TikTok Shop Integration — SPL
All reviews
Support team is very proactive and responded quickly. Highly Recommended.
great service but the daily limits stopped me for the day. Unbelievable service. Quick to help access account to help you accomplish required tasks.
This started off so good: Love the interface and the AI mapping function! But there were a number of issues and customer service was way too slow and unresponsive. The main issue was that it kept feeding through old TikTok orders on a daily basis (very old ones, that had already been fulfilled and completed). We had to nag to get help and most issues remained unresolved and even unacknowledged.
Hi Martin - I’m just following up on our conversation a few weeks back regarding you setting up our TikTok Shopify App. Did you get a chance to install it yet? If you need any assistance with setting it up, I’m here to help. Thanks CTO-TikTok Shop Connector-SPL
So far so good. Super easy to install and understand.
This app is very good. And the customer support is excellent. Alex help me work the problem out.
Très bien merci beaucoup il a pris beaucoup de temps pour m’aider c’est excellent
These guys are unbelievably good. We needed a specific attribute from TTS to be copied over to the Shopify order, and the whole process was way above my expectations. I was expecting to be directed to a "wish list" page, and wait for people to vote on that, as many other developers do, but instead, they accommodated this specific request within the hour. As far as the app itself, it works without any issues too. What's key here, too, is that unlike the native connector from Shopify, it is not region-bound. That is a huge limitation of the native connector, especially in the US region.
This app makes it easy for me to enable my tiktok shop - support team was very helpful
The app wasn't working properly at the beginning, so I had to lose time contacting customer support. However, Rawail helped me solve the issue really fast. Great customer support.
I got great assistance today. Kudos to Athar & Alex
Amazing support and a great application for TikTok Shop integration! I love how simple and user-friendly it is.
Working with Alex was great. He was very responsive and timely. The work was on point and he was very detailed. I will definitely recommend him and his company.
What really stands out is their customer support! Whenever I’ve had a question or issue, the team has been super responsive and helpful, providing fast solutions and going above and beyond to ensure everything runs smoothly. Highly recommend this app to any e-commerce seller looking to tap into TikTok's massive audience!
Rawail's tech support service on TikTok SPL was exceptional. I would rate the overall support I received from Rawail with 5 stars. She was knowledgeable, friendly, and provided clear solutions. The speed of the support provided was also impressive, deserving a 5-star rating. Rawail's quick response and efficient problem-solving ensured that my issue was resolved promptly. Overall, I am very satisfied with the support experience and would highly recommend Rawail for her outstanding assistance.
Excellent customer service each and every time.
We would agree!
great app
Thank you for your amazing review! We strive to make the Shopify x SPL integration seamless and are constantly upgrading our product with new features.
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