Rating

4.9

feedback

1,249

Reviews

chart

#569

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    7%
  • Less than a month
    25%
  • Less than a year
    46%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality, ease of use, and excellent customer support. Many users highlighted the quick response times and helpfulness of the support team, particularly mentioning specific support agents like Rita, Miley, and Arian. Users also appreciated the customizable features of the app, such as the ability to create sleek and professional mega menus that enhance website navigation. Some users mentioned that the app may initially seem overwhelming, but with the support provided, they were able to navigate and utilize its features effectively. Overall, the app received high praise for its performance and the level of support offered to users.

Highlights

Positive customer support experience and quick response times
Ease of use and functionality
Customizable features for creating professional mega menus
Initial complexity of the app that is overcome with support
High overall user satisfaction and recommendation

Rating Breakdown

  • 5
    92% (1,145 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (25 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 18, 2025

Very useful, and easy to use. The staff also patiently and enthusiastically helped me solve the problem, thank you very much.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

April 17, 2025

Great customer service!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2025

very good ! I like it !

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

April 14, 2025

Easy to setup and the support team is there for anything you need :)

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 14, 2025

While there are many mega menu apps out there, this one stands out purely for the customer service. The team are rapid to respond, they're sincerely helpful, and they'll often just fix minor things for you before responding, while then showing you what they've done. I also really appreciate how the chat support popup is managed by humans and not AI. The only improvement I could suggest is to allow users to replace the footer menu on their site. Not necessarily with a dropdown menu, but just a way to make the header and the footer menu's consistent. Aside from that though, I have absolutely no complaints with Qikify. The free plan is fantastic, and so far the premium plan has been a great investment

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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