Skio Subscriptions (YC S20)

March 30, 2022

They made the transition from Recharge easy, and we had some complicated things to work through on our landing pages, etc.

March 9, 2022

Choosing Skio as our subscription platform has been one of our best business decisions this year. We've seen a significant decline in subscription churn and customer reach outs around issues with their sub. The user experience is unparalleled and the support team has been engaged and thoughtful every step of the way. All of this has made me confident in our team's decision to choose Skio as the #1 subscription provider to support our hyper-growth and scale in the coming years.

Feb. 10, 2022

When we were using Recharge our customers had trouble logging in. Then once logged in would occasionally get 404 errors. They thought we were scamming them. In addition, ReCharge would accidentally drop billing info and then customers would try to login and couldn't and it was just an overall nightmare....thankfully my business partners discovered Skio and we switched over and all of these issues are a thing of the past. I can actually get back to growing my business versus playing ReCharge clean up.

Feb. 9, 2022

Skio is a great up and coming player in the subscription platform space. After evaluating other providers (e.g. Recharge, Bold, etc.), Skio was by far the easiest to implement both from a front-end & back-end perspective and the least complicated / fastest platform from a CX efficiency perspective. Additionally, the integrated native checkout, password-less account login & family-plan referral system are amazing features that you can't find elsewhere. Kennan & the Skio team have been amazing to work with - extremely responsive & quick to roll out new requested features. While the analytics aspect of Skio is currently lacking, it's in the product roadmap and with the pace that they roll-out improvements & features - I have no hesitation to recommend the platform 100% even without robust analytic tools.

Feb. 8, 2022

Skio is awesome! They made the migration to Shopify checkout for subscriptions really simple. The team is lightning fast with support and responses to questions. Big fan!

Jan. 24, 2022

We're excited to grow our business w/ Skio. It's a new platform - so it has some rough edges - but it's already vastly better for our customers than Recharge (where we migrated from). And the team is shipping updates/upgrades to the platform every day, it seems like. Have had a great experience working with the team so far. They are super responsive and receptive to feedback.

Jan. 20, 2022

Easy to use and we received incredible support from Kennan and his team. Seamless implementation and great user experience

Jan. 14, 2022

Skio fixes all the problems we were having with that other subscription partner. Its seamless interface is so easy to use, which allows us to provide the best subscription experience to our customers. The team is awesome and I'd recommend Skio to companies looking to make the switch or adding subscription to their sites for the first time.

Dec. 8, 2021

Works really well. There's certainly some more features on our wishlist but the support team are responsive and it converts better than other subscription solutions we've experimented with.

Dec. 7, 2021

The passwordless login was a no-brainer to reduce friction in the customer experience. Their speed to deploy new products and customer service is uparalleled

Dec. 7, 2021

Ive used Bold Subscriptions and Recharge before, I much prefer Skio, The back end is simple and the no password login is so much better than a typical password solution, especially for a site people only log in to once or twice a year.

Dec. 2, 2021

We love working with the Skio team! They have been really helpful with our setup and installation process.

Nov. 24, 2021

A refreshing upgrade from the normal subscription platforms, backed with friendly, easy to access customer service. Absolutely love these folks.

Nov. 19, 2021

The UX Skio provides for subscription is streamlined and seamless, something our customers begged for and now really appreciate. Our subscription-related CX tickets have decreased tenfold. Highly suggest using a Shopify native app for recurring billing -- only have to make changes in one place (shipping address changes, refunds, etc.). Also, the Skio team is super responsive, efficient, and helpful and they've been angels at working with us to customize just about everything. Excited to launch our text-to-swap feature and the group referral. Would definitely recommend!

Nov. 19, 2021

We're just starting out with Skio, but they've been great to communicate with and have been extremely helpful in the migration from Bold. We're excited to provide our customers a much easier solution for subscription management!

Nov. 16, 2021

So glad to have made the switch from ReCharge to Skio. The migration process was seamless and the Skio team was super helpful and attentive throughout.

Nov. 15, 2021

I use to use recharge and the service became garbage when we switched over to dawn x shopify 2.0 Skio cleaned up, dont look anywhere else as this is the best service out there for subscriptions

Oct. 28, 2021

ReCharge Checkout and all its curses on our conversions are a thing of the past! Skio keeps your subscription purchases in Shopify native checkout. The team at Skio made the transition as smooth as it could be, and made sure our migration of 3700+ subscriptions went through without a hitch. They are super quick to respond to requests and to help troubleshoot. The customer login experience is far easier than what we used to have with ReCharge. Haven't seen the group subscriptions discount with friends materialize into much yet but that's probably just because it's too soon. We considered switching to Bold, OrderGroove and Skio. In the end Skio got our business. May ReCharge rest in peace.

Oct. 6, 2021

So glad we found Skio and switched from Bold subscriptions. It's night and day difference in terms of usability both on the back end and the customer side. We were running into all sorts of problems with shipping rates and customers not being able to log into their accounts, but Skio solved all of that. The personal support and help with the migration has been awesome too! Skio is the future for anyone doing subscriptions on Shopify.

Sept. 24, 2021

Subscriptions are a big deal and we evaluated a lot of different subscription management apps - Skio brought the most to the table. Kennan and Liam are very responsive and easy to work with. Skio has a nice interface for customers and we are very happy that we made the switch - recommend very highly