All reviews

Rating Breakdown

  • 5
    70% (84 ratings)
  • 4
    8% (9 ratings)
  • 3
    2% (3 ratings)
  • 2
    3% (4 ratings)
  • 1
    17% (20 ratings)

Reviews with Text

  • 100% (120)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2023

I've tried several different apps to sync my Square POS to my Shopify store but this was the only one that has been successful. It's been a seamless integration and I recommend anyone trying to manage and sync inventories between platforms to stop looking elsewhere and try this one definitely. A customer service rep was available immediately and solved a sync problem I had with one of my Shopify store locations. Thank you Skuiq!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your glowing review! It's fantastic to hear that our app successfully synced your Square POS to your Shopify store, providing a seamless integration. We're thrilled to have been able to assist you with the sync problem promptly.

5 / 5 Share

Oct. 19, 2023

SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls. I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior!

Store

VitaCup

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled to hear about your positive experience with SKU IQ. Providing excellent customer service and a seamless onboarding process is our priority. Your confidence in our platform and referrals mean a lot to us. If you ever need assistance, we're here for you.

5 / 5 Share

Oct. 16, 2023

Does what we need and customer support is quick and excellent!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback! It's fantastic to hear that our product meets your needs and that you've had a positive experience with our customer support team. If you ever have more questions or require assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction and success!

5 / 5 Share

Oct. 13, 2023

It took me a minute to get my SKUS connected/synced but once they were the app was so easy to use. It is definitely a time saver and updates my Shopify store in real time which is appreciated!

Using app

4 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for sharing your experience with us! We're glad to hear that while it took a bit to get your SKUs connected, the ease of use and real-time updates have been valuable to you. We understand the initial setup can sometimes be a bit tricky, but we're here to save you time and streamline your processes. If you ever need further assistance or have any suggestions, please don't hesitate to reach out. We're here to help and improve your experience!

5 / 5 Share

Oct. 11, 2023

Such an easy and seamless way to integrate TikTok Shop with Shopify, manage orders and sync inventory. It's almost like I don't even have to think about it anymore! + extra points for the speedy and effective support every time I've had a question :)

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're thrilled to hear that integrating TikTok Shop with Shopify has been a smooth and seamless process for you. It's fantastic that our support team has been able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to make your experience as hassle-free as possible!

5 / 5 Share

Oct. 10, 2023

Très bon service à la clientèle ! On vous aide à configurer l'appli sans casse-tête, super facile ! Je recommande à 100% ! :)

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci infiniment pour votre aimable retour ! Nous sommes ravis d'apprendre que notre service à la clientèle a pu vous aider à configurer l'application de manière simple et sans tracas. Votre recommandation à 100 % est très appréciée. Si vous avez d'autres questions ou besoins à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous assister ! :)

5 / 5 Share

Oct. 10, 2023

very helpful support team! helped me connect my connect my clover account with little to no stress. looking forward to using this app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate your positive feedback! Our support team is here to make the setup process as stress-free as possible, and we're delighted to hear about your experience. If you have any more questions or need further assistance while using the app, please feel free to reach out. We're excited for you to use Clover, and we're here to help ensure a smooth experience!

5 / 5 Share

Oct. 6, 2023

At first, I was very confused about how to link my TikTok to my Shopify shop, however, SKU took their time to teach me 1 on 1 in a call how to do everything to perfection. Although the price may seem like a bit for most people, I can surely say it's worth it and they even give you a free trial before you make any purchase I would definitely recommend it

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words and for sharing your experience with SKU IQ's support and integration process. We're thrilled to hear that our one-on-one assistance helped you link your TikTok to your Shopify shop effectively. We understand the value of clear guidance, and we're delighted that you found it worthwhile. We appreciate your recommendation and are here to support you throughout your journey with SKU IQ. If you have any more questions or need further assistance, please don't hesitate to reach out.

5 / 5 Share

Sept. 25, 2023

Really good and helpful costumer service. I'm new using the app and so far is a 10/10 the app provides all the information and tutorial you need to fulfill all your requests!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback regarding our customer service and your experience with SKU IQ. We're delighted to hear that you've found our customer service to be really good and helpful. We're equally thrilled that you've found our app to be a 10/10 in terms of providing the information and tutorials you need to fulfill your requests. Ensuring our users have the resources and support they need is a top priority for us, especially for those who are new to our platform.

5 / 5 Share

Sept. 25, 2023

I had a question to be sure that my set up was good and the customer service was great, friendly, and quick to help me !

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reaching out with your question and for sharing your positive experience with our customer service team. We're delighted to hear that you found our customer service to be great, friendly, and quick to assist you. Ensuring that your setup is good and addressing any questions or concerns you may have is our priority. We're here to provide the support you need to make your experience with SKU IQ as smooth and successful as possible. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help you, and we appreciate your trust in SKU IQ.

5 / 5 Share

Sept. 23, 2023

I had a set up appointment with Jorge Cubas, SKU IQ Sales Engineer & Support and he walked me through the set up with TikTok making it so easy for me. His knowledge of the platform is superb.

Using app

About 23 hours

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for sharing your positive experience with Jorge Cubas, one of our SKU IQ Sales Engineers and Support team members. We're thrilled to hear that Jorge provided you with an exceptional setup appointment and made the process of setting up with TikTok incredibly easy for you. Jorge's knowledge and expertise are invaluable in helping users like you navigate our platform effectively. We're fortunate to have team members like Jorge who are dedicated to ensuring our users have a seamless experience.

5 / 5 Share

Sept. 22, 2023

I've used a few 3rd party apps to connect Shopify to X marketplace, and SkuCommerce was super easy! The trickier part is on the tiktok seller side - there are bugs with updating ingredients and whatnot. SkuCommerce side was clean and simple though, and their support team was all over any questions. Give them a shot!

Using app

2 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you so much for taking the time to share your feedback on your experience with SKU IQ. We truly appreciate your kind words and are delighted to hear that you found our platform easy to use and that our support team was able to assist you effectively. We understand that integrating with different marketplaces can sometimes come with its own set of challenges, and we're thrilled to hear that you found SKU IQ to be clean and simple on our end. We take pride in offering a seamless and user-friendly experience for our customers.

5 / 5 Share

Sept. 22, 2023

Very quick and easy to use. Super understandable and customer care is always available the many times I've needed assistance.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and positive feedback regarding your experience with SKU IQ. We're thrilled to hear that you found our platform quick and easy to use, with a clear and understandable interface. It's fantastic to know that you've found our customer care team readily available and helpful whenever you've needed assistance. Providing excellent customer support is a top priority for us, and we're here to ensure your experience with SKU IQ is as smooth and successful as possible. If you ever have more questions or need assistance in the future, please know that we're always here to assist you. Your satisfaction is important to us, and we appreciate your continued trust in SKU IQ.

5 / 5 Share

Sept. 20, 2023

The support was so helpful! I was stressing about my inventory not syncing and Teshanie checked everything on her end and got my inventory to sync! This is going to be so amazing that I do not have to sync everything manually! Thank you for all the help!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your wonderful experience with our customer support team. We're thrilled to hear that Teshanie was able to assist you effectively and resolve the issue with your inventory syncing. We understand how stressful it can be when technical issues arise, especially when it comes to something as crucial as inventory management. We're dedicated to providing prompt and helpful support to ensure our users have a seamless experience with SKU IQ. We're delighted that you're excited about the prospect of not having to sync everything manually anymore. That's exactly what SKU IQ is here for—to streamline and simplify your e-commerce operations.

5 / 5 Share

Sept. 20, 2023

I'm very happy with this app, and the customer service. The app was easy to install and set up, but I messed up on a few things, and needed help. Thank goodness they had a "real customer service team" to help me. We set up a call to share screens and they helped me out. I highly recommend this app.

Store

Fitazzo

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

We sincerely appreciate your positive feedback and are delighted to hear that you're very happy with SKU IQ and our customer service. Making your experience seamless and providing assistance when needed is our top priority. We're glad to hear that you found the installation and setup process easy. We understand that even with user-friendly interfaces, occasional hiccups can happen, and that's why we have a dedicated customer service team in place. It's great to know that our team was able to assist you effectively by setting up a call and sharing screens to resolve any issues you encountered. We believe in providing real, human support to our users, and your recommendation means a lot to us.

5 / 5 Share

Sept. 18, 2023

I love the fact that they have customer service available via chat. I was having trouble syncing my products and they very kindly guided me along the way. Love that they are willing to help. It's a great app to merge both your Shopify and TikTok shop!

Store

NYTAQ

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with SKU IQ and our customer service. We're thrilled to hear that you love our chat support and that our team was able to assist you in syncing your products seamlessly. Providing excellent customer service is one of our top priorities, and it's wonderful to know that our team was able to guide you through any challenges you faced. We truly believe in being there for our users and helping them succeed in their e-commerce endeavors. We're delighted that you find SKU IQ to be a great tool for merging your Shopify and TikTok shops. It's fantastic to see how our platform can simplify the process and make managing your online stores more efficient.

5 / 5 Share

Sept. 4, 2023

The app has been great and done exactly what I wanted. Customer service is excellent and quick at helping when I had any questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that SKU IQ has met your expectations and fulfilled your needs. Providing excellent and responsive customer service is a priority for us, and we're glad to hear that you had a positive experience with our support team. If you ever have more questions or need assistance in the future, please feel free to reach out. Thank you for choosing SKU IQ, and we look forward to continuing to support your needs!

5 / 5 Share

Aug. 25, 2023

This app works greatly syncing all products and orders. Customer service is prompt and is there to help!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that SKU IQ has been working well for you, both in syncing products and orders. Our customer service team appreciates your kind words, and we're here to provide prompt assistance whenever you need it. Thank you for your positive feedback!

5 / 5 Share

Aug. 22, 2023

This is going to be a huge time saver! So glad I don't have to manually add every item. There customer service is so helpful. Would recommend.

Store

Marmeez

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that SKU IQ is proving to be a time-saving solution for you! Automating the process of adding items is a great benefit, and we're pleased to know that our customer service team has been helpful. Thank you for your recommendation, and we're here to assist you whenever you need us.

5 / 5 Share

Aug. 22, 2023

I LOVE it! The customer service was the BOMB! I was having an issue with my products loading and it was quickly resolved with a customer service representative. Would definitely recommed!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you LOVE SKU IQ and that our customer service team was able to quickly resolve your issue. Your recommendation means a lot to us, and we're here to assist you anytime you need help or have questions. Thank you for your kind words!