All reviews

Rating Breakdown

  • 5
    75% (122 ratings)
  • 4
    6% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    2% (3 ratings)
  • 1
    14% (23 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2023

The perfect tool to sync our Lightspeed POS inventory to Shopify. Customer service is quick and helpful.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback, it means the world to us!

5 / 5 Share

Jan. 26, 2023

This app is essential for my business which uses Shopify for e-commerce, and Square POS for in person sales. Thank you!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Our pleasure! Thank you for choosing SKU IQ and for taking time to leave us a review :)

4 / 5 Share

Jan. 24, 2023

New to using it, had a few troubles getting organized and the customer help chat was quick and super useful!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

We are glad your setup was successful with the help of our onboarding staff. We hope to make self service easier in the future as well, thanks for your feedback!

5 / 5 Share

Jan. 23, 2023

SKU IQ works perfectly, is easy to use, and the tutorials are helpful. Their customer service is prompt and professional . We wasted a lot of time and money on other inventory integration platforms that were less intuitive, more expensive and lead to canceled sales. We are so glad that we found SKU IQ.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're sorry to hear that you had negative experiences with other solutions, but we are so glad you found SKU IQ and we are excited to serve your business!

5 / 5 Share

Jan. 10, 2023

I would definitely recommend this app to others as it has helped me link my inventory from clover to Shopify. This was the service I was looking for and it's the service I got. Customer service is very helpful and comes in handy quite a bit.

Store

elprimo

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Excellent, thank you so much for taking time to leave a review! We pride ourselves on our customer service experience and are glad to see you've encountered our stellar support team. We look forward to serving your business in the future!

5 / 5 Share

Jan. 6, 2023

I used this app to connect my Clover app to my Shopify store. Works perfectly. Great software to synchronize your products. Amazing customer service especially with Teshanie.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback, we will be sure to pass your compliments on to Teshanie :)

5 / 5 Share

Dec. 16, 2022

Jorge fue muy explicativo y paciente. Excelente servicio al cliente. Aclaró nuestras duda y siempre estuvo muy atento. Gracias.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por tus comentarios. ¡Bienvenido a SKU IQ, estamos muy contentos de que estés aquí!

5 / 5 Share

Dec. 6, 2022

Excellent customer service! Super easy! I was looking for something that would help me link my POS to my e-commerce and this has really been a life saver! I had my initial meeting and they were so helpful. They also called to follow up upon renewal of my subscription. We are very pleased!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Awesome, it's great to hear that our team has been quick to reach out and assist as needed during your onboarding and renewal. We are so happy that you are getting value from SKU IQ! Thanks for taking time to leave a review here, it means the world to us :)

5 / 5 Share

Dec. 3, 2022

I sell my products in person and online. This app really helps me stay organized and on top of my online inventory while I sell in person. Its so helpful.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome, this is what we love to hear!

5 / 5 Share

Nov. 30, 2022

I loved the app and used it every day. The customer service is great and I highly recommend this product.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Great! Thanks so much for your feedback :)

5 / 5 Share

Nov. 23, 2022

Using the SKU IQ app has allowed me to sync Shopify with our in-store POS Square account which is just what we needed. Each order coming through Square is also automatically tagged on Shopify, making it easy to differentiate between the two order channels. The team/support are also fantastic. I am by no means a professional, but their support was able to walk me through the minor issues I had with setting up.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for taking the time to write this detailed review, we pride ourselves on our customer service! It's great to see that you've been successful and are benefiting from both our product and our experts!

5 / 5 Share

Nov. 22, 2022

Sku IQ has successfully helped me we integrating me POS with my online platform. The representative was very patient with me and helped me get through my problem quick and easy. i would definitely recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

This is great to hear! Thanks for leaving feedback, we love to hear from our users :)

5 / 5 Share

Nov. 22, 2022

As a small business, with no employees, I barely have time to do the basics of running our shop and website. When we decided to switch POS systems, I was dreading the amount of work it was going to take to transfer all my inventory into the new POS. I had everything updated on Shopify, so I searched for a solution that would integrate and found SkuIQ. My inventory was transferred in minutes! All I had to do was run the link report and confirm a few discrepancies, and voila! Now, all my inventory amounts are tracked between my Clover POS and Shopify store, saving me even more time not having to update inventory whenever I sell a product. I highly recommend SkuIQ.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! We love to help small businesses save time and are so happy that you found us! Thank you for taking time to leave a review and we look forward to continuing to serve your business :)

5 / 5 Share

Nov. 3, 2022

The customer service has been awesome! Thank you to Alejandro Escoto for helping in sorting the issue with the products and offering a great support for syncing our products over.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We will pass your kind words along to Alejandro, thank you for taking the time to leave a review!

5 / 5 Share

Oct. 14, 2022

SKU IQ is great for syncing a Shopify website with Square point of sale. I haven't had any issues while syncing inventory. Occasionally I will experience a slight delay before I see products reflected onto point of sale system. This app is 100% worth the cost saves a ton of time!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We are happy to know you are saving time with SKU IQ :)

5 / 5 Share

Aug. 18, 2022

My experience with SKU IQ has been wonderful! The platform works pretty well and it's easy to use. But the best part is their customer service. I spoke with Jorge and he didn't stop until he found the problem and resolved it. I strongly recommend the platform

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback with us, we are so happy to hear that you had a great experience with our team!

5 / 5 Share

April 18, 2022

I'm using this app to sync inventory from Lightspeed POS. The support team was responsive and helpful during setup. Saves us lots of time!

Store

Bark

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review of your experience with SKU IQ thus far. We are pleased to hear that you've worked with our amazing support team and gotten your account configured to your liking!

5 / 5 Share

April 8, 2022

I run a store with 1000s of products. This app has really helped me. I am using Shopify and I am synching it with the Square register. I have received good customer support. I highly recommend it.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

This is great to hear! We aim to provide best-in-class customer support and are so happy to hear that SKU IQ is working well for your business! Thanks for taking the time to leave us your feedback, it means the world to us!

2 / 5 Share

Dec. 4, 2021

This app hardly works. Images don't sync and customer service is really really SLOW. Do not recommend. Answers to issues take about 15 hours!

Using app

3 months

Total reviews

2

Average rating

1.5

Developer Reply

Thank you for your feedback, we are sorry to hear that you've had difficulty with SKU IQ. Our team is researching your case and someone will be reaching out soon to make this right! UPDATE: Our support team has resolved your issue and reached out to have you verify. Thanks for choosing SKU IQ and we hope you have a better experience going forward!

1 / 5 Share

Nov. 23, 2021

Scam app. Never worked, spent 4 days on support with them and they never fixed anything. My inventory quantities never updated and when I tried to cancel they told me they couldn't help me with that.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

We are terribly sorry to hear that we have failed you and thank you for taking the time out of your day to share your experience with us. Your feedback is extremely valuable and we take it seriously. We have researched your case and found that payments were being handled directly via Shopify's app market which is why we could not assist with your cancellation. We will try to make these differences clearer in the future to avoid confusion and frustration for our customers. Regarding the product issues you experienced, we have reached out and would love to hear more details so that we can work to make it right, or at least prevent this from happening in the future. Thank you again for your feedback and we do apologize for such a bad experience. Update: We tried to reach out to you several times but haven't heard back from you. Please let us know if we can help to resolve this issue.