Lucent ‑ OTP Login & Notify
Mobile/WhatsApp/Email OTP Login
Rating
4.6
feedback
73
chart
#2,124
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
29%
-
Less than a year
55%
-
More than a year
11%
Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the ease of use, effectiveness in implementing OTP login, and the helpful customer support provided by the team. Users appreciate the app's ability to offer OTP login options through SMS, email, and WhatsApp, making it convenient for customers. The support team, especially individuals like Varun and Jeet, are praised for their quick responses, assistance in setup, and resolving any issues promptly. However, there are some negative reviews mentioning issues with support responsiveness, high charges, lack of visibility on OTP transactions, and difficulties in canceling subscriptions.
Highlights
Review RSS Feed
All reviews
Dec. 11, 2025
Working well... and customer support was great they help us in integration and also when we face any issue, they resolve quickly. Thank you
Nov. 14, 2025
Amazing app to get otp login options with mobile number text and whatsapp. Also to login via email by using otp. Great support by the team and quick resolution for any issue. Thanks.
Oct. 23, 2025
Great app for adding SMS and WhatsApp OTP based logon to the store. Works exactly as desired. Loved the flexibility they provide. Was able to configure my own sender id. Was also able to create a login popup. Support is mostly over emails and so takes a few hours to respond but they do respond and resolve issues, if any.
Oct. 3, 2025
Thanks Varun for taking us through the demo and explaining the process clearly.
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