All reviews

Rating Breakdown

  • 5
    90% (317 ratings)
  • 4
    3% (10 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (18 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 29, 2024

There was a problem with the Japanese link not working properly, and when I contacted them, they quickly remedied the problem within a few hours. Great app. Highly recommended.

Store

PREQUEL

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Easy and intuitive app. It helped me a lot to start improving SEO on my website. Despite I'm not a 100% techie guy, I was able to work with the app without any help. Support was great when I needed, fast and accurate response. I give them 5 stars because I cannot give 10 Huge kudos!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2024

Easy to use and support was super helpful and responsive when a small fix was needed.

Using app

Over 4 years

Total reviews

13

Average rating

4.5

Developer Reply

Thank you for your kind words! We're thrilled to hear that you found our app easy to use and that our support team was able to assist you promptly. If you need any further help or have additional feedback, please don't hesitate to reach out. We're here to ensure you have the best experience possible!

5 / 5 Share

April 26, 2024

Absolutely satisfied with the app! Customer service helped me a lot! I recommend that with two hands!

Store

Karlen

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

April 25, 2024

This a great app! Developer is responsive and meet expectations very quickly. They adapted a feature for our need. Definitely a great app and developer.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 23, 2024

Gute und einfache App. Einrichtung klappt problemlos und man wird super durchgeleitet. Seite wird laufend aktualisiert und man muss sich um nichts weiter kümmern. Absolute Empfehlung.

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2024

Great app followed by excellent support from Thuong. Highly recommend this app service

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 6, 2024

They helped me with my sitemap. It was great. They answered super quickly

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Using app

5 months

Total reviews

38

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

We had an incredible customer service experience with Thuong Mai. He was always ready to help, very polite, and assisted us with our sitemap. His commitment to providing exceptional support was truly impressive. We greatly appreciate his assistance and the positive experience he provided. Thank you, Thuong Mai, for delivering such great customer service! If we have any further inquiries or require additional help, we will not hesitate to reach out to you.

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

It's our pleasure to serve you. I wish you the best of success in your business.

5 / 5 Share

June 2, 2023

Efficient support service. They even upgraded their software with one specific demand that I have. Highly trusted!

Store

MBTEK

Using app

20 days

Total reviews

9

Average rating

4.9

5 / 5 Share

May 26, 2023

With Sitmapper Pro we found exactly what we were looking for. The support was great and fast. Thank you!

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Your review makes my day. Thank you very much.

5 / 5 Share

March 30, 2023

I was very impressed with Thuong Mai from Sitemapper. My question was answered in a timely manner. They went the extra mile. I would highly recommend them. Thaks again.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 17, 2023

I did install the app, but I have a Google Search Console error when I try to update my sitemaps. I have been waiting for a answer, but this never Happened. They never answer me back :( Is sad since is looks to be a good app but the lack of communication it is a big issue

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello Wilson, I sent you an email on Feb 12. There is the answer in that email "The sitemap page is for your customer to quickly find your products. To submit the sitemap to search engine, please use the link https://drfashionstore.com/sitemap.xml instead of https://drfashionstore.com/apps/sitemap. The xml format is requested by Google." Please check your email [email protected], and write me a good review if you are happy.

5 / 5 Share

Feb. 5, 2023

Awesome customer service with quick response after 1 hour. Overall experience is great! Will definitely refer to someone else

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Initially it was difficult getting support but I did get a reply within 7 days. The support I got when replied to was very quick and the issue was resolved well and to a high standard so I am pleased. Its very quick to judge when we do not get instant responses to support these days but we also need to remember some business are small and doing their best to grow and help. Not everyone has massive support teams on hand and support can take more time than usual. Overall the help was excellent and the communication once started was constant until the issue was resolved. The team did go above and beyond the help I needed too. As an app Im very happy with it and very pleased I waited for the support as it is worth it.

Using app

4 months

Total reviews

5

Average rating

4.6

1 / 5 Share

Jan. 11, 2023

Terrible customer support. I had issues with my sitemap so I sent several messages over a 3 day period. I sent these messages both by their app chat feature as well as to their support email address. I never received a reply from them. I had no choice but to remove their app. Very frustrating experience.

Using app

About 2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Dec. 4, 2022

no response from customer service after several reminders. It's disappointing and I'm uninstalling the app

Store

JEKIF

Using app

9 months

Total reviews

11

Average rating

4.6

5 / 5 Share

May 9, 2022

TOP !! Good ;) sorry for my english ... Thanks for help fast.......... je recommande votre application

Using app

Almost 2 years

Total reviews

12

Average rating

4.7

5 / 5 Share

April 20, 2022

Excellent Service, their engineers designed my sitemap and also gave me advice how to input it on Google.

Using app

About 3 years

Total reviews

2

Average rating

5.0