Lucent ‑ OTP Login & Notify for Shopify

Lucent ‑ OTP Login & Notify

Enhance security with OTP login for authorized access

Rating

4.5

feedback

75

Reviews

chart

#1,806

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    27%
  • Less than a year
    57%
  • More than a year
    12%

Reviews Summary

The Lucent ‑ OTP Login & Notify app has received overwhelmingly positive reviews from users. Customers appreciate the app's functionality in providing OTP login options via mobile number, text, and WhatsApp, as well as login via email using OTP. The support team at Lucent has been praised for their quick responses, helpful assistance, and efficient issue resolution. Users also value the app's ease of integration and customization options. However, there are a few negative reviews highlighting issues with customer support responsiveness, high charges for installation and OTP messages, lack of visibility on OTP transactions, and difficulties in canceling subscriptions.

Highlights

Positive reviews highlight the app's functionality in providing OTP login options via mobile number, text, and WhatsApp, as well as login via email using OTP. Users appreciate the ease of integration and customization options, along with the efficient issue resolution by the support team.
Negative reviews mention issues with customer support responsiveness, high charges for installation and OTP messages, lack of visibility on OTP transactions, and difficulties in canceling subscriptions.

Rating Breakdown

  • 5
    85% (64 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (8 ratings)

Reviews with Text

  • 96% (72)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

Great App and the team at Lucent have been extremely helpful with their ongoing support. Highly recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Working well... and customer support was great they help us in integration and also when we face any issue, they resolve quickly. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Good App . Support team are active and supportive

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Amazing app to get otp login options with mobile number text and whatsapp. Also to login via email by using otp. Great support by the team and quick resolution for any issue. Thanks.

Store

HOB

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 23, 2025

Great app for adding SMS and WhatsApp OTP based logon to the store. Works exactly as desired. Loved the flexibility they provide. Was able to configure my own sender id. Was also able to create a login popup. Support is mostly over emails and so takes a few hours to respond but they do respond and resolve issues, if any.

Using app

About 1 year

Total reviews

6

Average rating

5.0

All reviews

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