Rating

4.9

feedback

959

Reviews

chart

#950

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    15%
  • Less than a month
    38%
  • Less than a year
    32%
  • More than a year
    11%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews regarding its customer service and support team. Users appreciate the quick responses, helpful guidance, and efficient resolution of issues by the support staff, particularly mentioning team members like Flynn, Henry, Rita, Miley, Ginny, and Adrian. The app is praised for its user-friendly interface, ease of installation, and customization options for creating polished and professional mega-menus. However, there was one negative review highlighting bugs in the app, difficulties in configuring submenu controls, and poor support experience.

Highlights

Positive reviews about excellent customer service and quick support resolution
User-friendly interface and ease of installation
Customization options for creating polished mega-menus
Negative review highlighting bugs and difficulties in configuration
Praise for specific support team members like Flynn, Henry, Rita, Miley, Ginny, and Adrian

Rating Breakdown

  • 5
    94% (904 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 88% (838)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 27, 2026

Using app

8 months

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!

5 / 5 Share

Feb. 27, 2026

Nice Support. Clear understanding of issue and quick turnaround makes more comfortable. Great work team.

Store

MoveHx

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!

5 / 5 Share

Feb. 26, 2026

My second time needing help getting the menus setup on my website and again the support team went above and beyond getting everything working for me.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!

5 / 5 Share

Feb. 25, 2026

Très compétente et très patiente, elle m'a écouté entièrement et à été efficace ! merci

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!

5 / 5 Share

Feb. 24, 2026

App fantastica e team di supporto davvero eccezionale. Stiamo utilizzando questa app per gestire il nostro menu in modo più avanzato rispetto alla navigazione standard di Shopify e devo dire che ha superato le aspettative. L’interfaccia è intuitiva, le funzionalità sono complete e permette di creare strutture complesse in modo semplice e veloce. Ma la cosa che mi ha colpito di più è stato il supporto: rapidissimo, professionale e molto disponibile. Abbiamo avuto una piccola difficoltà di configurazione e il team è intervenuto quasi subito, risolvendo tutto in tempi brevissimi e spiegandoci anche il motivo del problema. È raro trovare un’assistenza così attenta e competente. Consiglio assolutamente questa app a chi cerca una soluzione solida e un supporto davvero presente. Grazie ancora al team!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!

All reviews

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