was a real pain. Plus, the other companies took a cut of all of the protection plans that were purchased. We chose this app so that we could keep everything in-house to see how it all went. Set up wasn't totally intuitive, but their customer service team was quick to get us sorted so we could go live. So far our customers are really jumping at the opportunity to purchase shipping protection, so this should provide us with another small income stream. Plus, even for the unlimited plan, the price is a bargain at just $100 a month!

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 17, 2022

Installed this app to help offset shipping claims. Works like a charm and the customer service is able to provide the customization that we needed. Would recommend.

Using app

About 5 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 13, 2022

Very good app, working perfectly, the support very quick and helpful. If you looking for this kind of app for your shop, this is it. Highly recommended.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

We had some issues when setting up the code part (due to our theme integration), so we contact support and they fixed it quickly. Immediate response and quick supprot.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

I have this app for a bit and the customer service is impeccable . Plus they always point out where you can get resources from. The app was easy to set up as well

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Excellent Application and great support. Essential for online shopping in todays e-commerce setting.

Using app

10 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 3, 2022

Very helpful app. Friendly service as well. Simply chat them if you need help and they can assist quickly.

Using app

About 2 years

Total reviews

9

Average rating

3.7

5 / 5 Share

Jan. 24, 2022

The APP was great to use and helped us earn a lot of extra money, the staff were very communicative and prompt in resolving issues

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

First time using the app. They took their time to answer questions and even install the app for me so that it would run smoothly. Thanks so much for the great customer service.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

This is a must have application. Through this app, we are offering in house insurance to all our customers. The integration is very simple and the support is available pretty much 24/7. Great job guys. Keep it up.

Using app

11 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 16, 2022

5 star shipping insurance app + service to match. This is exactly what I was looking for after spending thousands of dollars with Route. Two years; and less than five, small claims, I knew I was leaving so much money on the table. I thought about hiring a programmer, but this app has everything I wanted; and more. It's affordable and ready to install in one click. Talk about instant gratification. The team was super responsive to any changes / customizations I wanted to test. I went with their suggestions; and am happy to report 90% of our customers are opting in and our conversions are up. A win-win! This is one app that every store needs to install. It can add thousands of dollars to your bottom line. Do it. You will not be disappointed.

Using app

Over 1 year

Total reviews

18

Average rating

4.5

5 / 5 Share

Jan. 12, 2022

this app is so genius, many customer choose the insurance. customer service is very nice and helpful, thank you!

Using app

2 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 18, 2022

After a long search for a 'right' insurance app for our website, we found this app and LOVE it so far. The app is performing well and it's easy and clear to use and manage. Surprisingly, many of our customers add insurance to their orders already. Itt makes us earn extra money and help our customers feel more comfortable with their purchases. Customer service is also a top-notch - very responsive and helpful. Would highly recommend it!

Store

Luxe-T

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2022

So far so good. I had some help with installing the app to my website and it was installed very quickly. I am hoping this will help with customers claiming lost or stolen packages. I have not had a claim through yet, but I do feel this will help me significantly when it comes to these issues. A customer now has an option at checkout to choose to want to add shipping insurance or not which is very nice!

Using app

11 months

Total reviews

1

Average rating

5.0