Fang & Bone review for Sky Pilot ‑ Digital Downloads

1 / 5

Nov. 15, 2025

Horrible onboarding. App populates a download button on all of your checkout pages including your physical products not connected to the app. Live chat experience was maddening. Was promised a google meet to chat at a specified time at my urging but never received a link.

Using app

About 17 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, We’re sorry to hear about your frustrating experience. When you initially reached out, it was during the weekend. Our team does not normally schedule calls on weekends, but we went out of our way to email you a Google Meet link for a call on Sunday—the same day. Unfortunately, you didn’t respond and didn’t join the call. You could have also booked a call during our regular working hours by clicking the “Book a Call” button either in chat or on the Sky Pilot website, but we never received any notification that you did. We’d still be happy to help you resolve the issues you were experiencing and ensure your app is set up the way you need. If you’re interested, please reach out to our support team directly—we’ll make it a priority. Best, Shop Circle Team

Sky Pilot ‑ Digital Downloads for Shopify
Sky Pilot ‑ Digital Downloads
4.8 star
350 reviews

Sell and deliver digital products and streaming instantly.

Developer
Shopify App Store