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The Sirge Team, specifically Nolan, have been a huge help in getting us set up and understanding the best way to utilize the power of Sirge! We're looking forward to trying new ad campaigns now that we're starting to get the hang of the best way to use Sirge.
We're thrilled to hear we have been a huge help in getting you set up and understanding the platform. We're excited to see what you'll achieve with your new ad campaigns!
Nolan was amazing in helping us get set up. Now finally we can see the correct data from all of our ads after setting up UTM tracking!
It's awesome to hear that we rocked it in helping you get set up. And yay for finally getting that correct data with UTM tracking! 🎉 Can't wait to see your ads soar with the right insights!
Love this app as it is a great alternative to triple whale and other tracking platforms. Great customer service as well!
We're absolutely delighted to hear that you're loving our app as an alternative to other tracking platforms! Thank you for your kind words about our customer service - we strive to provide the best support possible.
I would highly recommend using Sirge for attribution as the customer service from Nolan was top notch. He helped me setup up UTM tracking to my ads and helped me connect my ads as I had issues with them.
Thank you very much for your recommendation! Your recommendation means a lot to us, and we're here to support you every step of the way.
Well designed website, easy integration and very helpful customer service (helped me to check everything is OK before lauching ads). Thanks
It's always a pleasure to help out. We're here to assist you at every step and make sure you have a great time on the platform!
Thx a lot to Nolan and the whole Sirge team for helping me through the data journey. We will scale together for sure!
Thank you for your feedback! We're delighted to be part of your data journey and look forward to scaling together with you.
If i can put 0 stars i would. This is Absolutely the WORST app I have ever seen, and I am not talking about not tracking properly which it was completely off, I am talking about ERASING ALL THE ADS YOU HAVE PUT HARD EARNED MONEY IN AND ALL DATA GATHERED AND REPLACING THEM WITH BRAND NEW ONES. I was patient for a week with this mess for them to tell me they could not reverse it. On top of that they started publishing campaigns I did not plan on publishing and were on draft. An absolute mess, I don't even know how it's legal to mess up your ads and structure that much. BE CAREFUL with your data!!!
We're genuinely sorry to hear about the frustrating experience you had with our app. It's truly disheartening to learn about the loss of your ads and data – that's not at all the experience we want our users to have. Rest assured, we've taken immediate action to address this issue and prevent it from happening to anyone else. We understand the frustration and inconvenience this has caused you. We also want to mention that we tried reaching out to you to make things right, but unfortunately, we didn't hear back from you. If there's anything we can do to help or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is incredibly important to us, and we're here to support you however we can. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our app.
Elite customer service (Nolan/Jake) helped me get set up after getting a touch stuck early on (my fault). Excited to work with the team moving forward.
Happy to help you get set up and start using Sirge! Getting past any early hurdles is all part of the journey, and we're excited to work with you moving forward.
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