TikTok Shop Integration — SPL
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Arshia gave me the best support I was up and running within minutes!
Great customer support available not tried app fully yet
Ottima assistenza clienti da parte dell'operatrice Arshia. Sono riuscito a sincronizzare i prodotti in pochi minuti.
the agent is fast in responding and really helpful with my questions.
Had some issues setting up, Good thing Sarah from the customer service guided me through and making it easy for me to link my tiktok shop to shopify
Great customer service
Hi, Thank you for sharing your feedback, we're truly sorry to hear about the issues you've encountered. Our team has already reached out to you via email, and we want to assure you that your concerns are being taken seriously. To help make things right, we’ve issued your refund today, and you should see it reflected in your account shortly. If you have any further questions or need support, feel free to contact us at [email protected] or [email protected]. As a gesture of goodwill, we’d also be happy to assist you with free integration of your products with TikTok Shop. We appreciate your patience and the opportunity to make this right.
Worst experience ever, customer service is horrible, paid for the $150 monthly plan. The app has a lot of bug. when you reach out for customer service, it took over a MONTH for them to get back to you, and when they do, they dont answer you questions, they dont seem to know what they're' doing
Hi - I’m just following up on our conversation a few weeks back regarding you setting up our TikTok Shopify App. Did you get a chance to see my previous emails yet? If you need any assistance with setting it up, I’m here to help. Thanks CTO-TikTok Shop Connector-SPL
quick and actually helped me with issues! :)))
Ich habe Bphai kennengelernt der mir bei einem google Meeting alle fragen beantworten konnte, wirklich super support!
really easy to use and set up
The meeting was efficient and straight to the point, which I appreciated. However, Mara did not come across as particularly welcoming. Her tone felt somewhat curt, which made it difficult to engage fully or feel comfortable asking questions. A warmer, more open approach would have helped create a more collaborative atmosphere.
Thanks for the feedback about your experience. Our team has reached out to you via email to help assist you with the issue you're facing. We want to make sure that you're having the best experience possible with SPL.
Just wanted to say a big thank you for your excellent assistance with the setup issues.
The support team is great ! Always reactive and helpful. Syncing is super easy
Quick responses and helpful every step of the way. Athar is graet
sehr hilfsbereit und kompetent
Sarah is the best , she’s so helpful. She gave me all the answers I was looking for . She’s patient and very knowledgeable.
The support we received was top-notch, and the integration process couldn’t have gone more smoothly.
Super service client ! Eux ils aident vraiment et nous rassurent ! Merci Mara et Athar
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