Lucent ‑ OTP Login & Notify

Hi Chaka Clothing Dept., Our goal is to ensure all our users receive the best service possible. We promptly addressed and resolved your issues as soon as you raised a ticket with us, and we're glad you were satisfied with our service at that time (screenshots attached for reference). We're a bit confused by your feedback, given that your issues were resolved promptly and you expressed satisfaction with our service. Despite our regular follow-ups to see if you had any other concerns, we did not receive a response. Please know that we are still here to help you with any further assistance you may need. Thank you for your understanding. Best regards, Lucent Innovation Team Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/ERsU657aAAhJs6J8eK2P9t4BwMoVmfiaTcp2RvlQJG59vQ?e=G7eBpf Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/Ee1_RVnIn7ZLpaPM_OFYj9IBOMBSuSHqM2p58loDn8BW1A?e=YMLftn