Single ‑ Video & Music
Single - Music, Video, & Memberships for Shopify
Rating
4.5
feedback
86
chart
#3,519
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the Single Music Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the quick responses, attentiveness, and willingness of the support staff to go above and beyond to assist with setup and troubleshooting. The app is praised for its ease of use, seamless integration with Shopify, and features like digital reporting, NFT capabilities, and live stream support. Customers also commend the team for their dedication, responsiveness, and continuous improvement of the app's functionality. However, there are a few negative reviews mentioning issues with pricing transparency, technical difficulties, and lack of response from customer service in some cases.
Highlights
Rating Breakdown
All reviews
Nov. 12, 2024
This app is an absolute game-changer for fan engagement through Shopify. As a music manager with over 10 years in the industry, I've seen a lot of tools come and go, but nothing compares to this for integrating fans into the full experience. From live streams and selling merch to creative ways to interact with fans, it covers everything I could hope for. The features are seamless, well-thought-out, and honestly just make my job easier. It’s genuinely a lifesaver for anyone looking to build a connected, loyal fanbase. So grateful it exists!
Nov. 12, 2024
THE BEST EXPERIENCE I'VE EVER HAD WITH A COMPANY IN MY PAST 20 YEARS AS AN INDEPENDENT ARTIST!!! Superior customer service & Grade A technology!!! - The Neighborhood Diamond
Nov. 8, 2024
I have worked on three projects with Singles so far, and I am extremely satisfied with their customer service. Despite the numerous inquiries and requests I’ve made, their responses have always been quick and accurate. I really appreciate how reliable and attentive they are!
Nov. 5, 2024
Super easy to integrate & use. Took less brainpower from me than honestly any other app on shopify as long as you know your UPC!
Oct. 24, 2024
The back-and-forth customer service was sooooo on point and so unexpectedly swift. I needed a LOT of support to get a new digital album set up and I don't think I ever had to wait more than 20 min. between emails for the next step in the process. Single Music? Yes, please.
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