Single: musicians & creators
All reviews
Being able to seamlessly report our physical sales to Soundscan and have incredible customer service means everything!! We love working with Single Music!
THE BEST EXPERIENCE I'VE EVER HAD WITH A COMPANY IN MY PAST 20 YEARS AS AN INDEPENDENT ARTIST!!! Superior customer service & Grade A technology!!! - The Neighborhood Diamond
The back-and-forth customer service was sooooo on point and so unexpectedly swift. I needed a LOT of support to get a new digital album set up and I don't think I ever had to wait more than 20 min. between emails for the next step in the process. Single Music? Yes, please.
I am thrilled with the Single app, especially the customer support, which is important. The app is excellent, but as with every solution, some small things could be improved. But the Single-team are fast to reply. Not only fast, they fix things and help you out when it is needed. They listen to suggestions and actually do something about it. The Single app has been working very well for me since the release of my video rental platform. I recommend them highly!
If you're looking for a well-designed interface, smart features and killer customer support for your Shopify-powered fan club, look no further! Looking forward to working on more projects with the Single team!
Single had all the resources I needed to launch my online video streaming platform and when I had issues with my theme's compatibility, they were always able to get back to me right away and fix the issue quickly. Even hopping on video calls to help me. All while I was still on the free tier!
I Love Single.... Joe Pillatsch is the best. He assisted me with getting my music placed in my store... I wish I could send him a bonus. The support and patience is outstanding when you are working with clients that do not know their way around technical issues... I cannot thank you enough Joe.... I send you Love, Light, Peace and Happiness always on your journey....
Amazing customer service/support! I've now used Single on over 20 Shopify stores and have had nothing but good experiences while using their digital reporting, physical reporting and fan club features! 10/10!
Single app has been a great partner for Cactus Jack / Travis Scott for many years. Their seamless Shopify integration works great, and custom admin interface is super intuitive. We really value their ability to navigate the music reporting landscape, and their team is always available to help. Highly recommend for any musician or creator.
easy to use for Physical reporting, super fast responses and great customer service all around!
Single straight up came through to deploy my first NFT collection! They did something that had neva been done before for me to get my collection to my fans on Shopify. They communicate well and have great energy!
This app is wonderful. It helped us scale our memberships and easily coordinate them with both our digital and physical products. And customer service was extraordinarily attentive (even on weekends). Highly recommend this app.
Single App is easy to use and provides timely reporting to both the user (us) and reporting agencies. More importantly, their customer service is always very responsive and helpful!
Single has been able to help us grow the company in the original vision in which it was created. We are developing music as well as film production, and the ability to host, maximize, and control all our content through the Single application has been an incredible benefit to our company and the music studio. Being able to utilize the NFTs and tokengate features has sent our creativity through the roof with anticipation of future projects to come and how we can connect and create a unique experience for every project.
The staff at Single were extremely helpful in making sure we had everything set up correctly for our recent album release. They went above and beyond, even when our request were last minute and complicated. The app itself was extremely easy to setup and navigate, which made it effortless to ensure all of our sales were reported correctly. We will definitely be using Single for future releases and initiatives.
Single Music is outstanding and I am so thoroughly happy to be using them in our store. These guys know their stuff I cannot more strongly recommend them.
Updating my review. I learned that I had an issue with my router which was blocking their key domains and appeared to be an outage. I appreciate Single's responsiveness over on their Discord and via email. ____ Worked great and was easy to setup. However, the App is not loading now, and their Discord support group is unresponsive. Hope they get the issues resolved.
Thank you for your kind words about the app! So sorry we weren't able to connect over discord. The best place to get in touch with our support team is [email protected]. We'd love to touch base there and resolve any issues you may be having. Thanks!
Couldn't be happier with our experience with this app. Completely transformed our direct to fan initiatives. Customer support is unparalleled. Can't wait to see what new features come out!
Absolutely love the app and the people at Single Music. They have amazing customer service. They’ve helped me hit several Billboard charts!
I've been using Single for their NFT feature for a few months now and I couldn't be happier. The team is amazing, very helpful and sharp! Having the ability to offer NFTs for sale on my Shopify store has been game changing. Their dashboard is easy to use and looks great! The best part about it is Single is constantly working towards making their app even better! I find that extremely valuable when investing time and energy into a Shopify App I plan to make a big part of my model. Whether you want to sell music downloads, video, host live streams or pivot into web3, Single is a great app to use for all the above. Thank you, Single!
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