Rating

5.0

feedback

237

Reviews

chart

#815

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    22%
  • Less than a year
    69%
  • More than a year
    6%

Reviews Summary

The reviews for the Skio Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the account managers and support team. Users praise the platform for its flexibility, reliability, and seamless subscription management experience for both customers and merchants. Skio is commended for its robust features, including loyalty programs, bulk operations, and clean analytics, which have led to improved retention rates and customer engagement. The account managers, such as Elliot, Sandro, and D'Tanga, are specifically mentioned for their proactive support, strategic guidance, and deep understanding of subscription growth. Users also appreciate the smooth migration process from other subscription apps to Skio, emphasizing the ease of setup and the helpfulness of the team throughout the transition. Overall, Skio is highly recommended for businesses serious about subscriptions and looking for a supportive and feature-rich platform.

Highlights

Exceptional customer service and support
Flexible and reliable platform with robust features
Smooth migration process and seamless subscription management experience
Proactive account managers with deep understanding of subscription growth
Highly recommended for businesses serious about subscriptions

Rating Breakdown

  • 5
    97% (231 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 100% (236)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 31, 2026

Skio support is so helpful, always happy to assist with any issue we’ve been having. Our Success Manager Elliot kept us updated with new features that could improve our services and shared tips that could bring more sales and nurture our existing customers. The system is also easy to operate and very functional.

Store

Inessa

Using app

--

Total reviews

5

Average rating

4.2

5 / 5 Share

March 31, 2026

We've been really impressed with Skio. The platform makes managing subscriptions straightforward and the overall experience for our customers is constantly improving as new features are being released every month. A special shoutout to Elliot and the support team, they’ve been an absolute pleasure to work with. Whenever we had questions or needed support, Elliot was quick to respond, knowledgeable, and genuinely went above and beyond to make sure everything was running smoothly. It's rare to find that level of attentiveness in a support team, and it's made a real difference for us. Highly recommend Skio to any brand looking for a solid subscription solution backed by a team that truly cares.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

March 30, 2026

We have had a great experience using Skio so far, and our Customer Success Manager Elliot is great to work with. Highly recommend this platform!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

I have to say great experience so far with Skio. Elliot is a beast and really looks into your business and helps with giving tips. The software is great but the help from the account manager is what really makes the difference. Thanks Elliot! let's make it a great year together.

Store

Bloomin

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

We run a women's health supplement brand with thousands of active subscriptions on SKIO, and Elliot has been incredible to work with. When I joined the team as CRO, we had a ton of subscription infrastructure work to do - variant restructuring, cancel flow optimization, payment recovery, portal UX improvements, the whole nine yards. Elliot built out a detailed tracker of everything, prioritized it all, and walked us through the migration path step by step. He genuinely understands the technical side of subscriptions at scale, so conversations with him are always productive. The platform is super solid too - bulk operations, flexible cancel flows with tiered retention offers, dunning optimization, and clean analytics. But Elliot is what makes SKIO special. He operates more like a subscription strategist than a support rep. Always responsive, always thinking about the bigger picture. Helped us scale subs 10x in under a year. If you're running subscriptions on Shopify, SKIO + Elliot is the move.

Store

Nuora

Using app

11 months

Total reviews

7

Average rating

5.0

All reviews

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