Google, Facebook & Insta Ads
Automated Facebook, Instagram and Google Ads + Expert Support
Rating
4.6
feedback
3,464
chart
#10,561
All reviews
Rating Breakdown
Review RSS Feed
May 25, 2021
Signed up for the Premium Plan last week, and started my campaign on Facebook, Instagram, and Google. Only the Google one went past the Review stage but nothing working, FB and IG were in perpetual "In Review" status and when I checked my FB Ads Manager, there is nothing in there from Sixads. I want to be refunded for the amount I paid for. If you are in the United States, it may take them a while to respond. But they allowed me to file for a refund. So at least you know they are there to help you out.
May 25, 2021
I literally used for 10 minutes and deleted. In all honesty, I found this application pretty useless. I just checked and I was still charged 30 dollars. I want my money back. update: got refunded and am now satisfied
Hey! You have been charged for a purchase you made.yet since you did not use the app we are absolutelly ok to refund you. Regards, Romas Juskevicius
June 7, 2021
BEWARE! They will charge you money even if you unsubscribed. I have cancelled and uninstalled this app straight away, but still has been charged $29.99 USD. VERY BAD PRACTICE !!! Vendor is asking me to remove a feedback in order to get my money back! Sorry, but the whole point of feedback system is to warn people about problems they might face. And I find it ridiculous asking me to remove my feedback, as it's there for a reason! I'm NOT going to remove my feedback! MORE THAN A MONTH ALREADY AND STILL CAN'T GET MY MONEY BACK FROM THIS COMPANY - STAY AWAY FROM THEM !!! UPDATE: It's 07/06/2021 and I still haven't received my refund yet, DON'T TRUST THIS COMPANY !!!
Hey! Sorry to have let you down. However, please note that charges are always coming together with your Shopify bill, therefore you were charged for a purchase that you made prior to uninstalling the app. This is how Shopify's payment gateway works. I have reached out to you personally with more details ;) Regards, Romas Juskevicius CEO and founder at sixads
May 22, 2021
I tried to use the app. I didn't like it so I first UNSUBSCRIBED and then DELETED the app. But today I was charged for nothing. I want a refund because I unsubscribed in trial period and never used your app since then.
Hey! Sorry to have let you down. However, please note that charges are always coming together with your Shopify bill, therefore you were charged for a purchase that you made prior to uninstalling the app. This is how Shopify's payment gateway works. I have reached out to you personally with more details ;) Regards, Romas Juskevicius CEO and founder at sixads
May 8, 2021
HOW DO YOU CANCEL THIS? HOW DO YOU REMOVE YOUR CARD FROM BEING CHARGED I NO LONGER WANT THIS. THIS APP IS TRASH
Hello! Thanks for your feedback. However, please note you have been refunded already a week ago and we have never ever asked any of the merchants to provide us your credit card details. We use Shopify Payment Gateway to collect charges for our services. Regards, Romas Juskevicius CEO and founder at sixads
April 23, 2021
Campaigns were launched with the wrong audiences and goals. I couldn't fix it. It's easier to run a campaign through a Facebook business account and not pay extra
April 21, 2021
I am currently (& have been for a few days) trying to get a refund. As I was looking through this app and deciding if I even wanted it - I was charged a reoccuring $179 fee. Not only did I not even finish filling out information on the app, but I never put card information. I had no idea it would pull my card info straight from shopify. I have been in contact with Shopify & Sixads. I have an open ticket trying to get a refund with no success. The money has been taken out of my account. I had the app installed for a total of 15 mins. I am now paying for something I do not and will not use. I NEED MY REFUND!!
Hey! Apologies for not meeting your needs. You made a purchase and thus you were charged. Yet since you haven't been using the app we have fully refunded you ;) Regards, Romas Juskevicius CEO and founder at sixads
April 19, 2021
Terrible App, the interface is pathetic. It only imports a small portion of your products. And I was unable to edit any ads. I also noticed that after unistalling it does not remove the charge from your billing, Shopify needs to correct this asap...
Hey! My apologies for not meeting your needs. Indeed we had some issues this weekend, but they are now fixed. As a saying goes "It's only those who do nothing that make no mistakes". We'd be happy to have you back. Otherwise, my sincere apologies once again. I also got back to you with private message with more details. Best Regards, Romas Juskevicius CEO and founder at sixads
April 15, 2021
Waste of money. The app requires payment for settings that are free on Facebook, Google and Instagram. There is no benefit to this application. It is not worth buying any package.
April 14, 2021
It did nothing at all. Just kept saying waiting for google ads to approve by tomorrow and its been 2 weeks so I uninstalled a waste of my time, I have same issue. Fix it or refund it
April 7, 2021
It did nothing at all. Just kept saying waiting for google ads to approve by tomorrow and its been 2 weeks so i unistalled a waste of my time
Hey! My apologies for not meeting your needs. Sometimes we do not receive a response back from google for a very long time, which most probably was the case here. We will quickly investigate the case here and get back to you personally. Apologies once again. Regards, Romas Juskevicius CEO and Founder at Sixads
April 5, 2021
So bad I don't recommend at all Trust me I've wasted a lot of money on I hope shopify remove it immediately. I hope shopify remove it immediately
April 3, 2021
No es gratis, tiene precios muy altos ..............................................................
April 3, 2021
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March 30, 2021
I just wasted my money on this app!!! never use it again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hey! Sorry to have let you dow. At the same time, I would appreciate if you could share what exactly went wrong so we could immediately fix it. Regards, Romas Juskevicius CEO and Founder at sixads
March 22, 2021
Pretty easy and simple setup... It’s perfect. User friendly and easy to navigate through the Menu’s.
March 22, 2021
i have just downloaded this app it was so easy to setup, i am using the free version to test it out for now. the analytical dashboard looks really great
March 22, 2021
I started using this application to boost my sales and I can see that it is very useful, and knowing that I only use the free version, until I take the second version
March 20, 2021
I'm beginning to educate myself to dropshipping business I hope to succeed before I upgrade higher t
March 18, 2021
Easy to use app. Looking forward to see how it helps to increase traffic to my store. Once it works as expected I will be putting in another review.