All reviews

Rating Breakdown

  • 5
    47% (9 ratings)
  • 4
    11% (2 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    37% (7 ratings)
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5 / 5 Share

March 21, 2024

Sitejabber's Shopify app seamlessly integrates customer reviews onto my website, boosting trust and credibility. Easy customization and user-friendly interface. Highly recommended for Shopify merchants.

Store

Mudify

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

July 27, 2023

We first saw Sitejabber at a conference and started talking about what they offer. We had been with Trustpilot previously, and while those services were good, the price was too high and we could not continue using them. Sitejabber seemed to offer similar services at a fraction of the cost, so we continued our conversations after the conference was over. We signed up with plans to implement several services including product reviews and instant feedback when customers place an order, and we still have plans to add more. We have tied in product web pages with reviews, imported reviews from previous platforms, and added the overall company reviews on a web page for both SEO and customers looking for validation of our company. We are rolling out automatic posting of our positive reviews on social media and generating graphics we can use on other marketing. Periodic check ins with our account rep help keep things on track, and when I have mentioned problems, technical support has come through for us, resolving the issues quickly and efficiently. All in all, Sitejabber has been just what we needed, and several years after signing up we are still going strong.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Sitejabber Delivered big time for us 5 Stars. 100%. We were a little hesitant at first do to the sales call approach of their business... but give them a chance. You'll be glad you did!

Store

Vokaal

Using app

11 days

Total reviews

8

Average rating

4.0

Developer Reply

We have your back! Thank you for trusting us and leaving us this awesome review.

5 / 5 Share

April 19, 2022

We use Sitejabber to collect business and product reviews. We have been with them for over a year now and collected more than a 1k reviews. Their support is great and professional and Colleen with her team are amazing!!

Using app

About 1 month

Total reviews

11

Average rating

4.6

Developer Reply

WOO HOO! We’re thrilled to hear that we’ve been able to help your review count grow, that’s our goal every day. Thanks for sharing your experience with us. HiLife rocks!

5 / 5 Share

Sept. 26, 2017

awesome addition to my website. Easy To use. Thank you!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank YOU! We appreciate your feedback.

5 / 5 Share

Sept. 16, 2017

This is a great app for integration!! Check out my store Babylandboutiquellc.com

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

That’s always our goal! Thanks for the review. :)

5 / 5 Share

March 23, 2017

Great app. Easy to use, and does the job! Our website: https://www.agmhomestore.com/

Using app

Over 2 years

Total reviews

23

Average rating

4.9

Developer Reply

Hey there! Thanks for taking the time to leave us a review. We’re glad you found our app easy to use.

5 / 5 Share

Aug. 10, 2016

Obviously reviews are important and this is a great app. Check us out at www.ycddiscounts.com to see how we use this!

Using app

13 days

Total reviews

19

Average rating

4.5

Developer Reply

Hey there. Thank you for leaving us a review, we appreciate it.

5 / 5 Share

July 13, 2016

You know what, this is a really really good app! Naturally as our business was growing we understood the importance of collecting reviews, we tried other services who offered a "Free Trial" which soon converted into a number of phone calls at a cost of £1,800 per annum plus because they had 'advanced features' such as email automation etc. We installed this app yesterday, it is 100% free to collect reviews and they also have the advanced features which would of cost a lot of money elsewhere! I had a few questions when playing around with the system naturally but nothing a quick email to our Account Manager (listed at the top right when you login) couldn't fix. Traci Garcia responded promptly to our questions and put us on the right path to have great success with the app! I would highly recommend Site Jabber if your serious about customer service and collecting reviews. In this day and age, why should you have to pay for brand reputation, thats what you work hard for yourself!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey Bric, thank you so much for sharing your experience and recommendation. We definitely understand the importance of reviews and we prioritize helping businesses grow. Traci, is awesome, we’re big fans :)