Your E‑Comm Sidekick
Sirge - Facebook & TikTok Ad Tracking
Rating
4.5
feedback
36
chart
#1,194
All reviews
Rating Breakdown
Review RSS Feed
March 25, 2024
I've been using the app for a few weeks now and I've got to say that I've been blown away by how easy it makes gathering accurate data look! I now have the confidence to spend freely on my ad platforms and it feels like that there's a company behind me who want me to succeed. The ai features are a game changer too! ;)
That's awesome to hear! We're thrilled Sirge is making data gathering easier for you and boosting your confidence in ad spending. Our team is here to support you every step of the way.
Feb. 19, 2024
Lovely team and platform and great to see some decent insights. Great customer service aswell
Thank you! We're thrilled you're enjoying our platform and finding value in our insights. Your positive feedback truly brightens our day. If you ever need anything, we're here to help!
Feb. 19, 2024
Nolan was a huge help in getting us set up and he also provided some recommendations to unlock the power of Sirge. The best part of Sirge compared to other platforms is its beginner-friendly dashboard making it easy to analyze the data and make decisions.
Thanks for sharing your experience! We're delighted Nolan could assist you in getting set up and provide valuable tips for making the most of Sirge. If you ever need further assistance or have questions, don't hesitate to reach out. We're here to support you every step of the way!
Feb. 19, 2024
Shoutout to Nolan for helping me get setup. Excited to have accurate numbers to track my progress.
Excited to see you tracking your progress with accuracy. If you need anything along the way, we've got your back!
Feb. 2, 2024
I strongly suggest using Sirge for attribution, given the outstanding customer service provided by Nolan. His assistance was truly remarkable, guiding me through the setup of UTM tracking for my ads and giving me a full walkthrough of the app. Since the iOS changes this is a must have!
We appreciate your recognition, especially in light of the recent iOS changes. We're here to support you every step of the way, so don't hesitate to reach out if you need anything else! 🌟
Feb. 2, 2024
The Sirge Team, specifically Nolan, have been a huge help in getting us set up and understanding the best way to utilize the power of Sirge! We're looking forward to trying new ad campaigns now that we're starting to get the hang of the best way to use Sirge.
We're thrilled to hear we have been a huge help in getting you set up and understanding the platform. We're excited to see what you'll achieve with your new ad campaigns!
Jan. 31, 2024
Nolan was awesome, he guided me through the setup. I really like the link tracking feature in this app, and I am quite happy that the app is not complicated at all—super simple and easy to understand. I'm loving it so far!
Thank you for your awesome feedback! We're thrilled to hear you're enjoying the link tracking feature and finding the app simple and easy to understand. We're delighted to have you on board and look forward to continuing to support you on your journey with Sirge!
Jan. 24, 2024
Fast and accurate support!! they hop in a call instantly and fix all your issue, tracking now are real and accurate and I can live in a peace of mind with sirge!! Definitely I'll recommend to every one ⭐️⭐️⭐️⭐️⭐️
We're thrilled to hear you found our support fast and accurate. It's awesome knowing your tracking is spot-on now, giving you peace of mind. Thanks for the recommendation - we're here whenever you need us! 🚀
Jan. 15, 2024
Nolan was amazing in helping us get set up. Now finally we can see the correct data from all of our ads after setting up UTM tracking!
It's awesome to hear that we rocked it in helping you get set up. And yay for finally getting that correct data with UTM tracking! 🎉 Can't wait to see your ads soar with the right insights!
Dec. 5, 2023
Love this app as it is a great alternative to triple whale and other tracking platforms. Great customer service as well!
We're absolutely delighted to hear that you're loving our app as an alternative to other tracking platforms! Thank you for your kind words about our customer service - we strive to provide the best support possible.
Oct. 17, 2023
I would highly recommend using Sirge for attribution as the customer service from Nolan was top notch. He helped me setup up UTM tracking to my ads and helped me connect my ads as I had issues with them.
Thank you very much for your recommendation! Your recommendation means a lot to us, and we're here to support you every step of the way.
Oct. 5, 2023
Well designed website, easy integration and very helpful customer service (helped me to check everything is OK before lauching ads). Thanks
It's always a pleasure to help out. We're here to assist you at every step and make sure you have a great time on the platform!
Sept. 12, 2023
Thx a lot to Nolan and the whole Sirge team for helping me through the data journey. We will scale together for sure!
Thank you for your feedback! We're delighted to be part of your data journey and look forward to scaling together with you.
Sept. 6, 2023
If i can put 0 stars i would. This is Absolutely the WORST app I have ever seen, and I am not talking about not tracking properly which it was completely off, I am talking about ERASING ALL THE ADS YOU HAVE PUT HARD EARNED MONEY IN AND ALL DATA GATHERED AND REPLACING THEM WITH BRAND NEW ONES. I was patient for a week with this mess for them to tell me they could not reverse it. On top of that they started publishing campaigns I did not plan on publishing and were on draft. An absolute mess, I don't even know how it's legal to mess up your ads and structure that much. BE CAREFUL with your data!!!
We're genuinely sorry to hear about the frustrating experience you had with our app. It's truly disheartening to learn about the loss of your ads and data – that's not at all the experience we want our users to have. Rest assured, we've taken immediate action to address this issue and prevent it from happening to anyone else. We understand the frustration and inconvenience this has caused you. We also want to mention that we tried reaching out to you to make things right, but unfortunately, we didn't hear back from you. If there's anything we can do to help or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is incredibly important to us, and we're here to support you however we can. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our app.
Sept. 5, 2023
Elite customer service (Nolan/Jake) helped me get set up after getting a touch stuck early on (my fault). Excited to work with the team moving forward.
Happy to help you get set up and start using Sirge! Getting past any early hurdles is all part of the journey, and we're excited to work with you moving forward.