All reviews

Rating Breakdown

  • 5
    100% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (29)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2025

Smart-Shipping-Rates has been a huge help for our store. The setup was straightforward, and the app handles even the more complex shipping scenarios without any issues. I really like how flexible the rate rules are — it lets us create shipping options that match our actual operations instead of being stuck with Shopify’s limitations. The calculated rates are accurate, fast, and show up cleanly at checkout, which gives customers a smoother experience. Support is also responsive and helpful whenever we have questions. Overall, it’s a solid app that delivers exactly what it promises. Highly recommended!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your great review. We’re really glad to hear that the setup was smooth and that the app is handling your complex shipping scenarios well. It’s great to know the flexible rate rules are helping you match your real operations. We also appreciate your feedback on the speed and accuracy of the calculated rates. If you ever need help or want to refine your setup further, we’re always here to support you. Thanks again for recommending our app.

5 / 5 Share

Nov. 15, 2025

Fantastic support and an outstanding app. Brian assisted me throughout the setup process and took the time to explain everything in a clear and simple way.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! I’m glad I could help with the setup. If you need anything else, I’m always here to support you.

5 / 5 Share

Nov. 15, 2025

We have implemented Shipez in our store in Mexico and, more recently, in our store in Argentina, and the experience has been excellent in both cases. The platform works efficiently, adapts to our logistics needs, and has significantly improved our shipping process. The technical support deserves special recognition: always attentive, fast, and with the same quality of service both in Mexico and Argentina. Thanks to their guidance, the implementation was smooth and any necessary adjustments were resolved without complications. We highly recommend Shipez for its functionality, reliability, and excellent customer service.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great feedback! We’re very happy to hear that ShipEZ works well for both your Mexico and Argentina stores. Thanks for trusting our platform and if you ever need support, we’re always here to help!

5 / 5 Share

Nov. 4, 2025

ShipEZ app works great! Brian helped us set up our custom shipping scenarios. Now the shipping is working as expected.

Store

Dotworkz

Using app

3 months

Developer Reply

Thank you for the great feedback! Glad to hear everything is working as expected. Let us know if you need any further support.

5 / 5 Share

Nov. 4, 2025

Excellent app and outstanding team. We have used it for 4.5 months to present accurate DHL shipping rates in new markets—without a direct DHL contract and while staying on a standard Shopify plan. The app handles our 10 shipping zones reliably. Setup effort and ongoing costs are reasonable, even for smaller businesses, which opens real opportunities for international sales. Support has been exceptional: we received prompt help with configuration, including on a Sunday. Special thanks to Brian and Hana for going above and beyond. Highly recommended for merchants expanding into new countries with zone-based pricing.

Store

ebiketech

Using app

6 months

Developer Reply

Thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that ShipEZ has supported your international growth effectively. It’s been a pleasure working with you, and we truly appreciate your recognition of our team. If you ever need further assistance, we’re always here to help!

5 / 5 Share

Nov. 4, 2025

Atención al cliente de 10. Contacto vía chat súper rápido y efectivo. App muy recomendable.

Store

Ineffable Coffee

Using app

7 months

Developer Reply

Thank you so much for your kind words! We’re glad to hear the support team was helpful and the app meets your expectations. Let us know if you ever need anything!

5 / 5 Share

Nov. 1, 2025

Fantastic app with all the bells and whistles you could want (maybe some you didn’t even know you wanted ;) ). Best part is the support. We had a few configuration issues and the support went above and beyond to get it fixed in a timely manner. Nothing is as important in an app than support.

Store

BrickShell Cases

Using app

14 days

Developer Reply

Thank you so much for the great review! We’re thrilled to hear you’re happy with both the features and our support team. Always here to help!

5 / 5 Share

Oct. 21, 2025

Store

Fleuurs

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We really appreciate your support.

5 / 5 Share

Sept. 26, 2025

Brian helps upload the postcode csv file and it works as expected.

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the update! Glad to hear the CSV upload is working as expected. Let us know if you need any further support.

5 / 5 Share

Sept. 25, 2025

Very helpful and fast responding customer service, almost unlimited rule options, very happy customer!

Store

Equicom

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying ShipEZ. If you ever need anything, we’re here to help!

5 / 5 Share

Sept. 1, 2025

Highly recommended app — it works flawlessly and the technical support is 10/10. The Smartive team guided us through the entire integration and setup process in Shopify, step by step. They always responded very quickly, and their work was impeccable. Definitely a reliable solution with a great team behind it.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! We’re truly glad to hear that the app is working flawlessly for you and that our support met your expectations. It was a pleasure working with you during the integration process, and we’re always here if you need any further assistance. Your trust means a lot to the entire Smartive team!

5 / 5 Share

Aug. 23, 2025

Very complex app but with huge potential. Support always responsive and kind.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad you find our support responsive, and we’ll continue working hard to make the app even better for you.

5 / 5 Share

Aug. 23, 2025

Fantastic app and fantastic customer service. Signed up today and had a great session with Brian who helped me with every question I had with setting up a rule for an item I was having an issue with. You won't be disappointed.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 I’m happy I could help you set up the rule successfully. If you need any further assistance, feel free to reach out anytime, we’re always here to help!

5 / 5 Share

Aug. 12, 2025

I’m really impressed with the support team for this app. Their response time is incredibly fast—almost every time I reach out, I get a reply within 10 minutes or less. It feels like they’re always ready and eager to help. What’s even better is that they fully understand my needs and deliver exactly what I’m looking for without any hassle. One of the key features I wanted was the ability to set different shipping fees for each product, and the app supports this perfectly. Thanks to this functionality, I can customize shipping costs easily according to each product’s requirements, which has been a huge benefit for managing my store efficiently.

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I’m glad to hear our fast response time and the shipping fee customization feature have been so helpful for your store. We always strive to understand and deliver exactly what our customers need, and your feedback means a lot to us.

5 / 5 Share

Aug. 6, 2025

I am new to e-commerce and needed a shipping app that could handle multiple flat rates for freight as well as multiple rates per order. The ShipEZ app does all of this. You can get by with the starter plan for multiple rates though to have multiple rates per order, that requires the next plan up. I was having trouble understanding how to load the rates as I am very inexperienced and contacted the app company in chat. To my surprise I got a real person, and I think it’s the owner. He was extremely knowledgeable and helpful and literally loaded 96 rates for me! And it’s all working great. You don’t see service like this much and it makes a big difference for someone like me. I can’t thank ShipEZ enough and wholeheartedly recommend them as your shipping app of choice. Thanks again ShipEZ. Your efforts matter.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and thoughtful feedback! We’re truly glad to hear ShipEZ has been helpful for your store and that our support made a difference. It means a lot to us, and we’re always here if you need anything. Thanks again for choosing ShipEZ!

5 / 5 Share

Aug. 6, 2025

Brian was nothing short of amazing. He was able to guide me through issues, take over when things got too technical and even make custom changes based on my needs. This is one of the best services I have received, and I truly appreciate all the time Brian and the team spent on ensuring this app does exactly what we needed. Highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation. It was a pleasure working with you, and I’m glad we could tailor the app to meet your needs.

5 / 5 Share

Aug. 1, 2025

This app is amazing. It's easy to set up, allows text translations, and even supports different currencies. But my favorite feature is the support! They reply really fast and have been very helpful. Definitely a 10-star app that has made our life so much easier

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We truly appreciate your support and are always here if you need anything. 💛

5 / 5 Share

July 23, 2025

Highly recommend this app! The set up and integration was very easy. We have numerous shipping profiles based on various conditions including cart, customer, product and delivery zones and with ShipEZ we have finally found an app we can use that addresses all of the conditions we need. We also have a subscription app active on our store and whilst it wasn't clear at the start if this app was compatible, it has integrated seamlessly with our subscriptions app. We did have one small issue with a new shipping profile we introduced but the responsiveness and support was second to none and the issue was resolved quickly. Thanks Brian, your super speedy support is amazing!

Using app

10 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review and recommendation! We’re thrilled to hear that ShipEZ has been able to meet all your complex shipping needs, and that the integration with your subscription app went smoothly. It was a pleasure assisting you, and I’m glad we could resolve the issue quickly. Your feedback truly means a lot to us and helps motivate our team to keep delivering the best possible support and features. If you ever need anything else, don’t hesitate to reach out. Thanks again!

5 / 5 Share

July 22, 2025

Excellent and Intelligent Plugin!​​ The consultant helped me set up all the rules I needed, and everything runs smoothly without any issues. The plugin is incredibly smart and user-friendly, making automation effortless. Plus, the pricing is very reasonable for the value it delivers. Highly recommended!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the plugin and that everything is running smoothly. It was our pleasure to assist you with the setup, and we’re always here if you need anything else. Your recommendation means a lot to us!

5 / 5 Share

July 4, 2025

This App is great & offers lots of flexibility. We have a fairly complex setup and on speaking with the support, we were quickly set up and ready to build our shipping rates. The customer support really was second to none - fantastic service.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re glad the app is meeting your needs and that our support could help you get set up quickly. We’re always here if you need anything!