ShipEZ‑ Shipping Rates & Rules

The app is great and fits our business requirements perfectly. It calculates shipping costs very quickly. Also, the technical support is excellent—very helpful and prompt.

This app changes the entire shopping experience. Brian, my man to solve all these crazy problems. I subscribe to this app forever as long as my store exists.

Smart-Shipping-Rates has been a huge help for our store. The setup was straightforward, and the app handles even the more complex shipping scenarios without any issues. I really like how flexible the rate rules are — it lets us create shipping options that match our actual operations instead of being stuck with Shopify’s limitations. The calculated rates are accurate, fast, and show up cleanly at checkout, which gives customers a smoother experience. Support is also responsive and helpful whenever we have questions. Overall, it’s a solid app that delivers exactly what it promises. Highly recommended!

Fantastic support and an outstanding app. Brian assisted me throughout the setup process and took the time to explain everything in a clear and simple way.

We have implemented Shipez in our store in Mexico and, more recently, in our store in Argentina, and the experience has been excellent in both cases. The platform works efficiently, adapts to our logistics needs, and has significantly improved our shipping process. The technical support deserves special recognition: always attentive, fast, and with the same quality of service both in Mexico and Argentina. Thanks to their guidance, the implementation was smooth and any necessary adjustments were resolved without complications. We highly recommend Shipez for its functionality, reliability, and excellent customer service.

ShipEZ app works great! Brian helped us set up our custom shipping scenarios. Now the shipping is working as expected.

Excellent app and outstanding team. We have used it for 4.5 months to present accurate DHL shipping rates in new markets—without a direct DHL contract and while staying on a standard Shopify plan. The app handles our 10 shipping zones reliably. Setup effort and ongoing costs are reasonable, even for smaller businesses, which opens real opportunities for international sales. Support has been exceptional: we received prompt help with configuration, including on a Sunday. Special thanks to Brian and Hana for going above and beyond. Highly recommended for merchants expanding into new countries with zone-based pricing.

Atención al cliente de 10. Contacto vía chat súper rápido y efectivo. App muy recomendable.

Fantastic app with all the bells and whistles you could want (maybe some you didn’t even know you wanted ;) ). Best part is the support. We had a few configuration issues and the support went above and beyond to get it fixed in a timely manner. Nothing is as important in an app than support.

Brian helps upload the postcode csv file and it works as expected.

Very helpful and fast responding customer service, almost unlimited rule options, very happy customer!

Highly recommended app — it works flawlessly and the technical support is 10/10. The Smartive team guided us through the entire integration and setup process in Shopify, step by step. They always responded very quickly, and their work was impeccable. Definitely a reliable solution with a great team behind it.

Very complex app but with huge potential. Support always responsive and kind.

Fantastic app and fantastic customer service. Signed up today and had a great session with Brian who helped me with every question I had with setting up a rule for an item I was having an issue with. You won't be disappointed.

I’m really impressed with the support team for this app. Their response time is incredibly fast—almost every time I reach out, I get a reply within 10 minutes or less. It feels like they’re always ready and eager to help. What’s even better is that they fully understand my needs and deliver exactly what I’m looking for without any hassle. One of the key features I wanted was the ability to set different shipping fees for each product, and the app supports this perfectly. Thanks to this functionality, I can customize shipping costs easily according to each product’s requirements, which has been a huge benefit for managing my store efficiently.

I am new to e-commerce and needed a shipping app that could handle multiple flat rates for freight as well as multiple rates per order. The ShipEZ app does all of this. You can get by with the starter plan for multiple rates though to have multiple rates per order, that requires the next plan up. I was having trouble understanding how to load the rates as I am very inexperienced and contacted the app company in chat. To my surprise I got a real person, and I think it’s the owner. He was extremely knowledgeable and helpful and literally loaded 96 rates for me! And it’s all working great. You don’t see service like this much and it makes a big difference for someone like me. I can’t thank ShipEZ enough and wholeheartedly recommend them as your shipping app of choice. Thanks again ShipEZ. Your efforts matter.

Brian was nothing short of amazing. He was able to guide me through issues, take over when things got too technical and even make custom changes based on my needs. This is one of the best services I have received, and I truly appreciate all the time Brian and the team spent on ensuring this app does exactly what we needed. Highly recommended.

This app is amazing. It's easy to set up, allows text translations, and even supports different currencies. But my favorite feature is the support! They reply really fast and have been very helpful. Definitely a 10-star app that has made our life so much easier