All reviews

Rating Breakdown

  • 5
    57% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    10% (2 ratings)
  • 2
    10% (2 ratings)
  • 1
    24% (5 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 17, 2024

very bad support

Store

Rezoia

Using app

About 19 hours

Total reviews

5

Average rating

3.4

Developer Reply

You had raised ticket #2482 on 16 Jun at 8:00 PM ET enquiring about a feature. We responded within 24 hours on 17 Jun at 4:44 PM ET clearly stating that the said feature was not available but we shall explore its feasibility. You should have checked the status of your ticket before posting a negative review about our support https://webmarked.freshdesk.com/a/tickets/2482

1 / 5 Share

Oct. 12, 2023

A good idea to have such an App, but I didn't get any response from the developer when I needed help for a second time, hence I can't recommend it.

Using app

About 1 month

Total reviews

15

Average rating

3.4

1 / 5 Share

June 17, 2022

No suport like everyone else has complained about. I've emailed, opened a ticket and no response. It's decent but no support so I can't use it.

Using app

10 days

Total reviews

2

Average rating

3.0

1 / 5 Share

March 18, 2022

the app is good, but the support is terrible, I've been trying for support for more than 7 days, and I still haven't been answered. o app é bom, mas o suporte é pessimo, estou a mais de 7 dias tentando suporte, e ainda não fui atendido.

Store

iCase

Using app

Almost 3 years

Total reviews

4

Average rating

3.0

Developer Reply

Apologies for the inconvenience, but your last 2 mails dated March 17 landed into our spam folder. You can confirm this by opening the screenshots below. We occasionally check our spam folder that's why the delay in response occurred. Before this, the last we received any communication from you was on 18 December 2021, which we had timely replied back. https://www.webmarked.net/wp-content/uploads/2022/03/Screenshot-from-2022-03-18-19-03-29.png https://www.webmarked.net/wp-content/uploads/2022/03/Screenshot-from-2022-03-18-19-03-13.png Now coming to the issue, you have selected Facebook Instant Article specfic RSS feed. Here the image is loaded inside content:encoded node, as per requirement. Also, FB doesn't accept price in Instant Articles. We are going to share further details via email.

1 / 5 Share

Oct. 7, 2018

This company is no existence, I wrote them three messages; with three different questions. The application has a lot going on, I did not want to deal with any redirects, blocked urls, or domain errors if I decide not to go with the app. I waited 13 days, and I did not get one reply. I checked my emails: junk folders, indox, and even there hosted site email. You need customer service to run a business. Good luck

Using app

11 days

Total reviews

14

Average rating

4.1