Rating

4.9

feedback

1,123

Reviews

chart

#691

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    24%
  • Less than a year
    49%
  • More than a year
    19%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and quick technical support provided by the team. Users highlighted the app's user-friendly interface, ease of setup, and the ability to customize menus to enhance their website's navigation. The support team, especially individuals like Miley and Henry, were commended for going above and beyond to assist users with any issues and provide proactive suggestions for improvement. Overall, the app was described as reliable, easy to use, and highly recommended for improving the online store experience.

Highlights

Excellent customer service and quick technical support
User-friendly interface and ease of setup
Customizable menus for enhanced navigation
Proactive support team going above and beyond
Reliable and highly recommended

Rating Breakdown

  • 5
    92% (1,037 ratings)
  • 4
    5% (51 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (5 ratings)
  • 1
    2% (25 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

We appreciate your team help.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

The customer service is excellent and they respond fairly quick. They're very helpful in guiding me step-by-step with informational videos from my own website, and they even helped me add new functions that aren't currently on the qikify app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

There is just ONE thing that I can say. The customer service team is accommodating and amazing! Not only do they do the job, they even exceed expectations! They make the free plan feel paid! I thought I was done with that remark, but truly, this is one of the best apps out there for making your store POP! Again, to repeat, the customer service is dedicated, competent, and efficient in customer queries. Make sure to give qikify a try!

Store

Épris

Using app

7 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

My total experience was above a 5 star rating. At first I was not understading how the set up worked. Miley was extremely patient and kind and kept on explaining it over and over. Finally after the fifth time explaining it to me I finally understood and within less than 15 minutes I had it all set up. The app is user friendly, I was just tired and had brain freeze. I received follow up emails and suggestions to improve my menu. It has been one of the best, if not the best experiences I have had with an app. Highly suggest it!

Using app

5 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!

5 / 5 Share

Dec. 12, 2024

Flynn from your customer service team is an absolute asset to your company and the primary reason I’ve chosen to use this app over others. Her assistance has been nothing short of exceptional—thank you, Flynn!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!

All reviews

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