Lucent ‑ OTP Login & Notify for Shopify

Lucent ‑ OTP Login & Notify

Enhance security with OTP login for authorized access

Rating

4.5

feedback

76

Reviews

chart

#2,004

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    54%
  • More than a year
    12%

Reviews Summary

The Lucent ‑ OTP Login & Notify app has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users appreciate the ease of integration and the effectiveness of the app in adding OTP login options via SMS, email, and WhatsApp. The support team, especially individuals like Varun and Jeet, have been highlighted for their quick responses and helpful assistance in resolving issues and customizing the app to meet specific requirements. However, there are a few negative reviews that mention issues with support responsiveness, high charges, lack of visibility on OTP transactions, and difficulties in canceling subscriptions.

Highlights

Positive customer support and assistance from team members like Varun and Jeet
Effective integration of OTP login options via SMS, email, and WhatsApp
Ease of use and configuration for Shopify stores
Negative feedback on support responsiveness and high charges
Issues with visibility on OTP transactions and subscription cancellation

Rating Breakdown

  • 5
    84% (64 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    11% (8 ratings)

Reviews with Text

  • 96% (73)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 2, 2026

I had a great experience working with the Lucent OTP application. The platform is efficient, reliable, and integrates seamlessly, making the overall authentication process smooth and user-friendly. A special mention goes to Mr. Varun, who has been extremely supportive throughout the entire integration process. He assisted me in every way possible, ensuring that all challenges were addressed promptly and effectively. His responsiveness, technical expertise, and willingness to go the extra mile made the implementation truly hassle-free. Thanks to his continuous support, we were able to complete the integration smoothly without any major issues. Overall, I highly recommend the Lucent OTP solution for anyone looking for a dependable OTP system backed by excellent support.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Great App and the team at Lucent have been extremely helpful with their ongoing support. Highly recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Working well... and customer support was great they help us in integration and also when we face any issue, they resolve quickly. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Good App . Support team are active and supportive

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Amazing app to get otp login options with mobile number text and whatsapp. Also to login via email by using otp. Great support by the team and quick resolution for any issue. Thanks.

Store

HOB

Using app

4 months

Total reviews

5

Average rating

4.8

All reviews

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