SKU IQ for TikTok Shop or POS
Real-time product and inventory sync with TikTok Shop or POS
Rating
3.7
feedback
174
chart
#710
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
8%
-
Less than a month
25%
-
Less than a year
60%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App, SKUIQ, are quite mixed. On the positive side, many users appreciate the seamless integration it offers between platforms like Shopify, Lightspeed, Clover POS, and TikTok Shop. The customer service team is often praised for being responsive and helpful, especially individuals like Teshanie and Sergio. Users find the app useful for syncing products, tracking inventory, and automating processes. However, on the negative side, there are significant complaints about billing issues, lack of refunds, and poor customer service. Some users experienced problems with inventory syncing, pricing alterations, and difficulties in canceling subscriptions. There are also concerns about the app not working well with certain platforms like Square POS and TikTok Shop, leading to frustration and financial losses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 21, 2025
Stay far away from this APP. They have ruined my inventory and have the worst customer service. I had used this app for over 8 years and their app started caused glitches in my inventory and they provided no help to resolve the issue. Their solution was to re-enter my 20,000 skus... right... I spent countless hours and dollars hiring a third party to fix this and they kept changing everything so we could not fix the issue. They are very shady. I would not trust them. I cancelled my memership after 2 months of dealing with this and they would not offer a refund for the year and it was only the third month of they year. These are the worst people I have ever dealt with in my life.
March 6, 2025
Yall charged me when I canceled it way way before the trial
We’re sorry to hear about your experience. After reviewing your account, it looks like you activated a paid subscription before your trial ended to unlock additional linking and syncing capabilities beyond the trial limitations. Because you exceeded the free trial limits, Shopify processed the charge for a billing cycle. Even after canceling, you were still able to benefit from the expanded syncing and migration. The migrated items stay on the destination platform even after removing SKU IQ - as do the current inventory levels that were synced. We understand that billing concerns can be frustrating, and we wish you had reached out to our team before leaving this review—we’re always happy to help! Our billing team will be reaching out to you via email to discuss your case and determine if a refund is appropriate. Please check your inbox for further details.
Jan. 28, 2025
So far so good. Just started using SKUIQ. After comparing other integrations software, SKUIQ was chosen as it allowed products to be created on either Shopify or Lightspeed. Other platforms had a master location. This didn't suit my needs. Had a few challenges during setup and the support crew have been great. I bit tricky due to our time zone difference but getting on top of things now.
Thank you for choosing SKU IQ! We're glad our flexible product creation options met your needs. We understand that setup can sometimes be a challenge, and we appreciate your patience—our support team is always here to help. If there's anything else we can do to make your experience even better, don’t hesitate to reach out. Welcome aboard!
Jan. 27, 2025
I feel great with this app
We're so glad to hear you're enjoying SKU IQ! If you ever need any assistance or have feedback, we're here to help. Thanks for being a valued user!
Jan. 20, 2025
SkuIQ is our go-to solution for using Clover POS with Shopify. Responsive customer service from the dev team, ongoing product improvements and reliable sync. Highly recommended.
Thank you for your kind words! We're thrilled to hear that SKU IQ is your go-to solution for integrating Clover POS with Shopify. Our team is always working on improvements to ensure a reliable sync, and we appreciate your recognition of our customer support. If you ever need assistance or have suggestions, we're here to help. Thanks again for your recommendation!
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