TikTok Shop Connector — SPL
Sell on TikTok Shop to increase sales opportunities
Rating
4.9
feedback
564
chart
#207
All reviews
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Jan. 13, 2026
Funktioniert nicht - Bestände werden nicht synchronisiert und entsprechend auch nicht aktuell gehalten, dadurch kommt es zu Bestandsproblemen. Support ist nur auf 5-Sterne bedacht und will einen nach kurzer unzureichender Einführung abwimmeln und drängt auf eine 5-Sterne Bewertung bevor eine vollständig funktionierende Einrichtung erfolg t ist. Die hätte ich gegeben - wenn der Automatismus wie versprochen funktionieren würde.
Dec. 31, 2025
Rude and unprofessional! David did not seem to be interested in responding to me when I asked him to introduce himself, Its my first time using this app and I wanted to get familiar with the people as a normal person would want to do. I pay a large sum of money to this company and expect to be treated with some decency when asking for help.
Store
My Store
Using app
About 1 hour
Hi, Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your initial experience did not meet the level of professionalism and courtesy you expected. That’s certainly not the impression we want to leave, especially with a new user. Your feedback has been taken seriously, and our team has already reached out to you directly via email to discuss the matter in more detail. As a gesture of goodwill—and in the spirit of starting the New Year on a positive note, we’ve also shared a coupon with you and offered complimentary assistance with integrating your products into TikTok Shop. We truly value every customer and never want anyone to feel unheard or uncomfortable when reaching out for support. If there’s anything further we can do to make this right, please don’t hesitate to contact us at [email protected] or [email protected]. Happy New Year, and we’d really appreciate the opportunity to turn this experience around for you.
Sept. 14, 2025
Worst experience ever, customer service is horrible, paid for the $150 monthly plan. The app has a lot of bug. when you reach out for customer service, it took over a MONTH for them to get back to you, and when they do, they dont answer you questions, they dont seem to know what they're' doing
Hi - I’m just following up on our conversation a few weeks back regarding you setting up our TikTok Shopify App. Did you get a chance to see my previous emails yet? If you need any assistance with setting it up, I’m here to help. Thanks CTO-TikTok Shop Connector-SPL
July 10, 2025
dicono che c'è il piano gratuito, ma non è vero, non scaricatela perderete solo tempo.
Ciao, ti scrivo per fare seguito alla nostra conversazione di qualche settimana fa riguardo all’installazione della nostra app TikTok per Shopify. Hai avuto modo di installarla? Se hai bisogno di assistenza per la configurazione, sono qui per aiutarti. Grazie, CTO – TikTok Shop Connector – SPL
July 3, 2025
I installed this app and had a few minor questions. I spoke with two support representatives, but unfortunately, neither of them had basic knowledge about Shopify. Because of this, I decided to uninstall the app. Overall, the app does not offer much more functionality than the standard TikTok app. Also is the price total expensive. For that what he offer.. if you send out in different markets you need to have more shop connections and they can only connect one shop per market.
Hi Ramen - I’m just following up on our conversation a few weeks back regarding you setting up our TikTok Shopify App. Did you get a chance to see my emails yet? If you need any assistance with setting it up, I’m here to help. Thanks CTO-TikTok Shop Connector-SPL
March 4, 2025
This started off so good: Love the interface and the AI mapping function! But there were a number of issues and customer service was way too slow and unresponsive. The main issue was that it kept feeding through old TikTok orders on a daily basis (very old ones, that had already been fulfilled and completed). We had to nag to get help and most issues remained unresolved and even unacknowledged.
Hi Martin - I’m just following up on our conversation a few weeks back regarding you setting up our TikTok Shopify App. Did you get a chance to install it yet? If you need any assistance with setting it up, I’m here to help. Thanks CTO-TikTok Shop Connector-SPL
Feb. 21, 2025
At first this app and their support were great. After becoming a paid member it fell apart. The app stopped working. Inventory stopped being synced. Orders stopped being synced. It was a nightmare. I was selling variants I didn't have in stock. . . I tried to work with them for a few months and every time they assured me it would work after giving me some generic response. They did not take the time to meet with me or try to help with the issue. I deleted and asked for a refund. . . and radio silence :) I suggest another app with better support.
Hi - I’m just following up on our conversation a few weeks back regarding you setting up our TikTok Shopify App. Did you get a chance to install it yet? If you need any assistance with setting it up, I’m here to help. Thanks CTO-TikTok Shop Connector-SPL