Your E‑Comm Sidekick
Sirge - Facebook & TikTok Ad Tracking
Rating
4.6
feedback
43
chart
#885
All reviews
Rating Breakdown
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Oct. 18, 2024
Nolan Donnelly was very helpful and professional. He gave me different things to do for my store. Sirge is the best app to track your ads
Oct. 3, 2024
The tracking information and data I needed to make informative ad decisions are now a breeze with the Sirge App. I get up-to-date data reflecting customers of my store as well as conversion rates to make better use of my ad spend and target more qualified buyers.
Sept. 29, 2024
I am trying to create an account, website seems to not respond. please help...
Thank you for your feedback. We're sorry to hear that you experienced an issue while trying to create your account. We are actively investigating the problem and working on a fix right now. In the meantime, we’ve reached out to you directly to offer assistance and ensure you can get started smoothly. Please don’t hesitate to reply if you need any further support—we're here to help!
Sept. 11, 2024
Love this so far. Really easy and quick set up and are already getting results on ads to turn on or turn off. Nolan was great at helping setting us up. This is not an app where the developers don't care, 5 stars!
Aug. 26, 2024
Great platform to get insights on daily metrics. Love the free audit they did and would recommend to any e-com business looking to leverage AI into their workflow.
Aug. 23, 2024
This app has been a game-changer for our marketing team. It’s incredibly easy to connect with our advertising platforms, especially Facebook, and offers detailed insights that we can't get anywhere else. The data provided is comprehensive, giving us a deeper understanding of our ad performance and audience behavior. The app also makes creating audiences and tracking sales straightforward, helping us optimize our ads effectively. We highly recommend adding this to your store if you're looking to gain more in-depth data and maximize your ad campaigns. Also, a big shout-out to Nolan, who was very friendly and helpful during our introduction call!
Aug. 14, 2024
Feeling lost in a sea of sales data? Want to unlock actionable insights and optimize your Shopify store's performance? Sirge AI might be the missing piece you've been searching for. Here's why I've come to rely on it
Aug. 9, 2024
Great application, with easy to use futures. Their analytics exactly points what's need to be worked on with suggestions. After we installed we could get insights from the charts easily, and also we could able to call and talk on the analytics and what we could work on our marketing campaign. Staff are very knowledgeable and helpful
July 21, 2024
Just poor support ,"il look into it" and then no replies We are still trying to remove "Additional details" after we removed the app and still no reply from dev We need the data removed or we will have to have Shopify step in
We sincerely apologize for the inconvenience and frustration you’ve experienced with our support and the issues surrounding the "Additional details" after uninstalling the app. It looks like there was a miscommunication on our end, and I’m sorry that you’ve had to wait. We understand your concern and have been actively working to resolve this. We have the engineering team working on this and escalated your issue to high priority. We are committed to resolving this as quickly as possible. I have reached out to you through multiple channels to ensure we connect and find a resolution as soon as possible. Given the time difference with Australia, there might be a slight delay in our communication, but please know that we are extending our hours of communication and are dedicated to addressing your concerns promptly. Your satisfaction is our priority, and we are committed to resolving this matter to your satisfaction. Please let us know if there’s anything else we can assist with in the meantime.
July 10, 2024
Sirge is a game-changer for ad campaigns! Nolan, their specialist, provided in-depth guidance and even reviewed my store. Sirge integrates seamlessly with Shopify and delivers valuable data fast. It's better than our previous tool, Hyros, and boosts sales significantly. Highly recommend! App is designed by Chase Chappell
Thank you for the amazing feedback! We're thrilled to hear that Sirge has been a game-changer for your ad campaigns and that Nolan's guidance was helpful. It's great to know our integration with Shopify and fast data delivery are making a difference for you. We appreciate the recommendation and are glad to hear Sirge is boosting your sales!
July 9, 2024
An empty app all it does that will direct you to another so called ai's to get their affiliate share. I'm saying so called because they're not ai's because they're only provide pre-made templates
Thank you for your feedback. We understand your concerns about the app and its recommendations. Our AI takes time to provide more specific advice tailored to your business, especially regarding your ads and store. We strive to help you scale your ads, and we know this process isn’t perfect for everyone. We appreciate your patience and would love for you to try our app again after we’ve made some updates. Thank you again for your feedback. And we hope to serve you better in the future.
June 21, 2024
I spoke with Nolan and he gave me so much information that I didn't know I needed! He walked me through multiple platforms, how to set up my ad campaigns, and even checked the store I built. He gave amazingly detailed information that I needed to hear, but never knew to look for it. I didn't know what I'd get out of the call initially, but couldn't be happier I scheduled a call! Very excited to launch my ad campaigns using Sirge as a business tool.
Thank you for sharing your experience! We're thrilled Nolan could provide the guidance you needed. It's great to hear you're excited to launch your ad campaigns with Sirge. Best of luck with your business, and we're here if you need anything else!
May 31, 2024
From the installation to connecting all your accounts, the setup is a breeze. Analytics starts providing insightful data and improvement solution within the first few hours. We were using Hyros but Sirge does even more and better and is fully integrated with our shopify store. ;) Highly recommend this app.
We're delighted to hear that the setup was smooth and that Sirge quickly provided valuable insights. It's fantastic to know that Sirge is exceeding your expectations compared to Hyros and working seamlessly with your Shopify store. We appreciate the recommendation!
May 22, 2024
We recently installed Sirge and booked a demo call with Nolan. He was accommodating and explained everything clearly. We can't believe we didn't know about this app sooner it would have been great to install it earlier! We are excited to start using Sirge and look forward to scaling up our business with its powerful tools and insights. Thank you, Sirge team, for your exceptional support!
We're excited for you to start using Sirge and leverage its powerful tools and insights to scale up your business. Thank you for your kind words and for choosing Sirge!
May 20, 2024
I've looked around the Sirge app and I'm confident that it'll be a great help in pointing me in the right direction when looking for the next thing to work on. I had a call with Nolan and he's offered to help me when setting up the app. So far, so good!
That's great news! It sounds like Sirge is going to be really helpful for guiding your next steps. Nolan's support during setup is a big plus. If you need anything else as you get things going, just let us know. Here's to your continued success with Sirge!
May 10, 2024
I'm just getting started and I am so happy I found Sirge! Big thank you to Nolan for all his support!
That's wonderful to hear! Welcome aboard, and we're glad Nolan could provide you with the support you needed to get started. Here's to your success with Sirge!
May 9, 2024
Great platform and super helpful team! Been looking for something like this all my life! Thanks, Sirge!
We're thrilled you're loving Sirge and finding our team helpful. Here's to making your business even more successful with us!
May 1, 2024
This app is just the thing my business needs: a single source to track ad performance and tips to help me grow my business. Nolan guided me through the setup and helped me get going - would definitely recommend
I'm so glad to hear Sirge is meeting your business needs! It's fantastic that Nolan provided helpful guidance during setup. Thanks for recommending us—we're here to support your business growth every step of the way!
April 23, 2024
Great app, easy to connect with our advertising platforms. Great detailed insights on our data. Easy feature for creating audiences and easy way tracking properly sales. We definitely recommend have this on your store for a more comprehensive understanding of your data. It also helps you optimize your ads properly. Btw Nolan was very friendly on the introduction call.
We're glad to hear that connecting to your advertising platforms was a breeze and that you're finding the data insights helpful. The audience creation and sales tracking features were designed to be easy and effective. It's great to know they're working well for you. We appreciate the recommendation and are happy to hear Nolan made a positive impression during the intro call!