All reviews

Rating Breakdown

  • 5
    93% (117 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (5 ratings)

Reviews with Text

  • 99% (125)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2022

Very good app, working perfectly, the support very quick and helpful. If you looking for this kind of app for your shop, this is it. Highly recommended.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

We had some issues when setting up the code part (due to our theme integration), so we contact support and they fixed it quickly. Immediate response and quick supprot.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

I have this app for a bit and the customer service is impeccable . Plus they always point out where you can get resources from. The app was easy to set up as well

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Excellent Application and great support. Essential for online shopping in todays e-commerce setting.

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 24, 2022

The APP was great to use and helped us earn a lot of extra money, the staff were very communicative and prompt in resolving issues

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

First time using the app. They took their time to answer questions and even install the app for me so that it would run smoothly. Thanks so much for the great customer service.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

This is a must have application. Through this app, we are offering in house insurance to all our customers. The integration is very simple and the support is available pretty much 24/7. Great job guys. Keep it up.

Using app

11 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 16, 2022

5 star shipping insurance app + service to match. This is exactly what I was looking for after spending thousands of dollars with Route. Two years; and less than five, small claims, I knew I was leaving so much money on the table. I thought about hiring a programmer, but this app has everything I wanted; and more. It's affordable and ready to install in one click. Talk about instant gratification. The team was super responsive to any changes / customizations I wanted to test. I went with their suggestions; and am happy to report 90% of our customers are opting in and our conversions are up. A win-win! This is one app that every store needs to install. It can add thousands of dollars to your bottom line. Do it. You will not be disappointed.

Using app

4 days

Total reviews

20

Average rating

4.6

5 / 5 Share

Jan. 12, 2022

this app is so genius, many customer choose the insurance. customer service is very nice and helpful, thank you!

Using app

2 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 18, 2022

After a long search for a 'right' insurance app for our website, we found this app and LOVE it so far. The app is performing well and it's easy and clear to use and manage. Surprisingly, many of our customers add insurance to their orders already. Itt makes us earn extra money and help our customers feel more comfortable with their purchases. Customer service is also a top-notch - very responsive and helpful. Would highly recommend it!

Store

Luxe-T

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Very easy to use and setup. The customer service team responded to our inquiries and fixed our errors very quickly.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Amazing! I cannot say enough good things about this app and the customer service is always at your finger tips! 2020 was an awful year for shipping issues and being able to take care of my customers issues in house is worth every penny of a monthly charge. The revenue no longer pads someone else pockets, but lets us keep our own customers happy in house and in a timely manner. The customer can make a quick claim, we then do our side of the investigating the issue with our close carrier reps and can get the issue resolved. It is so simple. will be a long time forever customer!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

This app is easy to use, quick customer service, perfect for our needs. I would definitely recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2021

This is an amazing app! We have used this app for couple months now, and it works very well. Online assistance is very helpful, they always reply me very quick. 100% recommended it!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

I've been using this app for a few months now. It was very easy to install and understand and I would definitely recommend it. :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

I just installed this app and it was pretty easy to do myself. I had some issues from my install and John Dee (via the app chat) was so so helpful and quick! He responded almost immediately and fixed the issue which was something I missed during install.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

The app is amazing. Support even better. Very happy i decided to use this app! 10/10 recommend for anyone looking to add an insurance up sell.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Wonderful customer service who help us to make sure that the app matches our expectations. It's easy to use and easy to integrate, this is a no brainer!

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

This app is everything that I've been looking for! There was no request too big or too small and Nitesh helped me with the set-up every step of the way. Would love to see more instruction regarding how to set up emails and suggestions of what to add to each email, as well as more information on the customer facing claims request form. Otherwise highly recommend!

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Great product and great customer service! We have tried every other insurance app out there and this one works well, has clear pricing, and the team is quick to assist with any issues.

Using app

About 1 month

Total reviews

4

Average rating

5.0