Single ‑ Video & Music
Single - Music, Video, & Memberships for Shopify
Rating
4.5
feedback
88
chart
#2,878
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
2%
-
Less than a month
6%
-
Less than a year
45%
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More than a year
43%
Reviews Summary
The Single app has received overwhelmingly positive reviews from users, highlighting its excellent customer support, user-friendly interface, and helpful features such as reporting, digital downloads, and NFT capabilities. Users appreciate the quick responses from the team, especially individuals like Joe, Sam, Elijah, and Christy, who have been instrumental in resolving issues and providing guidance. The app's ability to streamline processes for musicians, creators, and artists has been praised, with many users mentioning successful collaborations and projects facilitated by Single. However, there are a few negative reviews that mention issues with pricing transparency, lack of response from customer service, and technical difficulties with certain themes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 12, 2024
The Single App was everything we needed to launch our live stream experience. Elijah and Tommy were incredibly attentive and responsive throughout the whole process, answering all questions and needs as they arose. The integration with Shopify made the setup/backend simple with no red tape or underlying costs, while allowing us to utilize our current e-commerce platform to sell tickets for our artist's stream. We are already planning our next stream, with our 'Go To', Single!
June 11, 2024
not free, very complex, stupid platform ran by stupid people
Thank you for your review. We're sorry to hear you had a bad experience getting started. Our team does not have any communication from you and it looks like you only tried the app for a few minutes. We would have been glad to assist you and help get you started. Please let us know if our team can answer any questions or assist you in getting set up. Thank you.
May 29, 2024
Great app, first and foremost. Helps with reporting, getting content directly to the fans, offering a subscription platform for bands without the need for Patreon (direct to consumer) and more. Really can't speak more highly about it. Also, the team running the show (esp. Joe & Sam) are absolute legends and deserve raises for the hard work and overtime they put into my projects for bands such as Oceano, Of Virtue, Hatriot and more!
May 28, 2024
I am thrilled with the Single app, especially the customer support, which is important. The app is excellent, but as with every solution, some small things could be improved. But the Single-team are fast to reply. Not only fast, they fix things and help you out when it is needed. They listen to suggestions and actually do something about it. The Single app has been working very well for me since the release of my video rental platform. I recommend them highly!
May 23, 2024
If you're looking for a well-designed interface, smart features and killer customer support for your Shopify-powered fan club, look no further! Looking forward to working on more projects with the Single team!
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