FOLDER ‑ Smart Product Tabs
The app has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the FOLDER team and TK Digital. Users highlighted the app's ease of use, customization options, and the ability to organize product information neatly. The support teams were commended for their responsiveness, problem-solving skills, and willingness to go above and beyond to assist users with any issues or customization requests. Some users mentioned that the app helped them resolve issues they faced with previous tab apps and appreciated the additional features and flexibility offered by this app. However, there were a few users who mentioned difficulties in managing the app or encountered issues with specific functionalities.
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Excellent app and outstanding customer support! Great app with excellent customer support! We needed a customised layout for our Shopify product pages, and the FOLDER team was incredibly helpful, responsive and patient throughout the process. They made the necessary adjustments to our theme, and everything now works exactly as we wanted. Highly recommended, especially for their fantastic support team!
Hello! Thank you so much for your amazing feedback! 🤗 We're really glad we could help customize the layout to match your needs and that everything looks as expected. It was a pleasure working with you, and we truly appreciate you taking the time to share your experience! Feel free to reach out anytime if there's anything more we can help you with 🙌 Best regards, TK Digital Support Team
I had an issue with a problem and they were very quick to respond and got it fixed with in minutes. Great customer service.
Hello! Thank you so much for your wonderful review! We always aim to provide fast, helpful support, so we're glad we could get everything fixed for you right away 😊 Thanks for choosing our app! All the best, TK Digital Support Team
Excellent support from TK Digital, especially Alyona. They were quick to address my concerns about website formatting and provided clear, actionable advice to resolve the problem.
Hi! Thank you so much for your kind review! 😊 I’m really happy I could help with the issue and provide clear steps to resolve it. We truly appreciate your feedback, and our support team is always here 24/7 if you need any further assistance. Best regards, TK Digital Support Team
After having problems with an alternative Product Tabs App which I'd been using for 5 years I decided to make a change to something new. Installation was a breeze as was transferring across the static tabs a simple copy/paste. I did come across one issue relating to the Judge.me integration so contacted support on a Saturday afternoon. I heard back almost immediately and after authorising access thought I would hear back earlier the following week. To my surprise, Sunday morning I receive a message that it was all fixed and it was!! Outstanding service from everyone at TK Digital and an excellent App that has so many more options than the older version and all at the same price. I look forward to seeing what else they develop.
Hi, Thank you so much for choosing our app and for the great feedback. We highly appreciate it! If you need any help or have extra questions, just contact our support team. Best regards, TK Digital team.
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