Lucent ‑ OTP Login & Notify
Mobile/WhatsApp/Email OTP Login
Rating
4.6
feedback
73
chart
#1,912
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
29%
-
Less than a year
56%
-
More than a year
11%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the app's functionality and the excellent customer support provided by the team at Lucent. Users highlighted the ease of integration, the effectiveness of the OTP login feature, and the quick resolution of any issues encountered. The support team, especially individuals like Varun and Jeet, were commended for their responsiveness and helpfulness in guiding users through setup and customization. However, there were a few negative reviews mentioning issues with support responsiveness and pricing concerns for certain regions like India and Portugal.
Highlights
Review RSS Feed
All reviews
Dec. 18, 2025
Great App and the team at Lucent have been extremely helpful with their ongoing support. Highly recommended!
Dec. 11, 2025
Working well... and customer support was great they help us in integration and also when we face any issue, they resolve quickly. Thank you
Nov. 14, 2025
Amazing app to get otp login options with mobile number text and whatsapp. Also to login via email by using otp. Great support by the team and quick resolution for any issue. Thanks.
Oct. 23, 2025
Great app for adding SMS and WhatsApp OTP based logon to the store. Works exactly as desired. Loved the flexibility they provide. Was able to configure my own sender id. Was also able to create a login popup. Support is mostly over emails and so takes a few hours to respond but they do respond and resolve issues, if any.
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