Rating

4.8

feedback

392

Reviews

chart

#3,618

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    13%
  • Less than a month
    28%
  • Less than a year
    30%
  • More than a year
    25%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, excellent customer service, and quick response times. Users appreciate the intuitive interface, seamless integration with Shopify, and the helpful support team. The app is highly recommended for digital product sellers, with users mentioning that it is reliable, professional, and efficient in delivering digital files to customers. Customer support representatives like Adis, Nitesh, and Kenan are specifically highlighted for their prompt and effective assistance in resolving issues and providing guidance to users. However, there are a few negative reviews mentioning issues with bandwidth speed, server instability, and billing confusion. Some users also faced challenges with onboarding and complexity in using the app.

Highlights

Ease of use and intuitive interface
Excellent customer service and quick response times
Reliable delivery of digital products
Challenges with bandwidth speed and server instability
Issues with billing and onboarding

Rating Breakdown

  • 5
    95% (374 ratings)
  • 4
    2% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 93% (363)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 1, 2026

Makes perfect sense for us, customer service is always on it!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that our app is working perfectly for you and that our customer service team is meeting your expectations. Your support means a lot to us, and we’re here to make sure you continue to have a great experience. Best, The Shop Circle Team

5 / 5 Share

April 29, 2026

very intuitive, easy to operate, nice Shopify integration

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear that you find Sky Pilot intuitive and easy to use, and that the Shopify integration meets your needs. Your experience is important to us, and we appreciate you taking the time to share it. If you have any further suggestions or need assistance down the road, feel free to reach out. Best, The Shop Circle Team

5 / 5 Share

April 28, 2026

Great Availibity and Service!!!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you appreciate our availability and service. Your feedback means a lot to us, and we’re committed to continuing to provide excellent support. If you ever have any questions or need assistance, feel free to reach out. Best, The Shop Circle Team

5 / 5 Share

April 21, 2026

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you're enjoying Sky Pilot ‑ Digital Downloads. If you have any feedback or questions, feel free to reach out anytime! Best, The Shop Circle Team

5 / 5 Share

April 20, 2026

Best customer service!

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our customer service. Your feedback means a lot to us, and it motivates our team to continue providing the best support possible. If there’s anything else we can do for you, please don’t hesitate to reach out. Best, The Shop Circle Team

All reviews

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