FOLDER ‑ Product Tabs
Shopify Tabs - Tabs & accordions for Shopify Product page...
Rating
4.5
feedback
1,299
chart
#739
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
8%
-
Less than a month
24%
-
Less than a year
45%
-
More than a year
15%
Reviews Summary
The reviews for this Shopify App are quite mixed. While some users praise the app for its ease of use, great design, and helpful customer support, others express frustration with misleading advertising and technical issues. Positive themes include the app's professional look, speedy customer support, and the ability to organize product information effectively. On the other hand, negative themes revolve around false advertising regarding free features, technical bugs, and difficulties in canceling services. Overall, the app seems to offer valuable features but may have room for improvement in terms of transparency and technical performance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 9, 2025
This app advertises "unlimited tabs" on the free plan, which is completely misleading. After installing the app, I discovered that you actually have to upgrade to a paid plan to use any tabs at all. The free plan is essentially useless. This bait-and-switch tactic is incredibly frustrating and a waste of my time. I specifically chose this app because of the advertised free unlimited tabs, and now I have to look for another solution. I would not recommend this app to anyone looking for a truly free option. Don't fall for the false advertising!
Using app
30 minutes
Total reviews
1
Average rating
1.0
Hi, We appreciate your feedback and apologize for any confusion regarding our free plan. The FOLDER's free plan does include unlimited standard tabs generated from product descriptions (using headings). However, creating custom shared tabs or accessing advanced design features requires upgrading to a paid plan. We understand how important it is to have clear pricing expectations, and we'll use your feedback to improve our communication. If you're open to it, we'd be happy to personally assist you in setting up the free tabs correctly, as many users find this option sufficient for their needs. Best regards, The TK Digital team.
Feb. 27, 2025
I had been using another Tabs app. But with the previous app, the tabs would not display correctly on a phone sized screen. Tested a couple more Tabs apps, but they all displayed the same off-centered way on a phone. Then I tried this one. The FOLDER Tab app looks GREAT on a phone and on desktop! I'm very pleased.
Hi, Thank you so much for the great feedback! We appreciate your kind words! If you need any help with the FOLDER app, just contact our 24/7 support team. We are always here to assist. Best regards, The TK Digital team.
Feb. 5, 2025
The App is great, It makes the site look very professional and organised. Also they have a Very Speedy support service, They helped me resolve a table issue and the website looks really good now I couldnt thank them enough
Hi, Thank you so much for your kind words and great feedback! We highly appreciate it! Should you need further assistance, feel free to contact our 24/7 support team. We are always nearby to help, Best Regards, The TK Digital team.
Feb. 1, 2025
Fantastic and easy to use App! I set everything up but need a customization done to the tabs and within minutes I got a reply and did exactly what I asked. I am very pleased with the app and more importantly the service. Thank you and highly recommend
Hi, Thank you so much for the awesome feedback and recommendation! This is truly very important for our team, and we appreciate it. It was a pleasure assisting you. If you have additional questions, feel free to contact our 24/7 support team. We are always here to help. Warm regards, The TK Digital team.
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