Skio, a Recharge Company for Shopify

Skio, a Recharge Company

The subscription platform top brands graduate to.
Rating
5.0
Feedback
226
Reviews
Chart
#566
Shopify

All reviews

5 / 5 Share
July 11, 2023

Best subscription app bar none. Excellent customer service ready to help you with any request you need as well.

Store Using app Total reviews Average rating
Notable About 2 months 2 5.0
Developer Reply

Thank you for your review Notable! Appreciate the kind words! Happy to hear you are enjoying our customer service! So grateful to have you as a partner. :-) -Kennan

5 / 5 Share
July 10, 2023

Just migrated from Recharge. The customer experience is a big upgrade, and we love having additional features at our disposal (volume discounts, gifting, etc.). So far so good!

Store Using app Total reviews Average rating
Connect Roasters About 1 month
Developer Reply

So excited to have you/Connect Roasters selling subscriptions with Skio! Thank you for being here :-) -Kennan

5 / 5 Share
June 27, 2023

Great app. We moved from recharge to skio and it's a way better UI/UX for our customers. Just the little things like skipping this months order or even ordering now is great!

Store Using app Total reviews Average rating
Matcha Made 10 months 2 5.0
Developer Reply

Love working with Matcha Made! Thanks for being part of the Skio family + excited for the journey ahead :-) -Kennan

5 / 5 Share
June 14, 2023

There were two big factors I used to evaluate Skio. 1) The amount of assistance helping get our subscriptions set up for a new store, and 2) how robust the analytics are to actually understand how our subscriptions offering was performing, for example the demand forecasting really helps me with my day to day job and adjust our day to day operations - it feels like Apple rather than Android. And out of everyone out there, Skio stood out as being the most reliable option to deliver on those two things.

Store Using app Total reviews Average rating
Drink Ārepa 3 months 2 5.0
Developer Reply

Thanks for the review Drink Ārepa! Excited for this journey ahead together :-) -Kennan

5 / 5 Share
June 14, 2023

Such a great experience with Skio! They're onboarding team really helped us set up Skio exactly how we needed it done. The account has been such a positive experience for our customers.

Store Using app Total reviews Average rating
Kolkata Chai Co 2 months 2 5.0
Developer Reply

Glad to hear you enjoyed working with our onboarding team! Thank you so much for being part of the Skio family + excited for the journey ahead :-) -Kennan

5 / 5 Share
June 7, 2023

Couldn't have been easier and more enjoyable to onboard. Skio is on another level – super glad we switched over to them for our subscriptions! Thanks to the whole team there.

Store Using app Total reviews Average rating
Lifestacks 23 days 4 5.0
Developer Reply

Thanks for the review Lifestacks team! We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan

5 / 5 Share
June 7, 2023

Skio has helped us elevate our CX immensely. We can clearly see our customer service tickets are way down now that we've switched to Skio. We appreciate all of the features offered. We wish they would offer more customizable discounting on subscriptions, for example, a deeper discount on the first subscription order and then back to our regular pricing, but we've heard that's something in the works. A special mention to Ben, our account manager who is always there to help us out, and answers super quickly!

Store Using app Total reviews Average rating
Wilder Harrier 3 months 3 5.0
Developer Reply

Thanks for the review Wilder Harrier! So happy to hear that your customer service tickets have dropped. Excited for this journey ahead together :-) -Kennan

5 / 5 Share
June 14, 2023

We've migrated across from recharge and whilst there were a few hiccups (linked to our set up with churnbuster and arpu), Skio responded quickly every time and will dive into your code and make amends. Very few companies offer white glove onboarding to this level. Looking forward to seeing how it evolves. The rate of feature development is really fast paced and Skio have listened to our requests and have already started implementing new functionality - it's great to have a team that listens.

Store Using app Total reviews Average rating
Free Soul 2 months 6 5.0
Developer Reply

Thank you so much for the thorough and honest review Free Soul! We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-) -Kennan

5 / 5 Share
May 29, 2023

Best app on the market for sure. The customer service is better than anything we've experienced before. Very responsive and shoutout to Sandro, our Merchant Success Manager, he is one of the best in the business! The transition from Bold V2 was seamless. We recommend switching to skio ASAP!

Store Using app Total reviews Average rating
Café Barista 2 months 5 5.0
Developer Reply

Thanks for the review Café Barista! Happy to hear you are so pleased. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan

5 / 5 Share
May 25, 2023

Great team - full service and then some! Features are obviously great, but what really makes Skio special is the team. It's a huge and welcome difference compared to other subscription apps out there.

Store Using app Total reviews Average rating
Arber About 1 month 1 5.0
Developer Reply

Stoked to have you as a partner! Happy to hear you've had such a great experience working with our team. Can't wait to see where the future takes us. :-) -Kennan

5 / 5 Share
May 12, 2023

After many issues with the 'OTHER' subscription app we knew we had to try out Skio based upon their reputation and features to make the customers experience special and easy to use! We signed up on a Monday and we had our website updated with the Skio purchase selector by Friday. Within the next 10 days we had migrated 100% of our subscribers over. I cannot say enough about the speed and quality of this transition. A+. Shout out to Kobi and Eric for making this a seamless transition! Now the fun part begins as we leverage this platform to grow LTV through surprise & delight.

Store Using app Total reviews Average rating
Sacred Rituel Beauty 24 days 6 5.0
Developer Reply

Thanks for the review Sacred Rituel Beauty! Happy to hear you had a quick and efficient migration. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan

5 / 5 Share
May 11, 2023

Skio is the best subscription app for Shopify hands down. The best team behind an app I have ever worked with. Made the transition from Recharge seamless. Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better.

Store Using app Total reviews Average rating
Based Supplements 16 days 3 5.0
Developer Reply

Thanks for the review Based Supplements! Glad you had a smooth migration & excited for this journey ahead together. Its wonderful that your subscriber experience is much better with the Passwordless login :-) -Kennan

5 / 5 Share
May 9, 2023

Our onboarding experience was seamless, and the app functions perfectly. This has been such a great upgrade from our previous subscription platform, and the Skio team has been great to work with, very knowledgable. Would highly recommend.

Store Using app Total reviews Average rating
Great Lakes Wellness 28 days 2 5.0
Developer Reply

Thanks for the review Great Lakes Wellness! Glad you had a smooth onboarding experience & excited for this journey ahead together :-) -Kennan

5 / 5 Share
May 5, 2023

Switched over to Skio earlier this year and have been thrilled. From the white glove onboarding to the day-in-day-out support it's been wonderful working with the Skio team. The platform is easy to use and provides many much needed upgrades to our subscription experience. Highly recommend!!

Store Using app Total reviews Average rating
Jupiter 6 months 13 4.9
Developer Reply

Thank you for your review Jupiter! Appreciate the kind words! So grateful to have you as a partner. :-) -Kennan

5 / 5 Share
April 20, 2023

We just migrated from Bold to Skio within the past month. The migration was seamless, and the level of support from Skio is amazing. Not only with migrating, but with training our team and ensuring that our questions are answered / ideas for improvements are taken into consideration. I can't speak to our growth or subscription retention yet as we haven't been with Skio for enough time, but I will say that our customer experience is already greatly improved (passwordless login, easy to navigate customer portal, text notifications, and Klayvio email flows that were previously non-existant). Will report back on our growth in a few months!

Store Using app Total reviews Average rating
nomz 28 days 5 5.0
Developer Reply

Happy to hear you had a great and seamless migration. Love hearing your customer experience is already greatly improved. Thankful you are part of the Skio family! :-) -Kennan

5 / 5 Share
April 19, 2023

Fantastic experience with Skio (shout out to Shaw on the migrations team). As a long time ReCharge user, I'm already having an infinitely better experience with Skio.

Store Using app Total reviews Average rating
Nectar About 2 months 15 5.0
Developer Reply

Thanks for the review Nectar! Happy to hear you're having a great experience. We're stoked you chose us to power your subscriptions and grateful to have you as a partner. :-) -Kennan

5 / 5 Share
March 30, 2023

We love Skio and their support throughout our migration has exceeded my expectations. Great company and even better people.

Store Using app Total reviews Average rating
Gratsi 3 months 11 5.0
Developer Reply

Glad to hear you loved working with our supportive migration team! Thank you so much for being part of the Skio family + excited for the journey ahead. :-) -Kennan

5 / 5 Share
March 7, 2023

Amazing App. The migration took a while, but all customers could get migrated from our other app. The dashboard is much more improved and will have a positive effect on customer retention.

Store Using app Total reviews Average rating
Kimera Koffee About 1 month 7 4.4
Developer Reply

Thanks for the review Kimera Koffee! We're so grateful to have you as a partner and can't wait to see where this journey takes us :-) -Kennan

5 / 5 Share
Feb. 10, 2023

Thank you to the entire Skio team for helping to make subscriptions so much easier to manage for us internally and for our customers! Special thanks to all your help Aidan & Jackson!

Store Using app Total reviews Average rating
De Lune 3 months 3 5.0
Developer Reply

Stoked to have you as a partner! Happy to hear you've had such a great experience working with our team. Can't wait to see where the future takes us. :-) -Kennan

5 / 5 Share
Feb. 9, 2023

I am so impressed with Skio! As the founder of a sleep supplement company, I was looking for a Shopify app that would help me sell subscriptions without the hassle. Skio has exceeded my expectations. The migration process from ReCharge was smooth and seamless, which was a huge relief - handholding every step of the way. I was also impressed with the increase in conversions that I experienced. One of the best features of Skio is the passwordless login. This has reduced customer tickets by 25% which is amazing. Overall, I would highly recommend Skio to any Shopify store looking to sell subscriptions. The ease of use, increased conversions, and reduced customer tickets make this app an absolute must-have for any business looking to grow and succeed. Plus, everyone we interfaced with was an absolute pleasure to work with.

Store Using app Total reviews Average rating
Portal 2 months 4 5.0
Developer Reply

Thank you so much for the thoughtful review Portal team! Happy to hear you had a smooth and seamless migration. We're so grateful to have you as a partner and to be on this journey with you. :-) -Kennan

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