Simply Shipping Protection

Aug. 20, 2021

Nitesh has gone above and beyond to help get this setup smoothly, he's extremely responsive and helpful. I'd recommend them in a heart beat, and the app works great!

Aug. 20, 2021

This is the first time I've found an insurance app on Shopify that doesn't break my theme. The support is ultra responsive. I understand the renown of this app. Thank you so much for your help. Thank you for helping me stand out from my competitors.

Aug. 12, 2021

Wonderful customer service who help us to make sure that the app matches our expectations. It's easy to use and easy to integrate, this is a no brainer!

Aug. 10, 2021

This app is everything that I've been looking for! There was no request too big or too small and Nitesh helped me with the set-up every step of the way. Would love to see more instruction regarding how to set up emails and suggestions of what to add to each email, as well as more information on the customer facing claims request form. Otherwise highly recommend!

Aug. 9, 2021

Great product and great customer service! We have tried every other insurance app out there and this one works well, has clear pricing, and the team is quick to assist with any issues.

July 30, 2021

Incredible customer service and seamless installation provided by the support team. Prompt and eager to assist!

July 20, 2021

Seriously this app is A LIFESAFER! The customer support even installed it into my shop. I have already made almost $100 in shipping insurance in less than 30 days. Which is AMAZING for when we have customer packages that get lost we can issue a refund or tell them they did not opt into the insurance.

July 1, 2021

The app development team is really very enthusiastic. And the app design is very easy to use. Compared to route app, We choose to use simply insurance

Aug. 29, 2021

I haven't had much use with this app, however, the support team was amazing and got everything corrected and set up for me! Update: Still a pretty solid app and a nice way to earn extra money

May 28, 2021

App works great and helps generate additional revenue while giving our customers extra assurance during the shipping process. Customer service was great, even reaching out just to make sure we were happy with everything shortly after the install. Wish we would have found this sooner!

May 6, 2021

Very straightforward to install, even manually the step by step is easy to follow. Customer service great, I needed some additional coding for putting the checkbox on the pop up cart, within a day they had it ready for us and responded almost instantly.

May 15, 2021

Had some issues at first, but the team was quick to provide a solution. In the first few weeks the app generated $3,000 in additional revenue - 95% of which is pure profit. Adding this app to your store is one of the smartest things you can do.

April 21, 2021

I used this APP to add shipping insurance to our products and the process was so easy and customer service was fast and professional. It's taking a huge weight off our shoulders when it comes to shipping! I would highly recommend this APP.

April 13, 2021

We’ve been using this app for about a week now. It’s working great so far! The install was easy. I appreciated that they were fast to reply to my questions and quick to accomplished tasks.

March 25, 2021

This app has provided us with everything we were looking for to be able to self-insure our customers. Plus, the customer support has been outstanding. They are available for communicating, resolving issues, they helped us to implement the coding and they also created customization for our specific needs. We are very pleased and highly recommend.

March 22, 2021

Great app that helps me increase order value and give my customers piece of mind. The customer support with this app has been great. They installed the app for us and worked with us when there were things we needed to change.

March 20, 2021

Great and useful app that helps me increase order value and give my customers piece of mind. The customer support with this app is even better. They installed to app onto my theme and worked with me back and forth when there was issues with my theme. Thank you to Nikesh and the entire team.

March 8, 2021

Update: It took a little while to iron out some issues, but with installation done, it is working as expected and working well. The new feature of allowing a percent of the total to be applied as the insurance fee is a much appreciated update. Good job! --This app looks like it will be beneficial but so far getting help with some installation issues, changing some text within the app, etc. has been very frustrating. I have tried the Chat function (advertises always there, which means 2 hours if any response at all) and email which has taken 24 hors for response, but they have yet to fix the installation problem after two days of waiting. If I get help eventually and the issues are fixed, I will update the review.

March 5, 2021

Tried installing on my own but was not working. I messaged team for help and they replied instantly and was able to get access to my store and get it up and running!

March 5, 2021

Haven't had the best experience with 'Route' shipping protection and was looking for an app where we can still offer package protection and keep the money so that we actually make a profit, rather than 'Route' making a profit off of our customers. Wasn't quite working how we wanted to at first, but I contacted their support chat and 'John' was a huge help, he was very responsive and did some changes to get it working just right. Now works just how it did with 'Route' but we get the protection money and have full control over the process! W00t for making some profits!