Rating

5.0

feedback

234

Reviews

chart

#481

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    23%
  • Less than a year
    70%
  • More than a year
    6%

Reviews Summary

The reviews for the Skio Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the account managers and team members. Users praise the platform for its flexibility, reliability, and seamless subscription experience for both customers and merchants. The loyalty platform integrated into Skio is also commended for driving stronger retention and customer engagement. Additionally, the app's features such as bulk operations, flexible cancel flows, and clean analytics are mentioned as key strengths. Users appreciate the proactive and collaborative support from the Skio team, making them feel like valued partners in their subscription growth journey.

Highlights

Exceptional customer service and support
Flexibility and reliability of the platform
Loyalty platform driving retention and engagement
Proactive and collaborative support from the Skio team
Features like bulk operations, flexible cancel flows, and clean analytics

Rating Breakdown

  • 5
    97% (228 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 100% (233)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2026

I have to say great experience so far with Skio. Elliot is a beast and really looks into your business and helps with giving tips. The software is great but the help from the account manager is what really makes the difference. Thanks Elliot! let's make it a great year together.

Store

Bloomin

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

We run a women's health supplement brand with thousands of active subscriptions on SKIO, and Elliot has been incredible to work with. When I joined the team as CRO, we had a ton of subscription infrastructure work to do - variant restructuring, cancel flow optimization, payment recovery, portal UX improvements, the whole nine yards. Elliot built out a detailed tracker of everything, prioritized it all, and walked us through the migration path step by step. He genuinely understands the technical side of subscriptions at scale, so conversations with him are always productive. The platform is super solid too - bulk operations, flexible cancel flows with tiered retention offers, dunning optimization, and clean analytics. But Elliot is what makes SKIO special. He operates more like a subscription strategist than a support rep. Always responsive, always thinking about the bigger picture. Helped us scale subs 10x in under a year. If you're running subscriptions on Shopify, SKIO + Elliot is the move.

Store

Nuora

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Switching to Skio has genuinely been one of the best operational decisions we’ve made as a brand. The subscription experience is seamless from both the customer and merchant side, but what really sets Skio apart is their loyalty platform. It isn’t just a bolt-on feature — it’s intelligently built into the subscription journey. We’ve seen stronger retention, better customer engagement, and a noticeable uplift in long-term value because rewards feel meaningful and easy to use. From a merchant perspective, the backend is clean, intuitive and gives us proper visibility over subscriber behaviour. It allows us to make strategic decisions rather than guess. But the biggest differentiator? The team. Their availability and responsiveness have been exceptional. Whenever we’ve had a question, needed guidance, or wanted to explore a feature more deeply, the support has been proactive and genuinely collaborative. You don’t feel like a ticket number — you feel supported by people who understand subscription growth. Skio feels like a partner in scaling, not just a platform. We’re incredibly happy we made the move. — Kelly, Operations Manager, Elle Sera

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Skio has been a great subscription platform for our business. The product is flexible, reliable, and continues to evolve in ways that actually support real-world subscription use cases. A special shoutout to our account manager, Jordan B. He’s hands down the best AM we’ve worked with across any provider — incredibly responsive, thoughtful, and proactive in helping us get the most out of the platform. That level of partnership makes a big difference. Highly recommend Skio for teams serious about subscriptions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Our Success Manager Sandro is always on top of things and keep us in the loop for new features of the platform and utilize whats best to increase conversions. Platform is superb and it does what it promises it does BUT what makes it better is the overall SUPPORT that the team provides from success managers to their tech support team.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

All reviews

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