FOLDER ‑ Smart Product Tabs
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After having problems with an alternative Product Tabs App which I'd been using for 5 years I decided to make a change to something new. Installation was a breeze as was transferring across the static tabs a simple copy/paste. I did come across one issue relating to the Judge.me integration so contacted support on a Saturday afternoon. I heard back almost immediately and after authorising access thought I would hear back earlier the following week. To my surprise, Sunday morning I receive a message that it was all fixed and it was!! Outstanding service from everyone at TK Digital and an excellent App that has so many more options than the older version and all at the same price. I look forward to seeing what else they develop.
Hi, Thank you so much for choosing our app and for the great feedback. We highly appreciate it! If you need any help or have extra questions, just contact our support team. Best regards, TK Digital team.
I had an amazing and professional experience with FOLDER help centre. Fast, clear, professional and huge know how. They understood my needs very clearly. Communication was smooth and solutions found. Can only recommend this app.
Hi, Thank you so much for the great feedback! Highly appreciate it! Should you need additional help or have any questions, just contact our 24/7 support team. We'll do our best to assist you ASAP. Best regards, TK Digital team
This app is very helpful to our store to keep all the information of each product organized. The support team is EXCELLENT and quick to respond.
Hi, Amazing, thank you for the great feedback and kind words! It was apleeasure to assist you. If you have additional questions, please just contact our 24/7 support team, and we'll do our best to help you as soon as possible Best regards, TK Digital team.
the service is goog.and app is good.
Hi, Thanks for your feedback! We highly appreciate it! Should you need additional help or have questions, just contact our 24/7 support team. Best regards, TK Digital team.
Very easy and powerful.
Hi, Thanks for the kind feedback. Should you need any help, contact our 24/7 support team. We are here to assist you ASAP. Best regards, TK Digital team.
Been using this app for a couple of years and it is great. I have needed to contact support to tweak a few things regarding the tabs and how they can best fit my theme/website. The support is excellent and they reply very quickly. Would definitely recommend.
Hi, Thank you so much for the great feedback! If you need additional help or have any questions, don't hesitate to contact our 24/7 support team. Best regards, TK Digital team
Excellent app and outstanding support! Folder - Product Tabs is exactly what I needed to organise product information neatly and professionally. I wanted a few customisations to better match my store's theme, and their developer went above and beyond to get it just right. The support was responsive, helpful, and fast. Highly recommend this app if you're looking for both functionality and excellent customer service!
Hi, Thank you so much for the great feedback and kind words! We appreciate it! If you need any additional help or have questions, please get in touch with our 24/7 support team. We are always nearby to assist you as soon as possible! Best regards, TK Digital team.
Their team is very responsive and great with problem solving to fit your company's unique needs.
Hi, Thank you so much for the great feedback, we highly appreciate it! It was a pleasure to assist you. Should you need additional help or have any questions, you can always rely on us. Just contact our 24/7 support team - we are always nearby to help as soon as possible. Best regards, The TK Digital team!
Very usefull, powerfull and flexible app to build tabs for details, descriptions and any kind of information for your products! "Shared tabs " mode for configure only one tab to use in multiple product, category, tags and so on. "Specific tabs" mode to configure your tab directly in Shopify product description. The best? The great support service kind and ready to help you!!!
Hi, Thank you so much for the great feedback! We highly appreciate it! If you ever need additional help or have questions, just contact our 24/7 support team. We are always here to assist you as soon as possible. Warm regards, The TK Digital team.
The support team is very fast and helpful. I don't know how to properly insert images into the tabs & i reach out to them each time with the images and they complete the task so fast. would definitely recommend them to anyone who is considering this app
Hi, Thank you so much for the great feedback and warm words about our support! We highly appreciate it! Should you need further help ot have additional questions, feel free to contact our 24/7 support team. We are always nearby to assist you as soon as possible. Best regards, The TK Digital team.
Great looking app, really helps tidy up your product page descriptions etc. Also the support team are very good, always quick responses and very helpful with a range of queries relating to their app, they have always resolved any requests sent.
Hi, Thank you for the fantastic feedback and kind words about our product and support team! We appreciate it! Should you need further help with the FOLDER app, feel free to contact our 24/7 support team. We are always near to assist. Best regards, The TK Digital team.
difficult to manage
Hi, Thanks for your feedback, and I'm sorry to hear that you're having trouble with our app! Please email our support team at [email protected]. We'll do our best to set up the app the way you need it and answer all your questions. Response time from the support team is usually about 1-2 hours, so do not hesitate to contact us. We are always nearby to assist as soon as possible. Best regards, The TK Digital team.
This app advertises "unlimited tabs" on the free plan, which is completely misleading. After installing the app, I discovered that you actually have to upgrade to a paid plan to use any tabs at all. The free plan is essentially useless. This bait-and-switch tactic is incredibly frustrating and a waste of my time. I specifically chose this app because of the advertised free unlimited tabs, and now I have to look for another solution. I would not recommend this app to anyone looking for a truly free option. Don't fall for the false advertising!
Hi, We appreciate your feedback and apologize for any confusion regarding our free plan. The FOLDER's free plan does include unlimited standard tabs generated from product descriptions (using headings). However, creating custom shared tabs or accessing advanced design features requires upgrading to a paid plan. We understand how important it is to have clear pricing expectations, and we'll use your feedback to improve our communication. If you're open to it, we'd be happy to personally assist you in setting up the free tabs correctly, as many users find this option sufficient for their needs. Best regards, The TK Digital team.
I had been using another Tabs app. But with the previous app, the tabs would not display correctly on a phone sized screen. Tested a couple more Tabs apps, but they all displayed the same off-centered way on a phone. Then I tried this one. The FOLDER Tab app looks GREAT on a phone and on desktop! I'm very pleased.
Hi, Thank you so much for the great feedback! We appreciate your kind words! If you need any help with the FOLDER app, just contact our 24/7 support team. We are always here to assist. Best regards, The TK Digital team.
The App is great, It makes the site look very professional and organised. Also they have a Very Speedy support service, They helped me resolve a table issue and the website looks really good now I couldnt thank them enough
Hi, Thank you so much for your kind words and great feedback! We highly appreciate it! Should you need further assistance, feel free to contact our 24/7 support team. We are always nearby to help, Best Regards, The TK Digital team.
Fantastic and easy to use App! I set everything up but need a customization done to the tabs and within minutes I got a reply and did exactly what I asked. Thank you and highly recommend.
Hi, Thank you so much for the awesome feedback and recommendation! This is truly very important for our team, and we appreciate it. It was a pleasure assisting you. If you have additional questions, feel free to contact our 24/7 support team. We are always here to help. Warm regards, The TK Digital team.
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