Lucent ‑ OTP Login & Notify for Shopify

Lucent ‑ OTP Login & Notify

Enhance security with OTP login for authorized access
Rating
4.6
Feedback
79
Reviews
Chart
#2,273
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Lucent OTP Login & Notify app has received overwhelmingly positive reviews from users. Customers praise the app for its efficiency, reliability, and seamless integration, making the authentication process smooth and user-friendly. The customer service provided by the Lucent team, particularly by individuals like Varun, has been highlighted as exceptional, with quick responses, helpful guidance, and dedicated support for customizations. Users appreciate the team's willingness to go the extra mile to ensure a hassle-free integration experience. However, there are a few negative reviews mentioning issues with customer support responsiveness, high charges for app installation and OTP messages, lack of customization options, and difficulties in canceling subscriptions.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 0%
Less than a month 29%
Less than a year 54%
More than a year 11%
All reviews
5 / 5 Share
June 19, 2026

The best and fastest and most friendly customer service ever. Plus the app looks really pretty

Store Using app Total reviews Average rating
Eloura-Beauty 6 months 1 5.0
5 / 5 Share
May 26, 2026

We’ve had a great experience using Lucent OTP Login & Notify. The app works well and has been reliable for what we need. Their team has also been very helpful anytime we’ve needed customizations or had questions. They’ve been responsive, easy to work with, and willing to help us get things set up the way we needed. Overall, it’s a great app with great support, and we really haven’t had any issues. Highly recommend.

Store Using app Total reviews Average rating
Off Grid Stores 7 months 8 4.5
5 / 5 Share
May 22, 2026

We received excellent and dedicated support from Varun and the Lucent team. They were highly responsive in implementing our customisation requirements and provided valuable guidance on the integration of our preferred SMS OTP provider promptly. The team assisted us to configure the register/login modals and profile/account pages to align precisely with our desired UI/UX. Overall, we are very satisfied with the quality of support delivered. Much appreciated.

Store Using app Total reviews Average rating
Fullerton Health Marketplace About 2 months 1 5.0
5 / 5 Share
April 2, 2026

I had a great experience working with the Lucent OTP application. The platform is efficient, reliable, and integrates seamlessly, making the overall authentication process smooth and user-friendly. A special mention goes to Mr. Varun, who has been extremely supportive throughout the entire integration process. He assisted me in every way possible, ensuring that all challenges were addressed promptly and effectively. His responsiveness, technical expertise, and willingness to go the extra mile made the implementation truly hassle-free. Thanks to his continuous support, we were able to complete the integration smoothly without any major issues. Overall, I highly recommend the Lucent OTP solution for anyone looking for a dependable OTP system backed by excellent support.

Store Using app Total reviews Average rating
GIORDANO FRAGRANCES 2 days 2 5.0
5 / 5 Share
Dec. 18, 2025

Great App and the team at Lucent have been extremely helpful with their ongoing support. Highly recommended!

Store Using app Total reviews Average rating
Central Cleaning Supplies 5 months 1 5.0

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