SKU IQ for TikTok Shop or POS
Real-time product and inventory sync with TikTok Shop or POS
Rating
3.6
feedback
120
chart
#1,071
All reviews
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June 15, 2023
Sku IQ has been such a great software for our small business. It syncs all of our information from our Shopify online store to our Square in-store POS system. Their customer service is AMAZING. You can rarely find an actual person to assist with so many software platforms, but we always have quick responses that are beyond helpful. We realized we connected the location to the incorrect spot with all of our items (a big oops on our end) and they are helping us shift over the location for items so quantities sync correctly again. Next level customer service. So grateful for this product helping us make the next step with our business.
Thank you for your fantastic review of SKU IQ! We're thrilled to hear that our software has been instrumental in streamlining your small business operations by seamlessly syncing information between your Shopify online store and Square in-store POS system. We're especially delighted to hear about your positive experience with our customer service. Providing exceptional support is a top priority for us, and we're glad that you found our team to be amazing and responsive. We understand how crucial it is to have dedicated assistance, and we're committed to going above and beyond to help our customers. We're sorry to hear about the initial location connection issue, but we're glad that our team is actively helping you rectify it to ensure that quantities sync correctly. It's our aim to provide next-level customer service and support, and we're grateful for the opportunity to assist you in making the necessary adjustments. We appreciate your kind words and are thrilled that SKU IQ has helped your business take the next step forward. If you have any further questions or need ongoing assistance, please don't hesitate to reach out. We're here to support you and your business.
June 15, 2023
Their customers service is NEXT LEVEL amazing. Its not a common ting anymore and having them be so on top of things and have such urgency as if it was their own business they were helping is truly amazing. Never had an issue that couldn't be resolved quickly and efficiently - and most important - easily!
Thank you for your incredible review! We're absolutely thrilled to hear that our customer service has exceeded your expectations and provided you with a next-level amazing experience. At SKU IQ, we take pride in delivering exceptional customer service, and we're glad to know that our team has been on top of things and displayed a sense of urgency to assist you as if it were their own business. Your satisfaction is our top priority, and we're dedicated to ensuring that you receive the support you need.
June 14, 2023
So far so good! Easy to set up. There is a product limit on the trial, but the lower option gives you the ability to try it out. I love not having to add products individually. Teshanie helped get my account switched to the right level and get it ready to go! It was also very fast.
Thank you for sharing your positive experience with SKU IQ! We're delighted to hear that you found it easy to set up and that the lower option allowed you to try it out and experience its capabilities. We understand the importance of being able to add products efficiently, and we're glad that SKU IQ provides a solution that eliminates the need to add products individually, saving you valuable time. We're thrilled to hear that Teshanie provided you with excellent assistance in getting your account switched to the right level and preparing it for use. We strive to deliver fast and efficient support, and we're glad that Teshanie met your expectations.
June 8, 2023
Alejandro was great help and assisted me with my questions promptly. Great customer service. Thank you Alejandro
Thank you for sharing your positive experience with Alejandro and our customer service team! We're thrilled to hear that Alejandro provided you with great assistance and promptly addressed your questions. Delivering excellent customer service is a top priority for us, and it's wonderful to know that Alejandro exceeded your expectations. We'll make sure to pass along your kind words to Alejandro and recognize him for his outstanding support.
June 8, 2023
I have been using this for about a month now and everything has been seamless! Hooks up and syncs to Shopify well! Would recommend!
Thank you for your wonderful feedback! We're thrilled to hear that your experience with our app has been seamless and that it has effectively hooked up and synced with your Shopify store. Ensuring a smooth integration and syncing process is our priority, and we're glad that we have met your expectations. We appreciate your recommendation and are grateful for your support.
May 31, 2023
I have been using this app since I was able to open up our tiktok shop. They have been excellent with customer service and following up. We had a major issue with orders being duplicated and engineering team worked to fix that issue for us. Love it!
Thank you for your wonderful review! We're thrilled to hear that you have been using our app since the opening of your TikTok Shop and that our customer service has been excellent throughout your journey. We sincerely apologize for the inconvenience caused by the issue of duplicated orders. We understand how critical it is to have a smooth order management process, and we're glad to hear that our engineering team promptly addressed and resolved the issue for you. Your satisfaction is our top priority, and we're committed to providing a seamless experience. We appreciate your patience and understanding while we worked to fix the problem, and we're delighted that you are loving the app overall.
April 11, 2023
This product is exceeding my expectations and is doing a very fine sync between my clover system and my website. The sync is realtime and continues to keep my in-store and online systems in-sync.
Thank you for your positive review! We are thrilled to hear that our product is exceeding your expectations and that the sync between your Clover system and website is working seamlessly. Our team works hard to ensure that our real-time inventory sync feature keeps both your in-store and online systems up to date. We appreciate your business and thank you for choosing SKU IQ.
April 5, 2023
The customer service is top tier! Teshanie was so helpful. Understood what I needed to do, got right to the point and explained everything very thoroughly. She also got everything I needed to have done taken care of! Efficient, knowledgeable and friendly!
Thank you for taking the time to write such a positive review about SKU IQ's customer service. We're thrilled to hear that we were able to assist you with your needs and provide you with efficient, knowledgeable, and friendly service. We take great pride in our customer support team and their dedication to providing our customers with the best possible experience. We'll be sure to share your kind words with the team!
April 4, 2023
Great support team. Jorge was very helpful with my initial setup with lightspeed retail. The app works wonderfully once everything is linked. Order and inventory syncing is super quick. Names/prices take a little longer but still quick. The only downfall in my experience is that they dont map customer profiles with Lightspeed, so i cant really sync my orders or i get a bunch of duplicate customer profiles in LS. Without order syncing, i then miss out on all the reporting i need for item sales in LS which i rely on for purchasing. So, while i totally recommend this app, just be aware of those things if you're using Lightspeed. Unfortunately i will have to look for alternative solutions but if the customer data can be mapped in the future i might be back!
Thank you for sharing your experience with SKU IQ and for the kind words about our support team! We're glad to hear that the app works wonderfully for you once everything is linked and that order and inventory syncing is super quick. We're sorry to hear that you've encountered an issue with customer profile mapping in Lightspeed, which has impacted your ability to sync orders and access the reporting you need for purchasing. While we don't currently support customer profile mapping with Lightspeed, we appreciate your feedback and are always looking for ways to improve our app and make it more useful for our customers.
March 30, 2023
Really love the app; a great way to connect inventory between different POS platforms. It has been a daily tool when running my business
This is great to hear! Thank you so much for taking the time to share your feedback with us :)
March 28, 2023
I recently had the pleasure of working with SKU IQ Realtime Inventory Sync and I couldn't be more impressed with their service. I was struggling with linking a product and was unable to figure it out on my own. However, the SKU IQ team was extremely helpful and went above and beyond to solve the issue for me. Their level of expertise in inventory management and product syncing is truly remarkable. They were able to provide clear and concise instructions, guiding me through the process step by step until the problem was fully resolved. Their customer service was exceptional, and they made me feel valued as a customer. Overall, I highly recommend SKU IQ Realtime Inventory Sync to anyone in need of inventory management assistance. Their dedication to providing excellent customer service and expertise in their field is truly remarkable. Thank you SKU IQ for your outstanding support!
Thank you for sharing your experience with SKU IQ. We are thrilled to hear that our team was able to provide you with exceptional customer service and resolve your product syncing issue. At SKU IQ, we take great pride in our expertise in inventory management and product syncing, and we're glad that our team was able to guide you through the process and provide clear and concise instructions.
March 23, 2023
So, we were a little nervous about finding a solution to linking our shopify and vend systems, but we reached the point of growth where we had to shoot or scoot, so we picked SKUIQ. I've been shocked by how helpful and kind the support people are, and also shocked by how (relatively) easy to understand their methodology is. Anyone who's been around this block a few times knows that backend inventory systems tend to use a lot of jargon and expect you to think like a either a robot or an alien, SKUIQ sticks to plain english. Really happy with this system, really happy with how well things are working, excited to grow with SKUIQ and their team :)
Thank you so much for taking the time to share your positive experience with our app, SKU IQ. We are thrilled to hear that our app has helped you link your Shopify and Vend systems, and that our support team has been able to assist you every step of the way. We understand how daunting it can be to find a solution that works for your business, and we are so glad that you decided to give SKU IQ a try. We're happy to hear that our methodology was easy to understand and that we were able to provide you with clear guidance. We're delighted to hear that our support team was able to assist you in a kind and helpful manner. At SKU IQ, we strive to provide exceptional customer service, and it's great to hear that we're living up to that expectation.
March 7, 2023
So far, so good. Was pretty easy to set up with the instructions given. A short phone appointment helped me finish up the loose ends.
Great! We are glad our service team was able to get you up and running with a call. We hope to continue saving your business time for many years to come!
Feb. 13, 2023
It is a great app. It helps me to solve a lot of problems. The technician is helpful and patient. Well worth the cost.
Awesome! Thank you so much for your feedback!
Jan. 30, 2023
This app has saved me a lot of time and work. Customer service is great too. Highly recommend it. Well worth the cost
This is great to hear! Thank you for your review and we look forward to continuing to serve your business.
Jan. 26, 2023
This app is essential for my business which uses Shopify for e-commerce, and Square POS for in person sales. Thank you!
Our pleasure! Thank you for choosing SKU IQ and for taking time to leave us a review :)
Jan. 23, 2023
SKU IQ works perfectly, is easy to use, and the tutorials are helpful. Their customer service is prompt and professional . We wasted a lot of time and money on other inventory integration platforms that were less intuitive, more expensive and lead to canceled sales. We are so glad that we found SKU IQ.
Thank you for your review! We're sorry to hear that you had negative experiences with other solutions, but we are so glad you found SKU IQ and we are excited to serve your business!
Jan. 10, 2023
I would definitely recommend this app to others as it has helped me link my inventory from clover to Shopify. This was the service I was looking for and it's the service I got. Customer service is very helpful and comes in handy quite a bit.
Excellent, thank you so much for taking time to leave a review! We pride ourselves on our customer service experience and are glad to see you've encountered our stellar support team. We look forward to serving your business in the future!
Jan. 6, 2023
I used this app to connect my Clover app to my Shopify store. Works perfectly. Great software to synchronize your products. Amazing customer service especially with Teshanie.
Thank you so much for your feedback, we will be sure to pass your compliments on to Teshanie :)
Dec. 3, 2022
I sell my products in person and online. This app really helps me stay organized and on top of my online inventory while I sell in person. Its so helpful.
Awesome, this is what we love to hear!