Sitemapper Pro SEO Sitemap
Sitemapper Shopify Sitemap - Elevate Your Store's Visibility
Rating
4.8
feedback
354
chart
#936
All reviews
Rating Breakdown
Review RSS Feed
Aug. 29, 2024
There was a problem with the Japanese link not working properly, and when I contacted them, they quickly remedied the problem within a few hours. Great app. Highly recommended.
June 12, 2024
Easy and intuitive app. It helped me a lot to start improving SEO on my website. Despite I'm not a 100% techie guy, I was able to work with the app without any help. Support was great when I needed, fast and accurate response. I give them 5 stars because I cannot give 10 Huge kudos!
May 10, 2024
Easy to use and support was super helpful and responsive when a small fix was needed.
Thank you for your kind words! We're thrilled to hear that you found our app easy to use and that our support team was able to assist you promptly. If you need any further help or have additional feedback, please don't hesitate to reach out. We're here to ensure you have the best experience possible!
April 26, 2024
Absolutely satisfied with the app! Customer service helped me a lot! I recommend that with two hands!
April 25, 2024
This a great app! Developer is responsive and meet expectations very quickly. They adapted a feature for our need. Definitely a great app and developer.
April 23, 2024
Gute und einfache App. Einrichtung klappt problemlos und man wird super durchgeleitet. Seite wird laufend aktualisiert und man muss sich um nichts weiter kümmern. Absolute Empfehlung.
March 17, 2024
Great app followed by excellent support from Thuong. Highly recommend this app service
Nov. 19, 2023
Aug. 1, 2023
We had an incredible customer service experience with Thuong Mai. He was always ready to help, very polite, and assisted us with our sitemap. His commitment to providing exceptional support was truly impressive. We greatly appreciate his assistance and the positive experience he provided. Thank you, Thuong Mai, for delivering such great customer service! If we have any further inquiries or require additional help, we will not hesitate to reach out to you.
It's our pleasure to serve you. I wish you the best of success in your business.
June 2, 2023
Efficient support service. They even upgraded their software with one specific demand that I have. Highly trusted!
May 26, 2023
With Sitmapper Pro we found exactly what we were looking for. The support was great and fast. Thank you!
Your review makes my day. Thank you very much.
March 30, 2023
I was very impressed with Thuong Mai from Sitemapper. My question was answered in a timely manner. They went the extra mile. I would highly recommend them. Thaks again.
Feb. 17, 2023
I did install the app, but I have a Google Search Console error when I try to update my sitemaps. I have been waiting for a answer, but this never Happened. They never answer me back :( Is sad since is looks to be a good app but the lack of communication it is a big issue
Hello Wilson, I sent you an email on Feb 12. There is the answer in that email "The sitemap page is for your customer to quickly find your products. To submit the sitemap to search engine, please use the link https://drfashionstore.com/sitemap.xml instead of https://drfashionstore.com/apps/sitemap. The xml format is requested by Google." Please check your email [email protected], and write me a good review if you are happy.
Feb. 5, 2023
Awesome customer service with quick response after 1 hour. Overall experience is great! Will definitely refer to someone else
Feb. 3, 2023
Initially it was difficult getting support but I did get a reply within 7 days. The support I got when replied to was very quick and the issue was resolved well and to a high standard so I am pleased. Its very quick to judge when we do not get instant responses to support these days but we also need to remember some business are small and doing their best to grow and help. Not everyone has massive support teams on hand and support can take more time than usual. Overall the help was excellent and the communication once started was constant until the issue was resolved. The team did go above and beyond the help I needed too. As an app Im very happy with it and very pleased I waited for the support as it is worth it.
Jan. 11, 2023
Terrible customer support. I had issues with my sitemap so I sent several messages over a 3 day period. I sent these messages both by their app chat feature as well as to their support email address. I never received a reply from them. I had no choice but to remove their app. Very frustrating experience.
Dec. 4, 2022
no response from customer service after several reminders. It's disappointing and I'm uninstalling the app
May 9, 2022
TOP !! Good ;) sorry for my english ... Thanks for help fast.......... je recommande votre application
April 20, 2022
Excellent Service, their engineers designed my sitemap and also gave me advice how to input it on Google.