Rating

4.4

feedback

86

Reviews

chart

#4,485

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    21%
  • Less than a year
    51%
  • More than a year
    20%

Reviews Summary

The Single Music app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the team. Users appreciate the seamless integration with Shopify, making tasks such as live streaming, selling merch, and interacting with fans much easier. The app's features are well-thought-out and reliable, with quick and accurate responses from the customer service team. Users also praise the app for its ability to help build a loyal fanbase and streamline processes for music management and sales. However, there are a few users who have faced challenges with the app, such as issues with syncing orders and downloads not being sent. Some users also mentioned complexities in pricing and the need for updates to enhance the app's functionality.

Highlights

Exceptional customer service and support
Seamless integration with Shopify
Reliable and well-thought-out features
Challenges with syncing orders and downloads
Complexities in pricing and need for updates

Rating Breakdown

  • 5
    85% (73 ratings)
  • 4
    5% (4 ratings)
  • 3
    3% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 12, 2024

This app is an absolute game-changer for fan engagement through Shopify. As a music manager with over 10 years in the industry, I've seen a lot of tools come and go, but nothing compares to this for integrating fans into the full experience. From live streams and selling merch to creative ways to interact with fans, it covers everything I could hope for. The features are seamless, well-thought-out, and honestly just make my job easier. It’s genuinely a lifesaver for anyone looking to build a connected, loyal fanbase. So grateful it exists!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

THE BEST EXPERIENCE I'VE EVER HAD WITH A COMPANY IN MY PAST 20 YEARS AS AN INDEPENDENT ARTIST!!! Superior customer service & Grade A technology!!! - The Neighborhood Diamond

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

I have worked on three projects with Singles so far, and I am extremely satisfied with their customer service. Despite the numerous inquiries and requests I’ve made, their responses have always been quick and accurate. I really appreciate how reliable and attentive they are!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Super easy to integrate & use. Took less brainpower from me than honestly any other app on shopify as long as you know your UPC!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

The back-and-forth customer service was sooooo on point and so unexpectedly swift. I needed a LOT of support to get a new digital album set up and I don't think I ever had to wait more than 20 min. between emails for the next step in the process. Single Music? Yes, please.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

All reviews

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