Sitemap NoIndex Pro SEO
Shopify SEO: HTML & XML Sitemaps, NoIndex & NoFollow
Rating
5.0
feedback
165
chart
#592
All reviews
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Feb. 22, 2025
Totally unacceptable customer service!
Hi there, Thank you for your review. The merchant initially reached out with a support request that was actually unrelated to this app—it was for one of our other apps. However, they still chose to leave a negative review on this one. We assisted the merchant back in 2022 related to this app and responded to every request. More recently, they reached out for help with a different app, and once again, we provided support and responded to every inquiry. However, the merchant did not reply, despite multiple follow-up emails from our team. To this day, we still haven't heard anything back and are always willing to help with any queries.